NHS Kent patient transport service

NHS Kent patient transport service

NHS Kent (representing NHS Eastern and Coastal Kent, NHS West Kent and NHS Medway) (the Commissioner) is inviting tenders for the provision of a patient transport service. UK-Ashford: ambulance services

2012/S 80-131501

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

NHS Eastern and Coastal Kent
Templar House
Contact point(s): Procurement Team
For the attention of: All contact should be made via the Bravo secure messaging portal
TN23 1PL Ashford
UNITED KINGDOM

Internet address(es):

General address of the contracting authority: http://www.easternandcoastalkent.nhs.uk/contracts/

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

Health
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

NHS Kent patient transport service.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 25: Health and social services
Main site or location of works, place of delivery or of performance: Kent and Medway.
NUTS code UKJ4

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

NHS Kent (representing NHS Eastern and Coastal Kent, NHS West Kent and NHS Medway) (the Commissioner) is inviting tenders for the provision of a patient transport service (PTS) encompassing both standard transport and renal dialysis transport, between a patient’s place of care and residence and all hospitals, clinics and providers of NHS healthcare.
We are seeking to commission a service that:
— Delivers high standards of quality and safety for patients,
— Consistently applies the defined eligibility criteria,
— Demonstrates value for money.
The service comprises 2 lots:
— Lot 1 – patient transport booking service,
— Lot 2 – patient transport journey provision service.
The Commissioner welcomes submissions from organisations interested in individual lots or all lots.
II.1.6)Common procurement vocabulary (CPV)

85143000, 79510000, 60130000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants

Variants will be accepted: yes
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Further information about the procurement is available in the Memorandum of Information (MOI) which sets out the scope and objectives of the procurement together with details of how to submit an EOI and how to complete the pre-qualification questionnaire (PQQ).
Providers wishing to participate in the procurement must submit their EOI and completed PQQ by 12:00 noon on 21.5.2012.
Estimated value excluding VAT:
Range: between 8 000 000 and 10 000 000 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Starting 1.4.2013.

Information about lots

Lot No: 1 Lot title: Patient transport booking service

1)Short description

Booking service to screen patients against eligibility criteria and book eligible patient journeys with the provision service.
2)Common procurement vocabulary (CPV)

85100000, 79510000, 85143000, 60130000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

The Contracting Authority intends to use an eTendering system in this procurement exercise.
Lot No: 2 Lot title: Adult West Kent

1)Short description

Provision of patient transport journeys to and from healthcare appointments.
2)Common procurement vocabulary (CPV)

85100000, 50421100, 33193000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

The Contracting Authority intends to use an eTendering system in this procurement exercise.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

The contracting authority reserves the right to request deposits, guarantees, insurances or other forms of security.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

If a tender is submitted by a consortium (more than 1) of suppliers, and if a contract is subsequently awarded, the consortium shall assume such legal form by incorporation, partnership or otherwise as will enable them to contract as a single legal entity. It will be necessary for the satisfactory performance of a contract that may result from this procurement, for the consortium to state a single address to which the Contracting Authority can refer all matters concerning such a contract.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Please see tendering documentation for details.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: To ensure operation in a fair and controlled manner, the Commissioner will conduct the procurement using a web-based system – sometimes referred to as an eSourcing portal. Registration and use of the eSourcing portal is free of charge and places providers under no obligation to participate. It takes approximately 10 minutes to complete registration. Once registered, providers will be able to view the procurements being conducted, and may use the system to express their interest in any procurement.
Providers who express an interest will be notified automatically of events throughout the procurement process. Providers can use the system to access the pre-qualification documents and other material for procurements in which they have expressed an interest.
The eSourcing portal is a third party service operated by BravoSolution. Providers who encounter problems registering on the eSourcing portal should contact the BravoSolution help desk by e-mail at help@bravosolution.co.uk or by telephone on UK number +44 8000112470. The help desk is available Monday to Friday from 8.00 am to 6.00 pm UK time.

Providers will be able to use the eSourcing portal to download the MOI, to register their interest, to download the PQQ, and to upload their completed PQQ.
How to register.
A provider who wishes to participate in a procurement but who has not already registered with the eSourcing portal, must register as follows:
1. Browse to the eSourcing Portal: https://commercialsolutions.bravosolution.co.uk.

2. Click the link ‘Click here to register’;
3. Accept the terms and conditions by clicking ‘Continue’;
4. Enter the correct business and user details;
5. Note the username chosen and click ‘Save’ when complete.
The provider will shortly receive an e-mail with your unique password (please keep this secure).
Providers who require any further assistance on the eSourcing portal should use the online help, or contact the BravoSolution help desk as above.
To express an interest in this procurement, a provider must:
1. Browse to the eSourcing Portal: https://commercialsolutions.bravosolution.co.uk;

2. Login using their username/password;
3. Click the link ‘Open Access PQQs’ (these are Pre-Qualification Questionnaires open to any registered provider);
4. Click the link for specific procurement PQQ to access the content;
5. Click the button ‘Express Interest’ in the box ‘Actions’ on the left-hand side of the page. This will move the PQQ into the ‘My PQQs’ page;
6. Click on the PQQ code, and access any attachments by clicking the link ‘Settings and Buyer Attachments’ in the box ‘Actions’
7. Choose to ‘Reply’ or ‘Reject’ (please give a reason if rejecting);
8. Optionally use the ‘Messages’ function to communicate with the Commissioner and seek any clarification;
9. Note the deadline for completion, then follow the onscreen instructions to complete the PQQ.
Providers who require any further assistance on the eSourcing portal should use the online help, or contact the BravoSolution help desk as above.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As set out in the pre-qualification questionnaire.
Minimum level(s) of standards possibly required: As set out in the pre-qualification questionnaire.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As set out in the pre-qualification questionnaire.
Minimum level(s) of standards possibly required:
As set out in the pre-qualification questionnaire.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

P2011-001
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

21.5.2012 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The Contracting Authority will conduct this procurement using a web based system sometimes referred to as an eSourcing portal. It is seeking Expressions of Interest to be in the form of a response as set out in the PQQ which can be accessed via the eSourcing portal. The Contracting Authority will use this system to make available to providers all documents used during the procurement, and for all communications with participants in the procurement. Participants will also use this system to make their submissions to the Contracting Authority. As such, all enquiries regarding this OJEU, the PQQ, the tender, and associated documents will be handled via the messaging facility in the eSourcing portal.
Voluntary Notices (e.g. Part B): this is a Category 25 Part B procurement, and therefore this OJEU Notice is voluntary and non-mandatory and, as a result of its publication, The Contracting Authority will not be bound by the full force of Directive 2004/18/EEC and the Public Contracts Regulations 2006. It does acknowledge, however, that it is obliged to publish an Award Notice. Please see the tender documentation for more details of the process that is being followed.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The authority will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into.
The Public Contracts Regulations 2006 (SI 2006 No 5), as amended by the Public Contracts (Amendment) Regulations 2009 and the Public Contracts (Miscellaneous Amendments) Regulations 2011, provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:19.4.2012