NHS Wales Eye Care Digitisation Contract

NHS Wales Eye Care Digitisation Contract

The need for a digital record for eye care is well recognized in the UK and internationally as a requirement for modern ophthalmic care.

United Kingdom-Cardiff: Information technology services

2019/S 105-256437

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

NHS Wales Shared Services Partnership
Procurement Department, Cardiff and Vale University Local Health Board, Brecknock House, 8th Floor, University Hospital of Wales, Heath Park,
CF14 4XW
United Kingdom
Telephone: +44 2920746363
E-mail: emma.lane@wales.nhs.uk
NUTS code: UKL

I.2)Information about joint procurement

The contract is awarded by a central purchasing body


The procurement documents are available for unrestricted and full direct access, free of charge, at: www.etenderwales.bravosolution.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: www.etenderwales.bravosolution.co.uk

I.4)Type of the contracting authority

Body governed by public law

I.5)Main activity


Section II: Object

II.1)Scope of the procurement


Eye-Care Digitisation for NHS Wales

Reference number: CAV-OJEU-PROJECT40225

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The NHS Wales Shared Services Partnership, hosted by Velindre NHS Trust are acting on behalf of Cardiff and Vale University Local Health Board who are seeking to establish a contract for Eye-Care Digitisation for NHS Wales.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKL

II.2.4)Description of the procurement:

The need for a digital record for eye care is well recognized in the UK and internationally as a requirement for modern ophthalmic care. Hospital based ophthalmology is second only to radiology in its use of images to manage patient care and it is the second highest volume outpatient service. Eye care digitisation supports NHS Wales’s strategic direction of providing appropriate care closer to home, supporting people to maintain their independence by reducing sight loss and the burden of blindness as well as meeting the quadruple aim. The Welsh Government’s Together for Health: eye health care delivery plan for Wales 2013-2020 has as one its ten priorities, the digitisation of eye care, both referral and Electronic Patient Record (EPR), as a key enabler for the improved performance and delivery on the planned care pathways for eye care.

The lack of an EPR is impeding achievement of capacity and demand balance for eye care, compromising patient safety and missing opportunities to deliver cost savings by skill mix. Without EPR functionality, the health board eye care plans will not be deliverable, and patients will not receive timely, prudent care. A vital part of the eye health care plan is the digitisation of eye services. This is an essential enabler to improving integration, and accessing and sharing information. An EPR is required to allow the hospital clinicians and community optometrists to electronically record and access information relating to patients in order to speed up and improve treatment. A key element of this will be to enable the transfer of treatment from hospital settings (currently unable to meet demand) to community settings where clinically appropriate. This can only be achieved effectively through an electronic system. Paper-based systems impede the service redesign needed to manage the patient safely and efficiently.

Referral from optometry practices to hospital eye services is essential to connect the whole system and provide the ability for safe, timely referrals between optometrists in the community and hospital eye services, reducing the need for some patients to be referred at all. The introduction of the EPR will enable the expansion of ‘shared care’, where the NHS and community optometry practices will share a patient record system, to avoid delay and duplication. Information on the treatment of the patient will be available to all appropriate staff, wrapping care around the patient and avoiding duplication of diagnostic tests. It will provide secure access for optometry practices into the NHS Wales network, utilising commercial access software. The model developed will allow optometrists to enter patient data for those receiving ‘shared care’ directly into the EPR as the prime source of data collection, which can then also be viewed by the hospital eye service and vice versa. This digital model also supports the national guidance on Ophthalmic Diagnosis and Treatment Centre (ODTC), providing comprehensive diagnosis and management based on multidisciplinary working. It will also support the development and rollout of regional working to make the whole system more resilient.

NHS Wales are looking to work with a partner with a proven track record of supporting integrated health organisations successfully delivering sustained transformational improvement in this domain, with the demonstrable experience to ensure a first class healthcare solution is delivered. To this end, NHS Wales will be offering a supplier day on the 5th June which has been advertised in the Pior Information Notice (PIN) earlier this month. Should you wish to attend, you will need to email emma.lane@wales.nhs.uk with your attendee contact details.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 7
This contract is subject to renewal: yes
Description of renewals:

With option to extend for a further 3-month period at the health board’s sole discretion in monthly intervals.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2019/S 091-219128

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 01/07/2019
Local time: 14:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 01/07/2019
Local time: 14:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

Please note additional information on this procurement:

1) The Contracting Authority reserves the right to award the contract in whole, in part or annul the tendering process and not award any contract;

2) Bidders should note that they will be required to enter into terms and conditions of contract as set out in the ITT and that save for matters of clarification or consistency the Contracting Authority will not negotiate the terms;

3) The Contracting Authority will not accept completed ITT’s after the stated closing date;

4) All documents to be priced (where applicable) in sterling and all payments made in sterling;

5) All tender costs and liabilities incurred by bidders shall be the sole responsibility of the bidders;

6) Prospective suppliers should note that NHS Shared Services Partnership — Procurement Services is acting on behalf of Cardiff and Vale University Local Health Board;

7) Bidders wishing to participate should visit the Bravo e-tenderwales portal and access itt_74940

Note: the authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=92677

(WA Ref:92677).

VI.4)Procedures for review

VI.4.1)Review body

NHS Wales Shared Services Partnership
United Kingdom
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

NHS Wales Shared Services Partnership on behalf of Cardiff and Vale University Local Health Board will allow a minimum 10 calendar day standstill period between notifying the award decision and awarding the contract.

Unsuccessful tenderers and applicants are entitled to receive reasons for the decision, including the characteristics and relative advantages of the winning bid and the reasons why the tenderer/applicant was unsuccessful. Should additional information be required it should be requested of the addressee in Section I.1. Aggrieved parties who have been harmed or are at risk of harm by breach of the procurement rules have the right to take action in the High Court (England and Wales). Any such action is subject to strict time limits in accordance with the Public Contracts (Amendments) Regulations 2015.

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: