North Wales Domiciliary Care Agreement 2019 - Domiciliary Care for Adults

North Wales Domiciliary Care Agreement 2019 – Domiciliary Care for Adults

1) Good quality domiciliary care services that deliver ‘what matters’ (as defined by stakeholders to mean flexible, relationship centred and outcome focused support.

United Kingdom-Ruthin: Health and social work services

2019/S 035-079658

Social and other specific services – public contracts

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Denbighshire County Council
North Wales Social Care & Wellbeing Services Improvement Collaborative
Wynnstay Road
Ruthin
LL15 1YN
United Kingdom
Contact person: John L Williams
Telephone: +44 1824702432
E-mail: john.l.williams@denbighshire.gov.uk
NUTS code: UKL13

Internet address(es):Main address: www.denbighshire.gov.uk

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0280

I.1)Name and addresses

Conwy County Borough Council
Bodlondeb, Bangor Road
Conwy
LL32 8DU
United Kingdom
Telephone: +44 1492574000
E-mail: procurement@conwy.gov.uk
NUTS code: UKL13

Internet address(es):Main address: http://www.conwy.gov.uk

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0389

I.1)Name and addresses

Flintshire County Council
County Hall, Mold
Flintshire
CH7 6NA
United Kingdom
Telephone: +44 1352701814
E-mail: procurement@denbighshire.gov.uk
NUTS code: UKL23

Internet address(es):Main address: www.flintshire.gov.uk

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0419

I.1)Name and addresses

Cyngor Gwynedd Council
Uned Caffael / Procurement Unit, Swyddfeydd y Cyngor, Stryd y Jel / Council Offices, Shirehall Street
Caernarfon
LL55 1SH
United Kingdom
Telephone: +44 1286679787
E-mail: caffael@gwynedd.llyw.cymru
NUTS code: UKL12

Internet address(es):Main address: www.gwynedd.llyw.cymru

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0361

I.1)Name and addresses

Wrexham County Borough Council
Commissioning Procurement and Contract Management Unit, Lampbit Street
Wrexham
LL11 1AR
United Kingdom
Telephone: +44 1978292798
E-mail: procurement@wrexham.gov.uk
NUTS code: UKL23

Internet address(es):Main address: http://www.wrexham.gov.uk/

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0264

I.1)Name and addresses

Isle of Anglesey County Council
Isle of Anglesey County Council, Council Offices, Llangefni
Anglesey.
LL77 7TW
United Kingdom
Telephone: +44 1248750057
E-mail: procurement@anglesey.gov.uk
NUTS code: UKL11

Internet address(es):Main address: www.anglesey.gov.uk

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0369

I.1)Name and addresses

Betsi Cadwaladr University Health Board (BCUHB)
Ysbyty Gwynedd, Penrhosgarnedd
Bangor
LL57 1PW
United Kingdom
E-mail: info.bcu@wales.nhs.uk
NUTS code: UKL12

Internet address(es):Main address: https://www.wales.nhs.uk

Address of the buyer profile: https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=

I.2)Information about joint procurement

The contract involves joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://supplierlive.proactisp2p.com/Account/Login

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: https://supplierlive.proactisp2p.com/Account/Login

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Re-opening of North Wales Domiciliary Care Agreement Phase 1 Standard Domiciliary Care for Adults

II.1.2)Main CPV code

85000000

II.1.3)Type of contract

Services

II.1.4)Short description:

It is anticipated that this tender will be issued on Monday 4th March. This procurement project is the culmination of a commissioning process seeking to achieve the following benefits:

1) Good quality domiciliary care services that deliver ‘what matters’ (as defined by stakeholders to mean flexible, relationship centred and outcome focused support;

2) Affordable (whole life / best value) services;

3) A sustainable and diverse market (meeting Welsh language needs and providing appropriate ‘specialist’ care & support e.g. enhanced workforce standards for supporting people with complex behaviour, acquired brain or spinal injury etc.);

4) Standardised procurement processes, provider terms and conditions across the region – where possible and beneficial;

5) Standardised care pathways / internal process (assessment, reablement, brokerage, invoicing & payments) across North Wales – where possible and beneficial and where this can make efficiencies or deliver benefits across the ‘whole system’.

II.1.5)Estimated total value

Value excluding VAT: 30 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes

II.2)Description

II.2.1)Title:

Isle of Anglesey

Lot No: 1

II.2.2)Additional CPV code(s)

85000000

II.2.3)Place of performance

NUTS code: UKL11

II.2.4)Description of the procurement:

This project is being undertaken by Denbighshire County Council on behalf of the seven (7) Health and Social Care commissioning authorities of the North Wales region: Isle of Anglesey County Council; Gwynedd County Council; Conwy County Borough Council; Denbighshire County Council; Flintshire County Council; Wrexham County Borough Council and Betsi Cadwaladr University Health Board.

