Nationwide Market Research Tender

Nationwide Market Research Tender

UK SBS is taking on responsibility for managing research and as the Contracting Authority is putting in place a framework for Market Research for use by or on behalf of UK bodies.

United Kingdom-Swindon: Market research services

2013/S 147-255782

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

UK Shared Business Services Ltd (UK SBS) (Formerly RCUK SSC Ltd)
North Star House, North Star Avenue
SN2 1FF Swindon
UNITED KINGDOM
Telephone: +44 1793867000
E-mail: research@ssc.rcuk.ac.uk

Internet address(es):

General address of the contracting authority: www.ssc.rcuk.ac.uk

Address of the buyer profile: www.ssc.rcuk.ac.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)Main activity

Other: Public Procurement
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

UK SBS
North Star House, North Star Avenue
SN2 1FF Swindon
UNITED KINGDOM

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Market Research.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 10: Market research and public opinion polling services
NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement

Framework agreement with several operators
Duration of the framework agreement

Duration in years: 4
Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 5 000 000 and 80 000 000 GBP

II.1.5)Short description of the contract or purchase(s)

In December 2012, Government Procurement Services (GPS) and UK SBS signed a Memorandum of Understanding as part of the ongoing implementation of the Public Expenditure Committee for Efficiency and Reform (PEX) recommendations. This strategic alliance will see the two organisations collaborating to expand the scope of the centralised deals available to customers across the public sector.
UK SBS is taking on responsibility for managing research and as the Contracting Authority is putting in place a framework for Market Research for use by or on behalf of UK bodies.
These bodies include but are not limited to Central Government Departments and their Agencies, Non-Departmental Public Bodies, NHS bodies, Police Services, Local Authorities, Voluntary Sector Charities, and/or other private organisations acting as managing agents or procuring on behalf of these UK bodies. (see section V1.3 Additional Information).
The framework is for the provision of a range of Market Research services including but not limited to:
— Secondary Research;
— Strategic Planning and Development;
— Communications, Products and Services Development and Testing;
— Performance/Reputation Audit and Customer/Stakeholder Satisfaction;
— Communications Evaluation Research;
— Research Support Services;
— Panels;
— Specialist Audiences.
The contract will be for a period of 2 years with the option to extend on an annual basis for a further 2 years.
II.1.6)Common procurement vocabulary (CPV)

79310000, 73110000, 73200000, 73210000, 73300000, 79320000, 79311000, 79313000, 79311100, 79311200, 79311300, 79311210

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

The framework is for the provision of a range of Market Research services including but not limited to:
— Secondary Research;
— Strategic Planning and Development;
— Communications, Products and Services Development and Testing;
— Performance/Reputation Audit and Customer/Stakeholder Satisfaction;
— Communications Evaluation Research;
— Research Support Services;
— Panels;
— Specialist Audiences.
Estimated value excluding VAT:
Range: between 5 000 000 and 80 000 000 GBP
II.2.2)Information about options

Options: yes
Description of these options: The contract will be for a period of 2 years with the option to extend on an annual basis for a further 2 years.
II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Secondary Research

1)Short description

This lot will cover all secondary research requirements where understanding the existing evidence base is the principal focus of the work.
2)Common procurement vocabulary (CPV)

79310000, 73110000, 73200000, 73210000, 73300000, 79320000, 79311000, 79313000, 79311300, 79311100, 79311210, 79311200

3)Quantity or scope

The lot may include but is not restricted to requirements for:
— Literature reviews, including systematic reviews;
— Rapid evidence assessments and scoping / mapping exercises;
— Discourse analysis;
— Analysing existing data sets;
— Stakeholder or ‘expert’ interviews to supplement the above (e.g. primary research with key stakeholders may be required to access, contextualise and understand any documented knowledge).
Access to suppliers with expertise in accessing and analysing evidence from a wide variety of sources will be required within this Lot, including but not restricted to: qualitative and/or quantitative research reports and datasets, academic literature, think-pieces and policy documentation. Suppliers will need to demonstrate their capability in:
— Identifying and selecting appropriate material for inclusion in secondary research reviews; including use of appropriate strategies and channels for information retrieval;
— Reviewing, analysing and synthesising evidence in an appropriate way to meet the requirement;
— Producing high quality analytical reports – suppliers should be experienced in reporting secondary research findings that are suitable for publication and sufficiently robust to withstand external scrutiny;
— Working with the client team and where relevant, research stakeholders and other agencies, to deliver workshops or other approaches to embed findings and recommendations within the organisation, and help optimise their impact within future work.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 2 Lot title: Strategic Planning and Development

