Network Integration Services Tender – Foreign and Commonwealth Office

Network Integration Services Tender – Foreign and Commonwealth Office

The services will connect ministerial headquarters and other head offices in the UK with their respective embassies, consulates and other office locations, totaling approximately 532 sites in 180 countries.

United Kingdom-London: Telecommunications services

2020/S 106-258337

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Foreign and Commonwealth Office
Postal address: King Charles Street
Town: London
Postal code: SW1A 2AH
Country: United Kingdom
Telephone: +44 2070081467
Internet address(es):Main address:

Address of the buyer profile:

I.2)Information about joint procurement

The contract is awarded by a central purchasing body


Access to the procurement documents is restricted. Further information can be obtained at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


The ECHO2 Programme: Network Integration Services Procurement

Reference number: ECHO2 NSI Project_4466

II.1.2)Main CPV code

64200000 Telecommunications services

II.1.3)Type of contract


II.1.4)Short description:

The contracting authority on behalf of the Secretary of State for the Foreign and Commonwealth Office (FCO), the Secretary of State for the Department for International Development (DFID) and the British Council (BC) (collectively the ‘Partners’ or ‘Customers’) intends to award a framework agreement to a single supplier for the provision of Network Integration Services (the ‘Services’).

The contracting authority intends to make the framework agreement available to other UK Central Government bodies.

The services will connect ministerial headquarters and other head offices in the UK with their respective embassies, consulates and other office locations, totaling approximately 532 sites in 180 countries.

There will be no contractual commitment to any part of the services under the framework agreement. However, significant elements are expected to be called off when the framework agreement is awarded (or very shortly thereafter). Please see the descriptive document for further detail.

II.1.5)Estimated total value

Value excluding VAT: 184 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)

32400000 Networks
32410000 Local area network
32412000 Communications network
32412100 Telecommunications network
32412110 Internet network
32413000 Integrated network
32413100 Network routers
32415000 Ethernet network
32416000 ISDN network
32416100 ISDX network
32417000 Multimedia networks
32418000 Radio network
32420000 Network equipment
32421000 Network cabling
32422000 Network components
32424000 Network infrastructure
32425000 Network operating system
32426000 Network publishing system
32427000 Network system
32428000 Network upgrade
32430000 Wide area network
50330000 Maintenance services of telecommunications equipment
50331000 Repair and maintenance services of telecommunications lines
50332000 Telecommunications-infrastructure maintenance services
51300000 Installation services of communications equipment
64210000 Telephone and data transmission services
64211000 Public-telephone services
64211200 Long distance telephone services
64214000 Dedicated-business telephone network services
64214100 Satellite circuit rental services
64214400 Communication land-line rental

II.2.3)Place of performance


II.2.4)Description of the procurement:

The contracting authority is seeking to select a single supplier who can make available the following services under the framework agreement as included below.

1) Implementation services — the requirements for the implementation of the supplier’s solution.

2) Operational Services.

(a) Elective services: the requirements that the supplier shall provide across the customer ICT environment(s) as part of its technical solution and which shall be available for consumption by the customer via optional call offs within the call-off contract.

(i) Network platform — providing the customer with a resilient network traffic management capability using next generation networking technologies.

(ii) Global connectivity services — multi-protocol label switching (MPLS) connectivity, providing the customer with the ability to route network traffic over MPLS links from overseas sites to the UK and between overseas sites with guaranteed capacity and performance levels.

Very small aperture terminal for sites where the provision of other forms of connectivity are not available or a backup connection is required.

(iii) Secure internet gateway — providing the customer with outbound access to enable end users to securely consume services hosted on the internet.

(iv) Software defined perimeter — providing the customer with secure remote connectivity enabling access to its data and applications through a network security framework that dynamically creates one-to-one network connections between each user and the resources that they access.

(v) Next generation firewall — providing the customer with next generation firewall technologies, enhancing and complementing the traditional stateful inspection firewall with other network device filtering functions, such as but not limited to, in-line deep packet inspection, intrusion prevention system and application awareness.

(vi) Encryption devices — providing the customer with encryption services for Official tier data in transit.

(b) Service management: the ongoing service management requirements to support the technical solution, which form part of the services that the supplier shall provide, including obligations in respect of the supplier’s service desk, incident resolution, change management, configuration management, release processes and reporting.

3) Optional services — services such as session border control service may be called off by a customer through a call-off contract.

(a) Session border controllers — support public switched telephone network and cloud unified communications integration to the customer’s voice over IP platforms, migrating from legacy in country PSTN solutions.

(b) ITSM Toolset technical integration: technical integration of the Supplier’s ITSM toolset with the ITSM toolsets of the customers’ for selected support activities.

The successful supplier will be required to complete transition and cutover to new arrangements prior to the expiry of the existing contract on 30 September 2023.

II) Common services and collaborative call-off contracts

The partners intend to work closely together in relation to the services provided under the call-off contracts. There are a number of requirements which the partners anticipates will need to be built in common across all call-off contracts.