This project will evaluate the quality of registered domiciliary support providers (or companies that have submitted an application for registration with CIW) using MEAT criteria (most economically advantageous tender – in terms of price, quality and social value). Providers are required to stipulate the geographical lot/s they are bidding for. Successful bidders will be awarded an agreement to provide Domiciliary support services within those specified counties within North Wales.Commissioners will be able to call-off against the list of providers using a range of allocation procedures to be defined within the tender documents.

This re-opening of Phase 1 enables:

(i) Existing appointed providers to bid for additional Lots;

(ii) New providers to seek approval to participate in the Agreement.

II.2.6)Estimated value

II.2.7)Duration of the contract or the framework agreement

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

II.2)Description

II.2.1)Title:

Gwynedd

Lot No: 2

II.2.2)Additional CPV code(s)

85000000

II.2.3)Place of performance

NUTS code: UKL11

NUTS code: UKL12

II.2.4)Description of the procurement:

This project will evaluate the quality of registered domiciliary support providers (or companies that have submitted an application for registration with CIW) using MEAT criteria (most economically advantageous tender – in terms of price, quality and social value). Providers are required to stipulate the geographical lot/s they are bidding for. Successful bidders will be awarded an agreement to provide Domiciliary support services within those specified counties within North Wales. Commissioners will be able to call-off against the list of providers using a range of allocation procedures to be defined within the tender documents.

This re-opening of Phase 1 enables:

(i) Existing appointed providers to bid for additional Lots;

(ii) New providers to seek approval to participate in the Agreement.

II.2.6)Estimated value

II.2.7)Duration of the contract or the framework agreement

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

II.2)Description

II.2.1)Title:

Wrexham

Lot No: 6

II.2.2)Additional CPV code(s)

85000000

II.2.3)Place of performance

NUTS code: UKL23

II.2.4)Description of the procurement:

This project will evaluate the quality of registered domiciliary support providers (or companies that have submitted an application for registration with CIW) using MEAT criteria (most economically advantageous tender – in terms of price, quality and social value). Providers are required to stipulate the geographical lot/s they are bidding for. Successful bidders will be awarded an agreement to provide Domiciliary support services within those specified counties within North Wales. Commissioners will be able to call-off against the list of providers using a range of allocation procedures to be defined within the tender documents.

This re-opening of Phase 1 enables:

(i) Existing appointed providers to bid for additional Lots;

(ii) New providers to seek approval to participate in the Agreement.

II.2.6)Estimated value

II.2.7)Duration of the contract or the framework agreement

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

II.2)Description

II.2.1)Title:

Denbighshire

Lot No: 4

II.2.2)Additional CPV code(s)

85000000

II.2.3)Place of performance

NUTS code: UKL13

II.2.4)Description of the procurement:

This project will evaluate the quality of registered domiciliary support providers (or companies that have submitted an application for registration with CIW) using MEAT criteria (most economically advantageous tender – in terms of price, quality and social value). Providers are required to stipulate the geographical lot/s they are bidding for. Successful bidders will be awarded an agreement to provide Domiciliary support services within those specified counties within North Wales. Commissioners will be able to call-off against the list of providers using a range of allocation procedures to be defined within the tender documents.

This re-opening of Phase 1 enables:

(i) Existing appointed providers to bid for additional Lots;

(ii) New providers to seek approval to participate in the Agreement.

II.2.6)Estimated value

II.2.7)Duration of the contract or the framework agreement

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

II.2)Description

II.2.1)Title:

Conwy

Lot No: 3

II.2.2)Additional CPV code(s)

85000000

II.2.3)Place of performance

NUTS code: UKL13

II.2.4)Description of the procurement:

This project will evaluate the quality of registered domiciliary support providers (or companies that have submitted an application for registration with CIW) using MEAT criteria (most economically advantageous tender – in terms of price, quality and social value). Providers are required to stipulate the geographical lot/s they are bidding for. Successful bidders will be awarded an agreement to provide Domiciliary support services within those specified counties within North Wales. Commissioners will be able to call-off against the list of providers using a range of allocation procedures to be defined within the tender documents.

This re-opening of Phase 1 enables:

(i) Existing appointed providers to bid for additional Lots;

(ii) New providers to seek approval to participate in the Agreement.

II.2.6)Estimated value

II.2.7)Duration of the contract or the framework agreement

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

II.2)Description

II.2.1)Title:

Flintshire

Lot No: 5

II.2.2)Additional CPV code(s)

85000000

II.2.3)Place of performance

NUTS code: UKL23

II.2.4)Description of the procurement:

This project is being undertaken by Denbighshire Council on behalf of the seven (7) Health and Social Care commissioning authorities of the North Wales region: Isle of Anglesey County Council; Gwynedd County Council; Conwy County Borough Council; Denbighshire County Council; Flintshire County Council; Wrexham County Borough Council and Betsi Cadwaladr University Health Board.

This project will evaluate the quality of registered domiciliary support providers (or companies that have submitted an application for registration with CIW)– in terms of quality and social value. Providers are required to stipulate the geographical lot/s they are bidding for. Successful bidders will be awarded an agreement to provide Domiciliary support services within those specified counties within North Wales. Commissioners will be able to call-off against the list of providers using a range of allocation procedures to be defined within the tender documents.