1)Short description

This lot will cover all strategic planning and development research requirements.
2)Common procurement vocabulary (CPV)

79310000, 73110000, 73200000, 73210000, 73300000, 79311000, 79313000, 79311100, 79311200, 79311300, 79311210, 79320000

3)Quantity or scope

This may include, but is not restricted to, requirements for:
— Informing policy design and formulation;
— Market reviews and analysis;
— Attitudinal and behavioural research;
— Customer profiling and segmentation;
— Strategic communications development;
— Gaining insight in social trends to identify/inform future strategy/policy.
Access to both qualitative and quantitative research will be required within this lot. It is recognised that suppliers may not have expertise in both, and therefore will be asked to identify whether they are bidding as a qualitative supplier, quantitative supplier or both. Suppliers will be evaluated on their capability in the type of research for which they are bidding.
Examples of research methodologies and analytical approaches that may be required include, but are not restricted to:
— Qualitative research and engagement approaches such as deliberative engagement, collaborative engagement / co-creation and other qualitative approaches;
— Quantitative research, such as telephone/online/face-to-face surveys to quantify attitudes and behaviours relevant to policy development, develop market segmentation models and to inform pricing research;
— Observational and behavioural approaches, such as ethnography and neuroscience;
— Analytical approaches, such as PEST(LE), scenario planning and semiotics.
It may also include secondary research or panel research as one component – but not the primary or sole component – of the business solution.
Suppliers will need to demonstrate their capability in strategic planning and development research, with reference to particular areas of expertise in methodology, technique or analytical approach.
Suppliers need to demonstrate their capability in tailoring approaches and outputs to meet the needs of complex strategic planning contexts and to maximise the impact of the insight that is generated.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 3 Lot title: Communications, Products and Services Development and Testing

1)Short description

This lot will cover research, qualitative and quantitative, designed to develop and test for products, services and communications.
2)Common procurement vocabulary (CPV)

79310000, 73110000, 73200000, 73210000, 73300000, 79311000, 79313000, 79311100, 79311200, 79311300, 79320000, 79311210

3)Quantity or scope

This may include, but is not restricted to:
— Communications and branding research;
— Brand development and testing;
— Proposition development and testing;
— Message testing;
— Creative development research;
— Channel testing;
— New product/service development research and concept testing.
Access to both Qualitative and Quantitative Research will be required within this lot. It is recognised that suppliers may not have expertise in both, and therefore will be asked to identify whether they are bidding as a qualitative supplier, quantitative supplier or both. Suppliers will be evaluated on their capability in the type of research for which they are bidding.
For communications-related research requirements, suppliers will need to demonstrate their capability in the range of communications channels, including paid for advertising, as well as earned (PR, sponsorship/partnerships, word-of-mouth) and owned channels (government website or social media pages/accounts).
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 4 Lot title: Performance/Reputation Audit and Customer/Stakeholder Satisfaction

1)Short description

This lot will cover all performance/reputation audit and customer/stakeholder satisfaction research requirements.
2)Common procurement vocabulary (CPV)

79310000, 73110000, 73200000, 73210000, 73300000, 79311000, 79313000, 79311100, 79311200, 79311300, 79311210, 79320000

3)Quantity or scope

This may include but is not restrictive to requirements for:
— Customer/Stakeholder satisfaction research;
— Customer/Stakeholder service evaluation research;
— Customer/Stakeholder satisfaction/perceptions;
— Understanding and measuring performance, reputation and stakeholder satisfaction through social media;
— Reputation tracking/audit.
Access to both Qualitative and Quantitative Research will be required within this lot. It is recognised that suppliers may not have expertise in both, and therefore will be asked to identify whether they are bidding as a qualitative supplier, quantitative supplier or both. Suppliers will be evaluated on their capability in the type of research for which they are bidding.
The following specialist methodologies have been identified as potential requirements and suppliers with one or more of these capabilities will need to demonstrate their ability in providing these services:
— Senior decision maker qualitative research;
— Complex longitudinal quantitative studies;
— Omnibus research;
— Mystery shopping.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 5 Lot title: Communications Evaluation Research

