NHS Shared Business Services Tender for Healthcare Clinical Information Systems

9 Lots. Lot 1 – Core Healthcare Clinical Information Systems including Electronic Patient Record and Patient Administration Systems. Lot 2 – Urgent and Emergency Care systems.

Healthcare Clinical Information Systems (HCIS) 2 (10026)

Contract summary



    • Document management system – 48311100
    • Imaging and archiving system – 48329000
    • Patient-administration system – 48814200

Location of contract

United Kingdom

Value of contract


Procurement reference

SBS 10026

Published date

25 August 2022

Closing date

7 October 2022

Closing time


Contract start date

12 December 2022

Contract end date

11 December 2026

Contract type

Supply contract

Procedure type

Open procedure (above threshold)

Contract is suitable for SMEs?


Contract is suitable for VCSEs?




NHS Shared Business Services act in an Agency capacity for and on behalf of its customers (Approved Organisations) – existing and new. These comprise of NHS and Social Care organisations (whether acting individually, or on behalf of, or together as members of any consortia) along with any other public or private sector bodies which NHS SBS authorises to use the resulting Framework.
NHS Shared Business Services Limited (NHS SBS) intends to put in place a Framework Agreement for the provision of Healthcare Clinical Information System and related Goods and Services for Healthcare to be used by NHS SBS Approved Organisations.
The Procurement of a Framework for Healthcare Clinical Information Systems (HCIS) will assist health and social care providers to collate and manage data that support healthcare staff in the assessment, planning and delivery of better patient care across all healthcare settings. Information systems allow for improvement in the quality of patient records and the efficient handling and processing of that data. Information Systems aim to increase effectiveness and efficiency of clinical data and resource base for service provision, research and development, clinical audit, teaching, and training activity.
Additional benefits of HCIS include improvements in the management and administration of clinical and non-clinical services while improving the reporting mechanism and ability to extract required information from the system in timely and accurate manner- improving data-driven decision making of staff.
The associated Framework and Call-Off contract(s) will allow, within certain defined boundaries, both Supplier and Approved Organisations a bilateral route to market that presents an assured and transparent methodology and structure when entering into contract.
Our Approved Organisation list can be found at:
The Framework will be structured using the following Lots;
Lot 1 – Core Healthcare Clinical Information Systems including Electronic Patient Record (EPR) and Patient Administration Systems (PAS)
Lot 2 – Urgent and Emergency Care systems
Lot 3 – Theatre Systems
Lot 4 – Child Health Systems
Lot 5 – Maternity Systems
Lot 6 – Electronic Prescribing and Medicines Administration (EPMA) Systems
Lot 7 – Integration Platforms
Lot 8 – Shared Care Records
Lot 9 – HCIS Implementation Support Services

We are committed to working with Suppliers who are dedicated to Sustainability and Social Value and there will be a significant weighting on these elements in the tender.

Full procurement information is available at the following link:



How to apply


Follow the instructions given in the description or the more information section.


About the buyer


Contact name

Aidan Woodward


NHS Shared Business Services Limited
Three Cherry Tree Lane
Hemel Hempstead