For this lot only, the project will evaluate the quality of registered domiciliary care providers (or companies that have submitted an application for registration) using criteria in terms of quality and social value.

Flintshire proposes to set fees for all Providers, based on the proposed rates for 2019/2020:

60 minutes – 17.35 GBP

45 minutes – 13.02 GBP

30 minutes – 11.52 GBP

Flintshire intends to pilot a more outcome focussed Commissioning & Care Planning model.

This re-opening of Phase 1 enables:

(i) Existing appointed providers to bid for additional Lots;

(ii) New providers to seek approval to participate in the Agreement.

II.2.6)Estimated value

II.2.7)Duration of the contract or the framework agreement

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.4)Objective rules and criteria for participation

List and brief description of rules and criteria:

Providers MUST be registered with Care Inspectorate Wales (CIW) for the provision of Domiciliary Support Services in North Wales in order to be considered on this occasion.

Bids will be considered from Providers that can provide evidence that they have submitted an application for registration with CIW; however call-offs will not be made until registration has been confirmed.

III.1.5)Information about reserved contracts

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

Cost and Quality. Providers will be subject to on-going performance review during the period of the agreement.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Form of procedure

Open procedure

IV.1.3)Information about framework agreement

The procurement involves the establishment of a framework agreement

In the case of framework agreements, provide justification for any duration exceeding 4 years:

This agreement was established for a period of 4 years (Commencing 1st April 2018) with the option to extend for a further 3 years. This agreement is being conducted in accordance with regulations 74-76 of the Public Contract Regulations 2015. The services provided under this agreement are listed under Schedule 3 of the Public Contract Regulations 2015.

IV.1.10)Identification of the national rules applicable to the procedure:

IV.1.11)Main features of the award procedure:

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2017/S 188-385681

IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest

Date: 15/04/2019

Local time: 12:00

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English, Welsh

Section VI: Complementary information

VI.2)Information about electronic workflows

VI.3)Additional information:

Provider information Event:

Providers are invited to a ‘Meet the Buyer’ event which will be supported by Business Wales.

The ‘Meet the Buyer’ event will be held on Wednesday 27.2.2019 from 13:00 to 16:30 (registration from 12:30pm) at Optic Glyndwr, St Asaph Business Park, St Asaph, Denbighshire, LL17 0JB

Attendance at the Meet the Buyer event will be limited to one representative per provider / organisation. Please register interest in attending the event by emailing john.l.williams@denbighshire.gov.uk by 5:00pm on Monday, 25.2.2019.

Description of service provision:

The Services applicable under this Agreement shall be provided to adults, subject to the Service Provider’s appointment under this Agreement for the Lot(s) as set out above and is the re-opening of Phase 1 of a planned four phase programme of commissioning.

This re-opening of Phase 1 enables:

(i) Existing appointed providers to bid for additional Lots;

(ii) New providers to seek approval to participate in the Agreement.

For the purposes of this project, ‘standard domiciliary care’ means person centred, outcome based care and support with or without housing related support provided to Person(s) living in their own home in the community (including personal care) traditionally known as ‘homecare’ or ‘home support’, to achieve their wellbeing outcomes. This may also include the provision of domiciliary care in an extra care setting.

The planned future phases are as follows:

Phase 2: Supported living (Providers that only deliver Supported Living and not standard domiciliary care are requested to apply to the Supported Living phase).

Phase 3: Standard domiciliary care for children and families

Phase 4: Enhanced domiciliary care

Domiciliary support should aim to enable people with high support needs to maximise and maintain their wellbeing and have an improved quality of life. Commissioning for outcomes means a focus on long-term changes, rather than short term inputs / outputs.

Services should operate on the basis of achieving three overarching service outcomes:

1) People have a positive experience of care and support:

2) The quality of life for people with high support needs is enhanced;

3) Following a health or wellbeing crisis, services work together to ensure that people are supported as effectively as possible.

In achieving these outcomes, services should have regard to: “Measuring Wellbeing Outcomes in Social Services: National Outcomes Framework for people who need care and support and Carers who need support” – http://gov.wales/docs/dhss/publications/160610frameworken.pdf

Under the terms of this contract the successful supplier(s) will be required to deliver Community Benefits in support of the authority’s economic and social objectives. Accordingly, contract performance conditions may relate in particular to social and environmental considerations. The Community Benefits included in this contract are:

The Service Providers shall meet the obligations of the Government of Wales Act 2010 with regards to sustainable development.

The Service Providers will be expected to work with the Commissioner(s) to maximise the community benefits delivered through the Agreement.

The Service Providers shall maximise community benefits through the lifetime of the Agreement in relation to generating employment opportunities in the local area and introducing innovative approaches such as offering apprenticeship placements as an example.

(WA Ref:87744)

The buyer considers that this contract is suitable for consortia.

VI.4)Procedures for review

VI.4.1)Review body

Royal Courts of Justice
Strand
London
WC2A 2LL
United Kingdom

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

14/02/2019