1)Short description

This lot will cover all research to monitor the impact and effectiveness of our communications.
2)Common procurement vocabulary (CPV)

79310000, 73100000, 73110000, 73200000, 73210000, 73300000, 79311000, 79311100, 79311200, 79311300, 79311210, 79313000, 79320000

3)Quantity or scope

Research in this lot may relate to public, staff or stakeholders and may include, but not be restricted to, requirements for:
— Understanding the impact of our communications and campaigns;
— Understanding brand awareness and perceptions;
— General perceptions tracking / audit;
— Understanding behaviour change in response to our communication activities;
— Campaign/brand evaluation through social media.
Primarily, both qualitative and quantitative approaches would be required in this lot. It is recognised that suppliers may not have expertise in both, and therefore will be asked to identify whether they are bidding as a qualitative supplier, quantitative supplier or both. Suppliers will be evaluated on their capability in the type of research for which they are bidding.
However there are also requirements for capabilities in monitoring and analysing secondary (including social media) sources, and modelling techniques. Across the Lot, suppliers will need to demonstrate their:
— Ability to draw out meaningful insights and recommendations from data that will help to drive improved government communications.
— Capabilities in communications evaluation based research, with reference to particular areas of expertise in methodology, technique or analytical approach.
For communications-related research requirements, suppliers should refer to, and demonstrate, how their capability relates to the range of communications channels, i.e. paid- for advertising, earned channels (PR, sponsorship/partnerships, word-of-mouth) and owned channels (government website or social media pages/accounts).
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 6 Lot title: Research Support Services

1)Short description

This lot will cover any requirements for support in specific elements of the market research process.
2)Common procurement vocabulary (CPV)

79310000, 73110000, 73200000, 73210000, 73300000, 79311000, 79311100, 79311200, 79311210, 79311300, 79313000, 79320000

3)Quantity or scope

This may include but is not restrictive to requirements for:
— Interviewing;
— Recruiting;
— Substantive data manipulation;
— Data processing and tabulation;
— Expert statistical advice;
— Advanced data;
— Analysis and re-analysis;
— Statistical modelling;
— Report writing;
— Social media monitoring.
Access to both Qualitative and Quantitative Research will be required within this lot. It is recognised that suppliers may not have expertise in both, and therefore will be asked to identify whether they are bidding as a qualitative supplier, quantitative supplier or both. Suppliers will be evaluated on their capability in the type of research for which they are bidding.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 7 Lot title: Panels

1)Short description

This lot will cover the requirements concerning the creation and management of panels for continuous or longitudinal research. This lot is to be used where the use of panels is the primary or sole component of the business solution
2)Common procurement vocabulary (CPV)

79310000, 73110000, 73200000, 73210000, 73300000, 79311000, 79311100, 79311200, 79311210, 79311300, 79313000, 79320000

3)Quantity or scope

This may include but is not restrictive to requirements for:
— Issues management;
— Market segmentation;
— Usage and attitude studies;
— Brand research;
— Product feedback;
— Positioning research;
— New product/service development;
— New product concept tests;
— Qualitative exploration;
— Conjoint or other advanced quantitative methods;
— Communications testing;
— Tracking studies.
Access to both Qualitative and Quantitative Research will be required within this lot. It is recognised that suppliers may not have expertise in both, and therefore will be asked to identify whether they are bidding as a qualitative supplier, quantitative supplier or both. Suppliers will be evaluated on their capability in the type of research for which they are bidding.
The following methodologies and analytical approaches have been identified as potential requirements and suppliers with one or more of these capabilities will need to demonstrate their ability in providing these services:
— Quantitative (i.e. telephone);
— Qualitative (i.e. depth interviews, focus groups);
— Online (i.e. discussion communities);
— Deliberative (i.e. citizens’ panels, deliberative polls, workshops and Consumer Advisory Panels (CAP)).
Panel solutions currently available in the market provide organisations with the option of full service, self service or assisted self-service alternatives for conducting research. All approaches are relevant to this lot.
Suppliers will need to demonstrate their capability in panel management, including recruitment and screening of panellists, incentivisation, engagement and retention strategies, managing panellist turnover (resulting from drop-out or purging), and facilitating communication (i.e. provision of reports and feedback, email updates, newsletters, forums, or bulletin boards).
Suppliers will also need to demonstrate their understanding of issues concerning panel health and how associated risks are mitigated, specifically factors motivating panellist participation and determining frequency of contact/burden rules.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 8 Lot title: Specialist Audiences

1)Short description

This lot covers all primary research requirements where the audience is the priority over and above the business issue. Three audience groups have been identified as requiring specialist expertise: young people, language and culture and hidden populations. These audiences are not mutually exclusive, although it is recognised that suppliers may not have expertise in all three. Suppliers will be evaluated on their capability in the audience or audiences for which they are bidding.
2)Common procurement vocabulary (CPV)

79310000, 73110000, 73200000, 73210000, 73300000, 79311000, 79311100, 79311200, 79311300, 79311210, 79313000, 79320000

3)Quantity or scope

Sub Lot 8.1 – Young People
This lot covers all research requirements that primarily or uniquely apply to young people aged 16 years and below.
Suppliers will need to demonstrate their capability to research this audience, and provide evidence that they meet the necessary legal, industry and data protection requirements to undertake research among young people.
Access to both quantitative and qualitative research will be required within this sub-lot. It is recognised that suppliers may not have expertise in both, and therefore will be asked to identify whether they are bidding as a qualitative supplier, quantitative supplier or both. Suppliers will be evaluated on their capability in the type of research for which they are bidding.
Suppliers will need to demonstrate their expertise in the methodologies or techniques that they use in researching this audience.
Sub Lot 8.2 – Language and Culture
This lot covers all research requirements that primarily or uniquely apply to one or more of the following audiences:
— Black African;
— Black Caribbean;
— Indian;
— Pakistani;
— Bangladeshi;
— Chinese;
— Eastern European;
— Welsh Speakers.
Suppliers will need to demonstrate an understanding of one or more of these communities, the faith groups within those communities where applicable, and a facility with the relevant language(s).
Qualitative research will be required within this sub-lot for UK-based research and, for international research; access to both quantitative and qualitative research will be required
Suppliers will need to demonstrate their expertise in accessing one or more of these audiences, and the methodologies or techniques that they use in researching those audiences.
Sub Lot 8.3 – Hidden Populations
This lot covers all research requirements that primarily or uniquely apply to one or more of the following hidden populations:
— Those with learning difficulties – to include low literacy / numeracy;
— Those with physical health conditions or impairments – disabled, chronic / long term, to include visually impaired and aurally impaired;
— Those with mental health conditions or impairments – chronic / long term, can include drug and alcohol misuse;
— Offenders and ex-offenders;
— Victims of crime – to include relationship abuse;
— Those exhibiting deviant or anti-social behaviours – to include drug and alcohol misuse, sexual behaviour, relationship abuse.
Access to qualitative research will be required within this sub-lot.
Suppliers will need to demonstrate their expertise in accessing one or more of these populations, and the methodologies or techniques that they use in researching these populations.
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Please see tender documentation.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Please see tender documentation. UK SBS terms and conditions will apply to this contract.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Please see tender documentation.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Please see tender documentation.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Please see tender documentation.
Minimum level(s) of standards possibly required: Please see tender documentation.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Please see tender documentation.
Minimum level(s) of standards possibly required:
Please see tender documentation.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5
IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated no
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

MR130001
IV.3.2)Previous publication(s) concerning the same contract

Prior information notice

Notice number in the OJEU: 2013/S 94-160266 of 16.5.2013

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 27.8.2013 – 12:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

27.8.2013 – 16:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

25.9.2013
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Date: 4.11.2013 – 16:00
Place:

UK SBS. Swindon.

Persons authorised to be present at the opening of tenders: yes
Additional information about authorised persons and opening procedure: Authorised Officers of the Organisation.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
Estimated timing for further notices to be published: Unknown at this stage.
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

