New DVLA Refund Rules

New DVLA Refund Rules

The new new rules for vehicle tax refunds.

DVLA reminds customers of new refund rules

From: Driver and Vehicle Licensing Agency

First published: 26 November 2014

Part of: Transport


DVLA no longer accepts applications for a vehicle tax refund from customers using a V14 form. They will be rejected and returned to the customer.

Since 1 October 2014, you no longer need to make a separate application on a V14 for a refund of vehicle tax. DVLA automatically issues a vehicle tax refund when a notification is received from the registered keeper that the:

  • vehicle has been sold or transferred
  • vehicle has been scrapped at an Authorised Treatment Facility
  • vehicle has been exported
  • vehicle has been removed from the road and the person on the vehicle register has made a Statutory Off Road Notification (SORN)
  • registered keeper has changed the tax class on the vehicle to an exempt duty tax class

Customers should ensure that the dates of acquisition and/or disposal provided on the notification via the vehicle registration certificate (V5C or logbook), V5C/2 and V5C/3 are current and accurate. Incorrect information will affect the amount of refund calculated.

Taxing on behalf of a new keeper

Motor traders are asked to ensure that if they tax a vehicle on behalf of a new keeper, the V5C/2 should be used at the point when sale is agreed. Details of the new keeper should be completed on the V5C and sent toDVLA. The V5C/2 should be passed to the new keeper.