North Wales Domiciliary Care Agreement 2019 – Domiciliary Care for Adults
1) Good quality domiciliary care services that deliver ‘what matters’ (as defined by stakeholders to mean flexible, relationship centred and outcome focused support.
United Kingdom-Ruthin: Health and social work services
2019/S 035-079658
Social and other specific services – public contracts
Contract notice
Services
Directive 2014/24/EU
Section I: Contracting authority
I.1)Name and addresses
North Wales Social Care & Wellbeing Services Improvement Collaborative
Wynnstay Road
Ruthin
LL15 1YN
United Kingdom
Contact person: John L Williams
Telephone: +44 1824702432
E-mail: john.l.williams@denbighshire.gov.uk
NUTS code: UKL13
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0280
I.1)Name and addresses
Bodlondeb, Bangor Road
Conwy
LL32 8DU
United Kingdom
Telephone: +44 1492574000
E-mail: procurement@conwy.gov.uk
NUTS code: UKL13
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0389
I.1)Name and addresses
County Hall, Mold
Flintshire
CH7 6NA
United Kingdom
Telephone: +44 1352701814
E-mail: procurement@denbighshire.gov.uk
NUTS code: UKL23
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0419
I.1)Name and addresses
Uned Caffael / Procurement Unit, Swyddfeydd y Cyngor, Stryd y Jel / Council Offices, Shirehall Street
Caernarfon
LL55 1SH
United Kingdom
Telephone: +44 1286679787
E-mail: caffael@gwynedd.llyw.cymru
NUTS code: UKL12
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0361
I.1)Name and addresses
Commissioning Procurement and Contract Management Unit, Lampbit Street
Wrexham
LL11 1AR
United Kingdom
Telephone: +44 1978292798
E-mail: procurement@wrexham.gov.uk
NUTS code: UKL23
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0264
I.1)Name and addresses
Isle of Anglesey County Council, Council Offices, Llangefni
Anglesey.
LL77 7TW
United Kingdom
Telephone: +44 1248750057
E-mail: procurement@anglesey.gov.uk
NUTS code: UKL11
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0369
I.1)Name and addresses
Ysbyty Gwynedd, Penrhosgarnedd
Bangor
LL57 1PW
United Kingdom
E-mail: info.bcu@wales.nhs.uk
NUTS code: UKL12
Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=
I.2)Information about joint procurement
I.3)Communication
I.4)Type of the contracting authority
I.5)Main activity
Section II: Object
II.1.1)Title:
Re-opening of North Wales Domiciliary Care Agreement Phase 1 Standard Domiciliary Care for Adults
II.1.2)Main CPV code
II.1.3)Type of contract
II.1.4)Short description:
It is anticipated that this tender will be issued on Monday 4th March. This procurement project is the culmination of a commissioning process seeking to achieve the following benefits:
1) Good quality domiciliary care services that deliver ‘what matters’ (as defined by stakeholders to mean flexible, relationship centred and outcome focused support;
2) Affordable (whole life / best value) services;
3) A sustainable and diverse market (meeting Welsh language needs and providing appropriate ‘specialist’ care & support e.g. enhanced workforce standards for supporting people with complex behaviour, acquired brain or spinal injury etc.);
4) Standardised procurement processes, provider terms and conditions across the region – where possible and beneficial;
5) Standardised care pathways / internal process (assessment, reablement, brokerage, invoicing & payments) across North Wales – where possible and beneficial and where this can make efficiencies or deliver benefits across the ‘whole system’.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.1)Title:
Isle of Anglesey
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
II.2.4)Description of the procurement:
This project is being undertaken by Denbighshire County Council on behalf of the seven (7) Health and Social Care commissioning authorities of the North Wales region: Isle of Anglesey County Council; Gwynedd County Council; Conwy County Borough Council; Denbighshire County Council; Flintshire County Council; Wrexham County Borough Council and Betsi Cadwaladr University Health Board.
This project will evaluate the quality of registered domiciliary support providers (or companies that have submitted an application for registration with CIW) using MEAT criteria (most economically advantageous tender – in terms of price, quality and social value). Providers are required to stipulate the geographical lot/s they are bidding for. Successful bidders will be awarded an agreement to provide Domiciliary support services within those specified counties within North Wales.Commissioners will be able to call-off against the list of providers using a range of allocation procedures to be defined within the tender documents.
This re-opening of Phase 1 enables:
(i) Existing appointed providers to bid for additional Lots;
(ii) New providers to seek approval to participate in the Agreement.
