NHS Professionals Enterprise Software

NHS Professionals Enterprise Software

NHS Professionals require the development, implementation and transition to an IT/software platform to service all business areas including but not limited to booking and placement of shifts, recruitment, complaints, traditional finance, HR and payroll etc.

UK-Watford: IT services: consulting, software development, Internet and support

2012/S 75-123967

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

NHS Professionals Ltd
Edward Hyde Building, 38 Clarendon Road
Contact point(s): As above
For the attention of: Joanne Pearce
WD17 1JW Watford
UNITED KINGDOM
Telephone: +44 1923690566
E-mail: Tenders@nhsprofessionals.nhs.uk

Internet address(es):

General address of the contracting authority: http://nhsprofessionals.nhs.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Other: NHS Professionals Ltd is a company limited by shares which is wholly owned by the Secretary of State for Health
I.3)Main activity

Health
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

NHSP enterprise platform.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Main site or location of works, place of delivery or of performance: United Kingdom.
NUTS code
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

NHS Professionals require the development, implementation and transition to an IT/software platform to service all business areas including but not limited to booking and placement of shifts, recruitment, complaints, traditional finance, HR and payroll etc. However the first phase of the solution will focus on replacing the current application for booking and placement of shifts. The function of the first phase of the NHSP Enterprise Platform is to process shift requests and to place flexible workers into unfilled shifts or long term placements in NHS Trusts. Types of workers sourced and placed include nursing and midwifery, doctors, administration and clerical, support workers and other professional healthcare workers.
These flexible workers will be sourced either directly from workers that are registered with NHS Professionals (known as NHS Professionals Bank), or through workers that are enrolled with external agencies with which either NHS Professionals or an NHS Trust has a relationship. Approximately 2.5 million shifts per year are filled through this process.
The NHSP Enterprise Platform will be developed to manage all clients (Trusts), flexible and agency workers and agencies. It will match staff requests against workers that have the necessary qualifications and that are available to work on the day and time of the shift. It will ensure full compliance against all regulations, it will support the management and administration of all processes involved – including client-side, agency-side and worker-side processes – and it will fulfil a pricing function to support payroll and billing. Finally, it will include a fully featured Learning Management System and will interface to a number of other systems that are currently used to support the NHS Professionals operation. NHS Professionals may require the contractor to provide support and maintenance services for a number of years (up to 5) but it reserves the option at this stage and shall notify its requirements during the procurement. Accordingly, the solution must be capable of being maintained and upgraded by a third party.
II.1.6)Common procurement vocabulary (CPV)

72000000, 72200000, 72300000, 72500000, 72600000, 72800000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

The contract is envisaged to be for the development, implementation and transition to the NHSP Enterprise Platform with the potential for on-going maintenance services. However, NHS Professionals reserves the right to award the maintenance services separately, either, as part of this procurement or under a separate procurement and therefore has reserved the right to divide the contract into lots.
Estimated value excluding VAT:
Range: between 1,00 and 2 000 000,00 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals

This contract is subject to renewal: yes
II.3)Duration of the contract or time limit for completion

Information about lots

Lot No: 1 Lot title: NHSP Enterprise Platform

1)Short description

NHS Professionals require the development, implementation and transition to an IT/software platform to service all business areas including but not limited to booking and placement of shifts, recruitment, complaints, traditional finance, HR and payroll etc. However the first phase of the solution will focus on replacing the current application for booking and placement of shifts. The function of the first phase of the NHSP Enterprise Platform is to process shift requests and to place flexible workers into unfilled shifts or long term placements in NHS Trusts. Types of workers sourced and placed include nursing and midwifery, doctors, administration and clerical, support workers and other professional healthcare workers.
These flexible workers will be sourced either directly from workers that are registered with NHS Professionals (known as NHS Professionals Bank), or through workers that are enrolled with external agencies with which either NHS Professionals or an NHS Trust has a relationship. Approximately 2.5 million shifts per year are filled through this process.
The NHSP Enterprise Platform will be developed to manage all clients (Trusts), flexible and agency workers and agencies. It will match staff requests against workers that have the necessary qualifications and that are available to work on the day and time of the shift. It will ensure full compliance against all regulations, it will support the management and administration of all processes involved – including client-side, agency-side and worker-side processes – and it will fulfil a pricing function to support payroll and billing. Finally, it will include a fully featured Learning Management System and will interface to a number of other systems that are currently used to support the NHS Professionals operation. NHS Professionals may require the contractor to provide support and maintenance services for a number of years (up to 5) but it reserves the option at this stage and shall notify its requirements during the procurement. Accordingly, the solution must be capable of being maintained and upgraded by a third party.
2)Common procurement vocabulary (CPV)

72000000, 72200000, 72300000, 72500000, 72600000, 72800000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots
Lot No: 2 Lot title: Support and Maintenance of the NHSP Enterprise Platform

1)Short description

Associated support and maintenance services.
2)Common procurement vocabulary (CPV)

72000000, 72200000, 72300000, 72500000, 72600000, 72800000

3)Quantity or scope
4)Indication about different date for duration of contract or starting/completion
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

To be advised in the tender documents.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

To be advised in the tender documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

To be advised in the tender documents.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: To be advised in the tender documents and set out in the contract.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: To be advised in the procurement documents.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: To be advised in the procurement documents.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
To be advised in the procurement documents.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

competitive dialogue
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 3: and maximum number 5
Objective criteria for choosing the limited number of candidates: To be advised in the tender documentation.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue

Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated yes
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated below

1. To be advised in the tender documents. Weighting 100

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 21.5.2012
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

8.6.2012
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

25.6.2012
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

NHS Professionals is the leading provider of temporary staffing managed services to the NHS, working with partner NHS Trusts across the United Kingdom. NHS Professionals has a bank of over 40,000 flexible workers made up of nurses, midwives, doctors, therapists, other health professionals and support staff. Requirements for a new solution, currently known as the NHSP Enterprise Platform, have been identified. This solution will become the core business system. The primary module of this solution will be to process shift requests and match and place flexible workers into unfilled shifts, or long term placements, in NHS Trusts as described earlier in the notice. NHS Professionals are seeking a provider who can demonstrate and provide options to deliver an efficient, robust and cost effective solution, which meets each defined requirement. The provider must prove the solution will be desirable and acceptable to our client base and the flexible worker base that will access it on a daily basis. NHS Professionals has specified an indicative financial range for the contract values as it is not possible to quantify such figures at this stage. Likewise, it is difficult to indicate a contractual term as NHS Professionals will be seeking dialogue with suppliers on the proposed implementation and development timescales. As described earlier, maintenance provisions for a period within the region of up to 5 years may be required as an option. NHS Professionals is a limited company and a commercial entity which is voluntarily submitting to the structure of the competitive dialogue process but is only bound by EU law to the extent applicable. The Pre-Qualification Questionnaire and Memorandum of Information are available upon request to the above contact points until 21st May 2012.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

NHS Professionals Ltd
As above

VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:16.4.2012