UK SBS as the Contracting Authority is putting in place a framework for Market Research for use by the following bodies summarised in II.1.5 above (and any future successors to these organisations).
Detailed on the UK Shared Business Services Ltd (UK SBS) website is a list of all organisations, institutes, centres and bodies (Authorised Entities) that may use any appropriately advertised Contract let by the UK Shared Business Services Ltd. The full list is detailed below:
Authorised Entities for UK SBS
Core Customers: Associated Bodies
The Contract will be open for use by all the Research Councils:
— The Science and Technology Facilities Council;
— The Medical Research Council;
— The Engineering and Physical Sciences Research Council;
— The Economic and Social Research Council;
— The Natural Environment Research Council;
— The Arts and Humanities Research Council;
— The Biotechnology and Biological Sciences Research Council;
and
— UK Shared Business Services Ltd (UK SBS).
Any Research Council institute, research facility, centre or unit may also use the Contract. A complete list of such institutes can be accessed from the following link:
http://www.ssc.rcuk.ac.uk/services/procure/contracts/Pages/default.aspx

Other Organisations:
The following organisations may also access the Contract:
— The Technology Strategy Board;
— Department of Business Innovation and Skills (BIS);
— Cancer Research UK;
— The Welcome Trust;
— Sanger Institute;
— Food Environment Research Agency;
— Health Protection Agency;
— National Physical Laboratory;
— Higher Education Funding Council for England (HEFCE);
— Natural History Museum;
— Health & Safety Laboratory (HSL);
— Food & Environment Research Agency (FERA);
— Defence Science & Technology Laboratory (DSTL);
— Animal Health & Veterinary Laboratories Agency (AHVLA);
— Health Protection Agency (HPA);
— Centre for Environment, Fisheries & Aquaculture Science (CEFAS);
— Home Office Scientific Development Branch (HOSDB);
— Environment Agency (EA);
— Food Standards Agency (FSA);
— The Francis Crick Institute;
— Trinity College Dublin (TCD);
— University College Dublin (UCD).
UK Universities:
The following University Purchasing Consortiums may also use the Contract:
— Advanced Procurement for Universities and Colleges, Scotland (APUC Ltd);
— Higher Education Purchasing Consortium Wales (HEPCW);
— London Universities Purchasing Consortium (LUPC);
— North Eastern Universities Purchasing Group (NEUPG Ltd);
— North Western Universities Purchasing Consortium (NWUPC Ltd);
— Southern Universities Purchasing Consortium (SUPC).
In addition, each individual UK University and associated college may also have access to use the Contract. The list of these is here.
Government Departments and NDPBs:
Any central government department, executive agency and non-departmental public body may also use the Contract. A full list of these can be found at:
https://www.gov.uk/government/organisations#agencies-and-public-bodies

NHS Bodies (i.e. Acute Trusts, Ambulance Trusts, Primary Care Trusts, Care Trusts, NHS Hospital Trusts, Strategic Health Authorities, Mental Health Trusts, Special Health Authorities) may also use the Contract. A full list of such Authorities and Trusts can be found at:
http://www.nhs.uk/servicedirectories/pages/primarycaretrustlisting.aspx

Central Government Departments, Local Government and Public Corporations that can be accessed at the Public Sector Classification Guide
http://www.ons.gov.uk/ons/publications/re-reference-tables.html?edition=tcm%3A77-285768

Local Authorities
http://openlylocal.com/councils/all

NDPBs
http://www.civilservice.gov.uk/recruitment/departments-and-accredited-ndpbs/a-f

http://www.civilservice.gov.uk/recruitment/departments-and-accredited-ndpbs/g-l

http://www.civilservice.gov.uk/recruitment/departments-and-accredited-ndpbs/m-r

http://www.civilservice.gov.uk/recruitment/departments-and-accredited-ndpbs/s-z

National Parks Authorities
http://www.nationalparks.gov.uk/

Educational Establishments in England and Wales, maintained by the Department for Children, Schools and Families including Schools, Universities and Colleges but not Independent Schools
http://www.education.gov.uk/edubase/home.xhtml

Police Forces in the United Kingdom
http://www.police.uk/?view=force_sites

Fire and Rescue Services in the United Kingdom
http://www.fireservice.co.uk/information/ukfrs

NHS Bodies England
http://www.nhs.uk/ServiceDirectories/Pages/AcuteTrustListing.aspx

http://www.nhs.uk/servicedirectories/Pages/PrimaryCareTrustListing.aspx

http://www.nhs.uk/ServiceDirectories/Pages/MentalHealthTrustListing.aspx

http://www.nhs.uk/ServiceDirectories/Pages/CareTrustListing.aspx

http://www.nhs.uk/ServiceDirectories/Pages/AmbulanceTrustListing.aspx

http://www.nhs.uk/ServiceDirectories/Pages/StrategicHealthAuthorityListing.aspx

http://www.nhs.uk/ServiceDirectories/Pages/SpecialHealthAuthorityListing.aspx

http://www.nhs.uk/ServiceDirectories/Pages/OtherListing.aspx

Hospices in the UK
http://www.helpthehospices.org.uk/about-hospice-care/find-a-hospice/uk-hospice-and-palliative-care-services/

Registered Social Landlords (Housing Associations)
Third Sector and Charities in the United Kingdom
http://www.charity-commission.gov.uk/

http://www.oscr.org.uk/

http://www.charitycommissionni.org.uk/

Citizens Advice in the United Kingdom
http://www.citizensadvice.org.uk/index/getadvice.htm

www.cas.org.uk

http://www.citizensadvice.co.uk/

Misc:-
https://www.ncsyes.co.uk/contact

www.ubico.co.uk

Scottish Public Bodies
The framework agreement will be available for use by any Scottish Public Sector Body: the Authority; Scottish Non-Departmental Public Bodies; offices in the Scottish Administration which are not ministerial offices; cross-border public authorities within the meaning of section 88(5) of the Scotland Act 1998; the Scotland Office; the Scottish Parliamentary Corporate Body; councils constituted under section 2 of the Local Government etc. (Scotland) Act 1994 (except where they are acting in their capacity as educational authority); Scottish joint fire boards or joint fire and rescue boards; Scottish joint police boards or any successor National Police or Fire Authority; Scottish National Park authorities, bodies registered as social landlords under the Housing (Scotland) Act 2001, Scottish health boards or special health boards, Student Loans Company Limited, Northern Lighthouse Board, further or higher education institutions being fundable bodies within the meaning of section 6 of the Further and Higher Education (Scotland) Act 2005 any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament, any association of or formed by one or more of the foregoing, bodies financed wholly or mainly by one or more of the foregoing, bodies subject to management supervision by one or more of the foregoing and bodies more than half of the board of directors or members of which, or, in the case of a group of individuals, more than half of those individuals, being appointed by one or more of the foregoing.
Scottish Government
http://www.scotland.gov.uk/Home

Scottish Parliament
http://www.scottish.parliament.uk/abouttheparliament/27110.aspx

Scottish Local Authorities
http://www.scotland.gov.uk/About/Government/councils

http://www.scotland-excel.org.uk/home/AboutUs/OurMembers/AssociateMembers.aspx

Scottish Agencies, NDPBs
http://www.scotland.gov.uk/Topics/Government/public-bodies/about/Bodies

Scottish NHS Bodies
http://www.scotland.gov.uk/Topics/Health/NHS-Workforce/NHS-Boards

Scottish Further and Higher Education Bodies
http://www.sfc.ac.uk/about_the_council/council_funded_institutions/WhoWeFundUniversities.aspx

http://www.sfc.ac.uk/about_the_council/council_funded_institutions/WhoWeFundColleges.aspx

Scottish Police
http://www.scottish.police.uk/

Scottish Housing Associations
http://www.sfha.co.uk/component/option,com_membersdir/Itemid,149/view,membersdir/

The Scotland Office
http://www.scotlandoffice.gov.uk/scotlandoffice/33.30.html

Registered Social Landlords (Housing Associations) – Scotland
http://www.esystems.scottishhousingregulator.gov.uk/register/reg_pub_dsp.search

Scottish Schools
Primary Schools
http://www.ltscotland.org.uk/scottishschoolsonline/index.asp?schoolsearchstring=&addresssearchstring=&authority=&strTypes=isprimaryschool&bSubmit=1&Submit=Search

Secondary Schools
http://www.ltscotland.org.uk/scottishschoolsonline/index.asp?schoolsearchstring=&addresssearchstring=&authority=&strTypes=issecondaryschool&bSubmit=1&Submit=Search

Special Schools
http://www.ltscotland.org.uk/scottishschoolsonline/index.asp?schoolsearchstring=&addresssearchstring=&authority=&strTypes=isspecial&bSubmit=1&Submit=Search