II.2.13)Information about European Union funds
II.2.1)Title:
Gwynedd
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
II.2.4)Description of the procurement:
This project is being undertaken by Denbighshire County Council on behalf of the seven (7) Health and Social Care commissioning authorities of the North Wales region: Isle of Anglesey County Council; Gwynedd County Council; Conwy County Borough Council; Denbighshire County Council; Flintshire County Council; Wrexham County Borough Council and Betsi Cadwaladr University Health Board.
This project will evaluate the quality of registered domiciliary support providers (or companies that have submitted an application for registration with CIW) using MEAT criteria (most economically advantageous tender – in terms of price, quality and social value). Providers are required to stipulate the geographical lot/s they are bidding for. Successful bidders will be awarded an agreement to provide Domiciliary support services within those specified counties within North Wales. Commissioners will be able to call-off against the list of providers using a range of allocation procedures to be defined within the tender documents.
This re-opening of Phase 1 enables:
(i) Existing appointed providers to bid for additional Lots;
(ii) New providers to seek approval to participate in the Agreement.
II.2.13)Information about European Union funds
II.2.1)Title:
Wrexham
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
II.2.4)Description of the procurement:
This project is being undertaken by Denbighshire County Council on behalf of the seven (7) Health and Social Care commissioning authorities of the North Wales region: Isle of Anglesey County Council; Gwynedd County Council; Conwy County Borough Council; Denbighshire County Council; Flintshire County Council; Wrexham County Borough Council and Betsi Cadwaladr University Health Board.
This project will evaluate the quality of registered domiciliary support providers (or companies that have submitted an application for registration with CIW) using MEAT criteria (most economically advantageous tender – in terms of price, quality and social value). Providers are required to stipulate the geographical lot/s they are bidding for. Successful bidders will be awarded an agreement to provide Domiciliary support services within those specified counties within North Wales. Commissioners will be able to call-off against the list of providers using a range of allocation procedures to be defined within the tender documents.
This re-opening of Phase 1 enables:
(i) Existing appointed providers to bid for additional Lots;
(ii) New providers to seek approval to participate in the Agreement.
II.2.13)Information about European Union funds
II.2.1)Title:
Denbighshire
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
II.2.4)Description of the procurement:
This project is being undertaken by Denbighshire County Council on behalf of the seven (7) Health and Social Care commissioning authorities of the North Wales region: Isle of Anglesey County Council; Gwynedd County Council; Conwy County Borough Council; Denbighshire County Council; Flintshire County Council; Wrexham County Borough Council and Betsi Cadwaladr University Health Board.
This project will evaluate the quality of registered domiciliary support providers (or companies that have submitted an application for registration with CIW) using MEAT criteria (most economically advantageous tender – in terms of price, quality and social value). Providers are required to stipulate the geographical lot/s they are bidding for. Successful bidders will be awarded an agreement to provide Domiciliary support services within those specified counties within North Wales. Commissioners will be able to call-off against the list of providers using a range of allocation procedures to be defined within the tender documents.
This re-opening of Phase 1 enables:
(i) Existing appointed providers to bid for additional Lots;
(ii) New providers to seek approval to participate in the Agreement.
II.2.13)Information about European Union funds
II.2.1)Title:
Conwy
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
II.2.4)Description of the procurement:
This project is being undertaken by Denbighshire County Council on behalf of the seven (7) Health and Social Care commissioning authorities of the North Wales region: Isle of Anglesey County Council; Gwynedd County Council; Conwy County Borough Council; Denbighshire County Council; Flintshire County Council; Wrexham County Borough Council and Betsi Cadwaladr University Health Board.
This project will evaluate the quality of registered domiciliary support providers (or companies that have submitted an application for registration with CIW) using MEAT criteria (most economically advantageous tender – in terms of price, quality and social value). Providers are required to stipulate the geographical lot/s they are bidding for. Successful bidders will be awarded an agreement to provide Domiciliary support services within those specified counties within North Wales. Commissioners will be able to call-off against the list of providers using a range of allocation procedures to be defined within the tender documents.
This re-opening of Phase 1 enables:
(i) Existing appointed providers to bid for additional Lots;
(ii) New providers to seek approval to participate in the Agreement.
II.2.13)Information about European Union funds
II.2.1)Title:
Flintshire
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
II.2.4)Description of the procurement:
This project is being undertaken by Denbighshire Council on behalf of the seven (7) Health and Social Care commissioning authorities of the North Wales region: Isle of Anglesey County Council; Gwynedd County Council; Conwy County Borough Council; Denbighshire County Council; Flintshire County Council; Wrexham County Borough Council and Betsi Cadwaladr University Health Board.