III) Subsequent stages

It is anticipated that a maximum of four (4) potential suppliers will receive the ISIT following the selection questionnaire (‘SQ’) stage. Following the evaluation of the initial tenders, the contracting authority reserves the right to award the framework agreement on the basis of the initial tender submitted or invite a maximum of four (4) tenderers to participate in negotiation of the initial tenders.

The contracting authority reserves the right to publish an Invitation to submit subsequent tender, negotiate the subsequent tenders, followed by the invitation to submit final tender submission.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 60
Quality criterion – Name: Price / Weighting: 40
Price – Weighting: as above

II.2.6)Estimated value

Value excluding VAT: 184 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.9)Information about the limits on the number of candidates to be invited

Maximum number: 4
Objective criteria for choosing the limited number of candidates:

Objective criteria for choosing the limited number of candidates: the top ranking SQ responses that meet the selection criteria and the minimum quality threshold will be selected by the contracting authority in accordance with Regulation 58 of the Public Contracts Regulations 2015 and as set out in the SQ Pack.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Call-off contracts will be for an initial term of up to 5 years, with options to extend for two additional periods of 1 year each.

Customers may vary a call-off contract to include optional services during the call-off contract term.

The supplier shall identify new or potential improvements to the services and, if a customer wishes to proceed, the supplier may benefit from a gain share.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

A form of Bond, Guarantee or Parent Company Guarantee may be required from the successful supplier.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Competitive procedure with negotiation

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with a single operator
In the case of framework agreements, provide justification for any duration exceeding 4 years:


IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.5)Information about negotiation

The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2020/S 047-112539

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 13/07/2020
Local time: 17:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

Date: 03/09/2020

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 12 (from the date stated for receipt of tender)
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

The procurement shall be conducted following a multiple stage process as described in the ISIT. The contracting authority reserves the right to award the framework agreement to a single successful supplier at the conclusion of the initial tender stage or the subsequent tender stage without further negotiation.

Customers receiving services through the framework agreement may be subject to UK Government security requirements. As such, the contracting authority, where required, will apply such measures throughout the procurement as necessary in accordance with Regulation 15(2) of the Public Contracts Regulations 2015, to protect the essential security interests of the UK.

During delivery of the services, some supplier staff may be required to hold a security clearance recognised by the UK Government. This may be required for access to certain classified material and to certain sites. The contracting authority will offer reasonable assistance to tenderers in obtaining security clearances.

The contracting authority reserves the right to cancel, withdraw or discontinue this procurement and, to the extent permissible by law, to make changes to the scope or procedure of this procurement. The contracting authority shall not be liable for any costs, expenses or liabilities incurred by any economic operator directly or indirectly as a result of such withdrawal, discontinuance or change. The contracting authority reserves the right at any time to:

(i) reject any or all responses;

(ii) change the basis, the procedure and timescales set out or referred to within the procurement documents;

(iii) require a potential supplier to clarify any submissions in writing and/or provide additional information (failure to respond adequately may result in disqualification);

(iv) terminate the procurement; and

(v) amend the terms and conditions of the tender other than the minimum requirements.

Initially, in accordance with the ability for the contracting authority to impose requirements aimed at protecting the confidential nature of the information in the procurement documents, access to certain procurement documents (other than the SQ) is restricted to those potential suppliers who are invited to the next stage of the procurement following the evaluation of all responses to the SQ.

Following evaluation of the responses to the SQ, the contracting authority intends to shortlist up to a maximum of four (4) tenderers who have submitted the initial tender to the subsequent stages of the procurement as described in the ISIT. The contracting authority reserves the right to shortlist tenderers during the negotiation stage.

Important information for all potential suppliers:

— All documentation can be found on the FCO’s eProcurement portal Jaggaer ONE. URL:

— In order to participate in this procurement, potential suppliers should register on the portal.

— Following registration, potential suppliers should navigate the portal and search for project_4466.

— The contracting authority requires interested suppliers to download, sign and return a non-disclosure agreement (NDA) to gain access to the descriptive document and market engagement synopsis report. An Ethical Walls Agreement (EWA) is required before access is granted to the main SQ and associated documentation. The NDA and EWA can be found at SQ_4466. Failure to complete the required NDA and EWA will prevent potential suppliers from participating further in the procurement.

— Once you have uploaded the signed NDA and EWA, the authority will receive a notification and automatically transfer your supplier details to SQ_4466, which contains the main SQ and associated documents. Once you have access, you should then review the documentation and complete the SQ by the deadline specified.

Following the SQ shortlisting process, potential suppliers shall submit a signed security aspects letter via Jaggaer ONE to gain access to the ISIT.

VI.4)Procedures for review

VI.4.1)Review body

Official name: Foreign and Commonwealth Office
Town: London
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

Any review proceedings will be dealt with in accordance with the requirements of the Public Contracts Regulations 2015 (‘PCR 2015’). Any review proceedings must be brought within the timescales specified by the applicable law. In accordance with the PCR 2015, the contracting authority will incorporate a minimum ten (10) calendar day standstill period from the date information on the award of the contract is communicated to tenderers. The notification will provide full information on the award decision.

VI.4.4)Service from which information about the review procedure may be obtained

Official name: Foreign and Commonwealth Office
Town: London
Country: United Kingdom

VI.5)Date of dispatch of this notice: