NHS Electronic Staff Records Service
The Electronic Staff Records (ESR) solution is an Oracle based single workforce management tool for the NHS offering a true ‘end to end’ workforce management solution.
United Kingdom-London: Payroll management services
Section I: Contracting authority
Department Of Health
Skipton House, 80 London Road
Contact point(s): ESR Procurement Team
SE1 6LH London
General address of the contracting authority: https://www.gov.uk/government/organisations/department-of-health
Address of the buyer profile: https://www.gov.uk/government/organisations/department-of-health/about/procurement
Electronic access to information: https://www.gov.uk/government/organisations/department-of-health/about/procurement
Electronic submission of tenders and requests to participate: https://www.gov.uk/government/organisations/department-of-health/about/procurement
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
The contracting authority is purchasing on behalf of other contracting authorities: yes
refer to short description section
Section II: Object of the contract
Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: UK.
NUTS code UK
ESR includes, but is not limited to, the following core services:-
— Payroll and Supporting Pensions
— Core HR (e.g. key personnel events; leave and absence; education and training and organisational structures)
— Integrated Identity Management
— Occupational Health
— Learning Administration (including e-Learning)
— Manager and Employee Self Service
— Talent Management/Compliance Management
— Data Warehouse
— Management Reporting – Local and National.
The ESR solution and related services are currently provided by the Current Supplier under a managed service contract, which is anticipated to continue until August 2015. DH wants to ensure the continuity of the ESR solution and related services following the expiry of the current contract. To do so, DH wishes to re-procure the provision of the ESR service on the basis that the New Service Provider will be expected to transition the existing ESR solution from the Current Supplier and operate it and upgrade it.
As well as the core services identified above, the New Service Provider will also be required to provide certain enhancements to the ESR solution, some of which are identified in the re-procurement and others which the New Service Provider will help the DH identify.
The overarching objectives for these enhancements are set out below:
— To ensure that the NHS has access to a robust and reliable HR and payroll solution and workforce management data beyond the expiry of the current ESR contract.
— To adopt a fit for purpose commercial model ensuring sufficient flexibility to respond to on-going changes as well as offering options for the solution at exit.
— To enable provision of high quality workforce data with assurance on data integrity and management in the delivery of the emerging Health and Care landscape
— To improve experience for users such as employers, employees, DH and HSCIC
— To support providers, commissioners, regulators and Arm’s length Bodies (ALBs) to deliver their assurance and efficiency responsibilities in a rapidly changing environment.
Within the procurement process, Potential Bidders will be required to demonstrate the additional capability that they can offer.
This procurement is being undertaken by the DH on behalf of and/or for use by a number of user organisations which comprise the NHS Business Services Authority and other DH Arm’s Length Bodies (ALBs), such as special health authorities, non-departmental public bodies (NDPBs), all NHS bodies including but not limited to health service bodies as defined in section 9 of the NHS Act 2006 (as updated and amended), NHS Foundation Trusts, providers of NHS funded care, any government department, agency or other statutory body and any successor bodies to these entities. The Authority may decide to novate the contract to any of the bodies identified in this notice post award.
79211110, 79631000, 72000000, 72260000, 72320000, 72212517, 72222300, 72253000, 72261000, 72262000, 72263000, 72267000, 72300000, 72321000, 72322000, 72500000, 72510000, 79414000, 48600000, 48800000, 48900000, 72211000, 72212000, 72212610, 72212931, 72250000, 72230000, 72265000, 72212450, 48450000, 72212213, 64120000, 72100000, 72200000, 72210000, 72212211, 72212331, 72212451, 72224000, 79632000, 72800000, 72310000, 79000000, 79400000, 48400000, 30131100, 30131200, 30199330, 30199340, 30200000, 30210000, 30211000, 30211200, 30211300, 30211400, 30211500, 30212000, 30212100, 48220000, 48311000, 48326000, 48326100, 48330000, 48332000, 48451000, 48460000, 48482000, 48514000
Estimated value excluding VAT:
Range: between 200 000 000 and 400 000 000 GBP
Description of these options: initial 5 year 9 month period with an option to extend the Contract for a further 2 years.
Section III: Legal, economic, financial and technical information
Description of particular conditions: See the procurement documentation for further details.
See the procurement documentation for further details.
Section IV: Procedure
Some candidates have already been selected (if appropriate under certain types of negotiated procedures) no
Prior information notice
Notice number in the OJEU: 2013/S 172-297685 of 5.9.2013
Section VI: Complementary information
Potential Bidders should visit https://www.gov.uk/government/organisations/department-of-health/about/procurement to register on BMS and download instructions on how to respond to this opportunity.
BMS will contain copies of the MOI and PQQ documentation for download and submission when completed.
Potential Bidders can also access the appendences to the MOI (which contain more detailed information about the existing ESR solution and the future requirements) in the Dataroom once they have entered into a non-disclosure agreement with the Authority, if they have not already done so. To request the non-disclosure agreement, Potential Bidders must email the ESR Reprocurement team at firstname.lastname@example.org. Potential Bidders will not need to have read the appendices to be able to respond to the PQQ.
Please note that the Authority anticipates that the New Service Provider will require 9 months for the transition period of the contract and that is the timescale that will be allowed in the resulting contract.
Please note that the duration specified in section II.3 includes the optional extension.
The length of time the tender must be maintained for is 6 months which starts from the submission of the ITN. If you require assistance, please contact the Supplier Helpdesk on +44 1132545777 or
email@example.com This helpdesk is available 10:00am to 4:00pm, Monday to Friday excluding Bank Holidays.
The Authority reserves the right to terminate the procurement process (or part of it), to change the basis of and the procedures for the procurement process at any time, or to procure the subject matter of the contract by alternative means if it appears that it can be more advantageously procured by alternative means.
The most economically advantageous or any tender will not automatically be accepted.
Tenders and all supporting documentation for the contract must be priced in sterling and written in English. Any agreement entered into will be considered a contract made in England according to English law and will be subject to the exclusive jurisdiction of the English Courts.
The Transfer of Undertakings (Protection of Employment) Regulations 2006 (SI 2006/246) may apply to this procurement.
Potential Bidders should note that, in accordance with the Government’s policies on transparency, the Authority intends to publish the Pre-Qualification Questionnaire (PQQ), the preliminary invitation to Negotiate (PITN) and Invitation to Negotiate (ITN) document, and any Contract awarded, subject to possible redactions at the discretion of the Authority. The terms of the proposed Contract will also permit a contracting authority, awarding a Contract under this Contract, to publish the text of that Contract, subject to possible redactions at the discretion of the contracting authority. Further information on transparency can be found at:
This procurement exercise will be completed via the Authority’s eTendering portal (BMS) and Potential Bidders wishing to be considered for this (or any other) Authority contract must submit their response via BMS. The BMS reference number for this exercise is 59164.
The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful Bidders to challenge the award decision before the contract is entered into.
The Public Contracts Regulations 2006 (SI2006 No5) provide for aggrieved parties who have been harmed or are at risk of harm by breach of the rules to take action in the High Court.
VI.5)Date of dispatch of this notice:13.12.2013