Welsh Public Bodies
National Assembly for Wales, Welsh Assembly Government and Welsh Local
Authorities, and all bodies covered by:
www.buy4wales.co.uk/UsefulResources/contractsframeworks/organisationlist/poaplist.html?cat=14318

http://www.assemblywales.org/abthome/abt-links.htm

http://new.wales.gov.uk/about/civilservice/directorates/?lang=en

NHS Wales
http://www.wales.nhs.uk/ourservices/directory

https://www.buy4wales.co.uk/UsefulResources/contractsframeworks/organisationlist/poaplist.html?cat=14318

Housing Associations – registered Social Landlords Wales
http://www.wao.gov.uk/reportsandpublications/housingassociations.asp

NI Public Bodies
Northern Ireland Government Departments
http://www.northernireland.gov.uk/gov.htm

Northern Ireland Public Sector Bodies and Local Authorities
http://www.northernireland.gov.uk/az2.htm

Schools in Northern Ireland
http://www.deni.gov.uk/index/facts-and-figures-new/education-statistics/32_statistics_and_research-numbersofschoolsandpupils_pg/32_statistics_and_research-schoolleveldata_pg/statistics_and_research-school_enrolment_1112.htm

Universities in Northern Ireland
http://www.deni.gov.uk/links.htm

Health and Social care in Northern Ireland
http://www.hscni.net/index.php?link=hospitals

http://www.hscni.net/index.php?link=boards

http://www.hscni.net/index.php?link=agencies

http://www.hscni.net/index.php?link=councils

Northern Ireland Housing Associations
http://www.nidirect.gov.uk/index/contacts/contacts-az.htm/housing-associations-contact

Police Service of Northern Ireland
http://www.psni.police.uk/index.htm

Any corporation established, or a group of individuals appointed to act together, for the specific purpose of meeting needs in the general interest, not having an industrial or commercial character, and
(i)
financed wholly or mainly by another contracting authority listed above in this section VI.3 of this notice;
(ii)
subject to management supervision by another contracting authority listed above in this section VI.3 of this notice; or
(iii)
more than half of the board of directors or members of which, or, in the case of a group of individuals, more than half of those individuals, are appointed by another contracting authority listed above in this section VI.3 of this notice
(iv)
an association of or formed by one or more of the Contracting Authorities listed above in this section VI.3 of this notice
A nominal Management Fee will apply to this framework.
The sum will be paid by the Supplier to the Contracting Authority and will be based on the charges invoiced to the Authorised Entities.
Further details will be provided in the Request for Quote (RFQ) documentation.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

Procurement Policy Manager
North Star House, North Star Avenue
SN2 1FF Swindon
UNITED KINGDOM
E-mail: sscltdprocurementpolicy@ssc.rcuk.ac.uk
Internet address: www.rcuk.ssc.ac.uk

Body responsible for mediation procedures

Procurement Policy Manager
North Star House, North Star Avenue
SN2 1FF Swindon
UNITED KINGDOM
E-mail: sscltdprocurementpolicy@ssc.rcuk.ac.uk
Internet address: www.rcuk.ssc.ac.uk

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The Contracting Authority will notify suppliers eliminated at the Request for Information (RFI) questionnaire stage and not invited to the Request for
Quotation (RFQ) stage why their bid was unsuccessful.
The Contracting Authority will incorporate a minimum 10 calendar day standstill period at the point information on the Award of the Contract is
communicated to tenderers. The 10 day period will be extended to 15 days from the ‘relevant sending date’ when the ‘Alcatel’ letter is not sent electronically.
This period allows unsuccessful tenderers to seek further debriefing from the Contracting Authority before the contract is entered into. Such additional
information should be requested from the address in Section I.1.
The Public Contracts (Amendment) Regulations 2009 also clarify that a letter received from an unsuccessful bidder is not in itself enough to extend the legal standstill period and prevent the authority signing the contract. To do so, a bidder must actually go to court, issue proceedings, and serve them.
If an appeal regarding the award of the contract has not been successfully resolved, the Public Contracts Regulations 2006 (SI 2006 No 5) as amended by The Public Contracts (Amendment) Regulations 2009, provide for aggrieved parties who have been harmed or are at a risk of harm by breach of the rules to take action in the High Court (England Wales and Northern Ireland).
The new limitation period will apply specifically where a bidder brings an ‘ineffectiveness’ claim. There is a six-month long-stop period that will be shortened to 30 days where the authority has published an award notice, or where they have notified the losing bidders of their exclusion, and given proper reasons.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:26.7.2013