This project will evaluate the quality of registered domiciliary support providers (or companies that have submitted an application for registration with CIW)– in terms of quality and social value. Providers are required to stipulate the geographical lot/s they are bidding for. Successful bidders will be awarded an agreement to provide Domiciliary support services within those specified counties within North Wales. Commissioners will be able to call-off against the list of providers using a range of allocation procedures to be defined within the tender documents.
For this lot only, the project will evaluate the quality of registered domiciliary care providers (or companies that have submitted an application for registration) using criteria in terms of quality and social value.
Flintshire proposes to set fees for all Providers, based on the proposed rates for 2019/2020:
60 minutes – 17.35 GBP
45 minutes – 13.02 GBP
30 minutes – 11.52 GBP
Flintshire intends to pilot a more outcome focussed Commissioning & Care Planning model.
This re-opening of Phase 1 enables:
(i) Existing appointed providers to bid for additional Lots;
(ii) New providers to seek approval to participate in the Agreement.
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
III.1.4)Objective rules and criteria for participation
Providers MUST be registered with Care Inspectorate Wales (CIW) for the provision of Domiciliary Support Services in North Wales in order to be considered on this occasion.
Bids will be considered from Providers that can provide evidence that they have submitted an application for registration with CIW; however call-offs will not be made until registration has been confirmed.
III.2.2)Contract performance conditions:
Cost and Quality. Providers will be subject to on-going performance review during the period of the agreement.
Section IV: Procedure
IV.1.1)Form of procedure
IV.1.3)Information about framework agreement
This agreement was established for a period of 4 years (Commencing 1st April 2018) with the option to extend for a further 3 years. This agreement is being conducted in accordance with regulations 74-76 of the Public Contract Regulations 2015. The services provided under this agreement are listed under Schedule 3 of the Public Contract Regulations 2015.
IV.2.1)Previous publication concerning this procedure
IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest
IV.2.4)Languages in which tenders or requests to participate may be submitted:
Section VI: Complementary information
VI.3)Additional information:
Provider information Event:
Providers are invited to a ‘Meet the Buyer’ event which will be supported by Business Wales.
The ‘Meet the Buyer’ event will be held on Wednesday 27.2.2019 from 13:00 to 16:30 (registration from 12:30pm) at Optic Glyndwr, St Asaph Business Park, St Asaph, Denbighshire, LL17 0JB
Attendance at the Meet the Buyer event will be limited to one representative per provider / organisation. Please register interest in attending the event by emailing john.l.williams@denbighshire.gov.uk by 5:00pm on Monday, 25.2.2019.
Description of service provision:
The Services applicable under this Agreement shall be provided to adults, subject to the Service Provider’s appointment under this Agreement for the Lot(s) as set out above and is the re-opening of Phase 1 of a planned four phase programme of commissioning.
This re-opening of Phase 1 enables:
(i) Existing appointed providers to bid for additional Lots;
(ii) New providers to seek approval to participate in the Agreement.
For the purposes of this project, ‘standard domiciliary care’ means person centred, outcome based care and support with or without housing related support provided to Person(s) living in their own home in the community (including personal care) traditionally known as ‘homecare’ or ‘home support’, to achieve their wellbeing outcomes. This may also include the provision of domiciliary care in an extra care setting.
The planned future phases are as follows:
Phase 2: Supported living (Providers that only deliver Supported Living and not standard domiciliary care are requested to apply to the Supported Living phase).
Phase 3: Standard domiciliary care for children and families
Phase 4: Enhanced domiciliary care
Domiciliary support should aim to enable people with high support needs to maximise and maintain their wellbeing and have an improved quality of life. Commissioning for outcomes means a focus on long-term changes, rather than short term inputs / outputs.
Services should operate on the basis of achieving three overarching service outcomes:
1) People have a positive experience of care and support:
2) The quality of life for people with high support needs is enhanced;
3) Following a health or wellbeing crisis, services work together to ensure that people are supported as effectively as possible.
In achieving these outcomes, services should have regard to: “Measuring Wellbeing Outcomes in Social Services: National Outcomes Framework for people who need care and support and Carers who need support” – http://gov.wales/docs/dhss/publications/160610frameworken.pdf
Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:
The Service Providers shall meet the obligations of the Government of Wales Act 2010 with regards to sustainable development.
The Service Providers will be expected to work with the Commissioner(s) to maximise the community benefits delivered through the Agreement.
The Service Providers shall maximise community benefits through the lifetime of the Agreement in relation to generating employment opportunities in the local area and introducing innovative approaches such as offering apprenticeship placements as an example.
(WA Ref:87744)
The buyer considers that this contract is suitable for consortia.
VI.4.1)Review body
Strand
London
WC2A 2LL
United Kingdom
VI.5)Date of dispatch of this notice: