NHS Independent Complaints Advocacy Service for the East Midlands
Derby City Council is collaborating with a number of other local authorities in the East Midlands region to procure a Service Provider to deliver ICAS across authorities.
Awarding body Derby City Council
|Est. Start Date:||01/04/2013|
|Est. End Date:||31/03/2014|
From 1 April 2013, The Health and Social Care Act 2012 transfers responsibility for delivery of an NHS Independent Complaints Advocacy Service (ICAS) to local authorities.
Derby City Council is collaborating with a number of other local authorities in the East Midlands region to procure a Service Provider to deliver ICAS across authorities. The ICAS will be a patient centred service, delivering support ranging from provision of self-help information, through to the assignment of dedicated advocates to assist individuals with letter writing, form filling and attendance at meetings.
For the purpose of this contract, the East Midlands region is defined as comprising of the following authorities:
• Derby City (lead Member)
• Derbyshire County
• Leicester City
• Leicestershire County
• Lincolnshire County
• Borough of Milton Keynes
• Rutland County
The initial contract period is 12 months. The Contract start date is 1 April 2013 to 31 March 2014.
There is an option to extend for a further 12 month period subject to performance and review of the service.
|Contract Type||One off|
|Procurement Process||Open Tender|
|Option to extend||There will be an option to extend for a further 12 month period|
|Estimated ValueText Description|
|Category||Childrens & Adults, Services, Public Health,|
|Suitable for SME||YES|
Document Available Until
Submission Return By
extend contract options:
There will be an option to extend for a further 12 month period
Derby City Council