Northamptonshire Healthwatch Contract 2021-2023

Northamptonshire Healthwatch Contract 2021-2023

Public Health Northamptonshire is seeking to appoint a Provider to deliver its local Healthwatch service in Northamptonshire for 2 Years.

Public Health Northamptonshire Healthwatch

Contract summary



  • Health and social work services – 85000000

Location of contract

NN16 8TL

Value of contract

£0 to £390,000

Procurement reference


Published date

1 July 2021

Closing date

30 July 2021

Closing time


Contract start date

1 November 2021

Contract end date

31 October 2023

Contract type

Service contract

Procedure type

Open procedure (OJEU)

Contract is suitable for SMEs?


Contract is suitable for VCSEs?




Public Health Northamptonshire is seeking to appoint a Provider to deliver its local Healthwatch service in Northamptonshire for 02 Years. Healthwatch Northamptonshire is the county’s local and independent health and social care consumer champion. One of its key roles is to inform and influence improvements within the health and social care system, both at a local and national level, based on consumer feedback and experience.

The aim of the local Healthwatch service is to provide a strong, independent public champion within Northamptonshire and to ensure that the views and experiences of service users drive improvements across the health and social care sector. The core objectives of this contract are to deliver the following local Healthwatch statutory duties (Health and Social Care Act 2012):

Provide advice and information to the public about access to local care services and about choices available with respect to those services;
Promote and support the involvement of local people (see section 9) in the commissioning, provision and scrutiny of local care services;
Obtain the views of people about their need for and experience of local care services;
Present the views of the public through the production of reports and recommendations about how local care services could or ought to be improved;
Share this information with both local commissioners and providers and, when appropriate, national bodies such as Healthwatch England and Care Quality Commission, to have a positive impact on the standards of provision of local care services;
Assist Healthwatch England to enable it to carry out its functions effectively, efficiently and economically.

The Light Touch Regime (LTR) applies to the Services under this Contract, as per Public Contracts Regulations 2015.


More information


Additional text
Please visit the North Northamptonshire Council e-Procurement Portal ( to register your interest in this opportunity and to access the documentation.

Is a Recurrent Procurement Type? : Yes


How to apply

Follow the instructions given in the description or the more information section.


About the buyer


Contact name

North Northamptonshire Council Procurement Team


41 Meadow Road
NN16 8TL
United Kingdom


00000 000000