Norfolk Educational Services – Managed Print Services

Norfolk Educational Services – Managed Print Services

Norfolk Educational Services (NES) is looking to appoint a supplier of Managed Print Services to implement a single integrated approach to the management of its Print Services which must: Support the NES ICT Strategy. Integrate with the current geographically dispersed multi-site ICT environment. Meet business requirements for the next 5 years.

UK-Norwich: Technical computer support services

2013/S 087-148463

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Norfolk Educational Services
Norwich City College of Further and Higher Education, Ipswich Road
Contact point(s): Procurement Team
For the attention of: Mike Welch, Allison Parkinson
NR2 2LJ Norwich
UNITED KINGDOM
Telephone: +44 1603773144
E-mail: procurement@ccn.ac.uk
Fax: +44 1603773082

Internet address(es):

General address of the contracting authority: http://www.tengroup.org.uk/

Address of the buyer profile: https://in-tendorganiser.co.uk/fe/aspx/ITLogin.aspx

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Other: Public sector supplier of shared services to TEN Group educational members
I.3)Main activity

Education
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

City College Norwich, Norfolk Academies, City Academy Norwich, Norfolk University Technical College, Fakenham High School and College

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Norfolk Educational Services – Managed Print Services
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 7: Computer and related services
NUTS code UKH13

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

Norfolk Educational Services (NES) is looking to appoint a supplier of Managed Print Services to implement a single integrated approach to the management of its Print Services which must:
– Support the NES ICT Strategy
– Integrate with the current geographically dispersed multi-site ICT environment
– Meet business requirements for the next 5 years
– Provide the necessary flexibility and scalability to extend the services to other partner organisations should this be required in the future
– Demonstrate cost savings to NES
– Achieve a consolidated single service where all supplied devices have a co-terminus contract end
The NES Print Services estate consists of a range of legacy equipment, from several vendors, with a variety of leasing terms. NES intends that the successful provider would work with it to determine the most appropriate approach to managing and replacing this estate. NES estate produces annual print volumes of approximately 9m pages from a range of devices including around 150 printers and 65 MFDs. These devices are spread across a number of locations in Norwich and Norfolk, and it should be noted that additional locations will be added throughout the term of the contract.
Service elements include but are not limited to:
– All network connected print devices across all sites
– Provision of next business day or better on-site maintenance and telephone/online support
– Print audit, print management
– A range of medium and high volume devices supporting mono and colour capable – print/copy, fax, e-mail and scan for students and staff
– Supply and management of consumable stock
– Options for Network integrated and ID card authentication with quota management/billing
The Contract Term: 5 years
II.1.6)Common procurement vocabulary (CPV)

72611000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Details of the scope of the project are already highlighted in Section II.1.5 above. An estimate is given below relating to the project terms of its potential value in GBP. This is an estimate only and the actual contract value over the life of the contract may be more or less than this estimate depending on the tenders received and the options exercised.
Estimated value excluding VAT: 350 000 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Details to be provided in the Invitation to Tender
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Details to be provided in the Invitation to Tender
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Prior to the award of any contract, the contracting authority reserves the right to require groupings of entities to adopt a particular form or to require one party to do so.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Details to be provided in the Invitation to Tender.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: In accordance with Article 45 and 46 of Directive 2004/18/EC and Regulation 23 of the Public Contracts Regulations 2006, as set out in the Pre-Qualification Questionnaire available from the address in Section I.1 and other tender documents.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: In accordance with Article 47 of Directive 2004/18/EC and Regulation 24 of the Public Contracts Regulations 2006, as set out in the Pre-Qualification Questionnaire available from the address specified in Section I.1.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
In accordance with Article 48 of Directive 2004/18/EC and Regulation 25 of the Public Contracts Regulations 2006, as set out in the Pre-Qualification Questionnaire.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 5
Objective criteria for choosing the limited number of candidates: The highest scoring 5 candidates that also pass the mandatory pass/fail questions in the Selection Questionnaire will be invited to tender. In the event of a tie, where 2 or more bidders are ranked 5th, then all will be invited to tender.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

NES ICT2000
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

3.6.2013 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

25.6.2013
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

PQQs and ITTs will be issued and should be returned via the “In-tend” electronic tendering system. Suppliers must register with In-tend in order to access the system and documentation. Please follow the link: https://in-tendhost.co.uk/fe/aspx/Home in order to do so.

Tenders and all supporting documentation must be in English or a full translation provided at no cost to the contracting authority. Tenderers should note that any contract awarded will be subject to English law and the jurisdiction of the English courts. All bid prices must be in sterling.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

Norfolk Educational Services – Procurement Team
Norwich City College of Further and Higher Education, Ipswich Road
NR2 2LJ Norwich
UNITED KINGDOM
E-mail: procurement@ccn.ac.uk
Telephone: +44 1603773380
Internet address: http://www.tengroup.org.uk/
Fax: +44 1603773082

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The NES will allow a standstill period at the point the decision regarding the award of the contract is communicated to tenderers. The standstill period shall be in accordance with Regulation 32A of the Public Contracts Regulations 2006 (as amended)
VI.4.3)Service from which information about the lodging of appeals may be obtained

None
UNITED KINGDOM

VI.5)Date of dispatch of this notice:2.5.2013