NHS Messaging Services Contracts

Surrey and Borders Partnership NHS Foundation Trust on behalf of NHS Commercial Solutions
The Atrium, Curtis Road
For the attention of: Howe Derek
RH4 1XA Dorking
United Kingdom
Telephone: +00 0000000000
E-mail: derek.howe@nhs.net
Fax: +00 0000000000

Internet address(es):

General address of the contracting authority: http://www.commercialsolutions-sec.nhs.uk/

Electronic access to information: https://commercialsolutions.bravosolution.co.uk/web/login.shtml

Electronic submission of tenders and requests to participate: https://commercialsolutions.bravosolution.co.uk/web/login.shtml

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from:The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

Body governed by public law

Health

The contracting authority is purchasing on behalf of other contracting authorities: yes

See Section II.1.2)

Framework agreement for the provision of patient and non-patient messaging services.

Services
Service category No 5: Telecommunications services
Main site or location of works, place of delivery or of performance: The public sector bodies to whom the use of this framework agreement will be open include, in particular, the following in the United Kingdom and their respective statutory successors and organisations created as a result of re-organisations or organisational changes, and any private sector entities having similar procurement needs.

— National Health Service (NHS) bodies in England, including acute Trusts (including those operating community hospitals and the provider functions of the former Primary Care Trusts), Care Trusts, Mental Health Trusts, Ambulance Trusts, any of which may be an NHS Foundation Trust, and Clinical Support Units (CSU’s), Clinical Commissioning Groups (CCG’s), General Practitioners and General Practitioner commissioning consortia, Special Health Authorities and Area Teams. (See http://www.nhs.uk/ServiceDirectories/Pages/NHSTrustListing.aspx);

— Health Boards, NHS Trusts, Community Health Councils and other constituent bodies of the NHS in Wales (http://www.wales.nhs.uk/nhswalesaboutus/structure);

— NHS Scotland and its constituent bodies including: the Scottish Ambulance Service, Special NHS Boards and the other constituent organisations of the Scottish National Health Service (http://www.scot.nhs.uk/organisations/);

— Health and Social Care Trusts, Health Agencies and other constituent bodies of the Health and Social Care Service in Northern Ireland (http://online.hscni.net/);

— Local Authorities, a list of such authorities being available at: http://www.idea.gov.uk/idk/org/la-data.do and

— Social Enterprises and Community Interest Companies (CICs).

NUTS code UK

The notice involves the establishment of a framework agreement

Framework agreement with several operators

Duration of the framework agreement

Duration in years: 4

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 0 and 10 000 000 GBP

Contracts may be directly awarded within lots 1 to 4. In Lot 5, contracts may be awarded only following a further competition.

64210000, 48512000, 64216120, 64212100, 79512000, 64212300

The contract is covered by the Government Procurement Agreement (GPA): yes

This contract is divided into lots: yes
Tenders may be submitted for one or more lots

Variants will be accepted: no

Messaging services to mobile telephones, e.g. Short Message Services (SMS) and Multimedia Messaging Services (MMS).

64200000, 64212100, 64212300

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

Messaging services to computers, e.g. Electronic Mail (email) services.

64216120

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

Automated voice messages to a land-line or mobile telephone, e.g. Interactive Voice Response (IVR).

48512000

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

Use of agent to make calls to land-line or mobile telephones.

79512000

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

This lot will comprise any or all of the services provided within lots 1 to 4 with, potentially, linked services to provide an all-encompassing messaging service.

64200000

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

Joint and several liability.

Information and formalities necessary for evaluating if the requirements are met: Suppliers Instructions: How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once) — Browse to the eSourcing Portal: https://commercialsolutions.bravosolution.co.uk and click the link to register — Accept the terms and conditions and click ‘continue’ — Enter your correct business and user details — Note the username you chose and click ‘Save’ when complete — You will shortly receive an email with your unique password (please keep this secure); 2. Express an Interest in the Tender — Login to the portal with the username/password — Click the ‘PQQs / ITTs Open to All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) — Click on the relevant PQQ/ ITT to access the content — Click the ‘Express Interest’ button at the top of the page — This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) — You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box; 3. Responding to the Tender — Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) — You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification — Note the deadline for completion, then follow the on-screen instructions to complete the PQQ/ ITT — There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help or contact the eTendering help desk.

Information and formalities necessary for evaluating if the requirements are met: Please see the the Invitation to Tender documentation for details.

Information and formalities necessary for evaluating if the requirements are met:
Please see the the Invitation to Tender documentation for details.

Open

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

An electronic auction will be used: no

2020-4086

Time limit for receipt of requests for documents or for accessing documents: 16.9.2016 – 12:00

16.9.2016 – 12:00

English.

in days: 120 (from the date stated for receipt of tender)

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.

Precise information on deadline(s) for lodging appeals: The Contracting Authority will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period provides time for unsuccessful tenderers to challenge the award decision before the contract is entered into. The Public Contracts Regulations 2015 (SI 2015 No 102) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court.

12.8.2016