NHS Electronic Staff Record Contract – Webinar 22 April 2020 

NHS Electronic Staff Record Contract – Webinar 22 April 2020

NHSBSA wishes to re-procure the provision of the ESR service on the basis that the new service provider will be expected to transition the existing ESR solution from the current supplier and operate it and upgrade it.

United Kingdom-Newcastle upon Tyne: IT services: consulting, software development, Internet and support

2020/S 073-175480

Prior information notice

This notice is for prior information only


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: NHS Business Services Authority
Postal address: Stella House, Goldcrest Way
Town: Newcastle upon Tyne
NUTS code: UK
Postal code: NE15 8NY
Country: United Kingdom
Contact person: Saima Wahid
E-mail: s.wahid@nhs.net
Telephone: +44 1912325069
Internet address(es):Main address: http://www.nhsbsa.nhs.uk

Address of the buyer profile: https://nhsbsa.bravosolution.co.uk

I.2)Information about joint procurement


Additional information can be obtained from the abovementioned address

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


19_10_03 ESR Services

Reference number: 19_10_03

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The purpose of this Prior Information Notice (PIN) is to inform the market operators of the second supplier event which the NHS Business Services Authority (NHSBSA) is hosting as a webinar on the 22 April 2020 related to the procurement and contract for the provision of the NHS Electronic Staff Record (ESR) Future Service Delivery Model. Please note the decision to host the event as a Webinar has been aligned to recent government guidelines related to COVID-19.

The supplier webinar will provide an update on the ESR Re-procurement Programme so far and what has progressed since the last Supplier Event which was held on the 2 December 2019.

The NHS ESR solution is one of the Workforce services provided by the NHSBSA and is an Oracle based workforce management tool providing an integrated HR, payroll, learning management and business intelligence solution currently servicing over 1.5 m employees in over 440 organisations and is accessible via a liferay portal.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

ESR includes, but is not limited to, the provision of the following core services:

— payroll

— core HR (e.g. key personnel events; leave and absence; education and training and organisational structures; approvals, revalidations/fitness to practice)

— recruitment

— integrated identity management

— occupational health

— finance

— learning management (including e-Learning)

— manager and employee self service

— talent management/compliance management

— data warehouse

— management reporting – local and national,

— inter employee authority data transfer service,

— associated framework services (e,g. expenses solutions)

— total reward statements

— Interoperability with other services and options (including NHS Jobs and NHS Pensions).

The ESR solution and related services are provided by the current supplier under a managed service contract, which will run until August 2022. The NHSBSA wants to ensure the continuity of the ESR solution and related services. To do so, NHSBSA wishes to re-procure the provision of the ESR service on the basis that the new service provider will be expected to transition the existing ESR solution from the current supplier and operate it and upgrade it.

As well as the core services identified above, the new service provider will also be required to provide certain enhancements to the ESR solution, some of which are identified in the re-procurement and others which the new service provider will help the NHSBSA identify.

The overarching objectives for these enhancements are set out below:

— to ensure that the NHS has access to a robust and reliable HR and payroll solution and workforce management data beyond the expiry of the current ESR contract;

— to adopt a fit for purpose commercial model ensuring sufficient flexibility to respond to on- going changes as well as offering options for the solution at exit;

— to enable provision of high quality workforce data with assurance on data integrity and management in the delivery of the emerging health and care landscape,

— to improve experience for users such as employers, employees, NHSBSA and HSCIC;

— to support providers, commissioners, regulators and Arm’s length Bodies (ALBs) to deliver their assurance and efficiency responsibilities in a rapidly changing environment within the procurement process, potential bidders will be required to demonstrate the additional capability that they can offer.

II.2.14)Additional information

The NHS Business Services Authority will be holding a Supplier Webinar on the 22 April 2020. If you would like to access and receive additional related information, we will require you to RSVP by the 17 April 2020. Please contact Saima Wahid via the Bravo E-Tendering System Supplier Mailbox using the following link: https://nhsbsa.bravosolution.co.uk/web/log

II.3)Estimated date of publication of contract notice:


Section IV: Procedure


IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes

Section VI: Complementary information

VI.3)Additional information:

The reference number for the previous PIN was: 19-535490-001

VI.5)Date of dispatch of this notice: