Northern Staffordshire Intermediate Care Service – Short Term Service

Northern Staffordshire Intermediate Care Service – Short Term Service

As part of winter resilience plans, North Staffordshire and Stoke-on-Trent CCGs are inviting expressions of interest for the provision of additional intermediate care services to increase capacity within the local health economy system on an interim basis.

Reference number:NS/002

Deadline date:02/12/2014

This deadline is for…Responses are only expected to be brief. Organisations are invited to respond along with supporting marketing or business details.

Contract value:£0 – £0

Location where the contract is to be carried out:Staffordshire CCNorth Staffordshire CCG and Stoke-on-Trent CCG

Is this suitable for smaller suppliers?Yes

Name of the buying organisation:NHS Staffordshire and Lancashire Commissioning Support Unit

Description of the contract

As part of winter resilience plans, North Staffordshire and Stoke-on-Trent CCGs [“The Commissioners”] are inviting expressions of interest for the provision of additional intermediate care services to increase capacity within the local health economy system on an interim basis. Intermediate Care The Commissioners wish to build on the current model of intermediate care that exists within Northern Staffordshire. Intermediate care will be provided by a multi-disciplinary team with the aim being to empower people, carers and families who use the service to take personal responsibility and agree goals for their intermediate care rehabilitation / treatment, maximise independent living and actively support them to return to optimal levels of functioning. The IC service will support both discharges from the acute trust, the Royal Stoke (part of the University Hospital North Midlands) and the Community Hospitals and step up referrals from the community (e.g. referrals from GPs, district nurses) The service will receive referrals from the local health economy single point of access (the Hub) between the hours of 8.30am – 10pm, Monday – Sunday. Hours of operation are open to discussion and negotiation. The service will be expected to respond to referrals from the community within 2 hours. Referrals from hospital settings to facilitate discharge should be accepted onto the caseload within 24 hours. However the service will be expected to provide rapid management of patients presenting in emergency portals who have been triaged, considered to be clinically stable by the responsible clinician (Consultant or middle grade doctors) and whose needs / treatment can be managed by intermediate care services. The intermediate care service should respond within 2 hours of referral from the Hub, develop initial care plan and facilitate discharge. The principle will be to ‘discharge to assess.’ The service will provide a range of clinical and social interventions in the community, utilising a range of medical, nursing, therapy, support workers and social care professionals. The service will be expected to assess and plan care to meet patients holistic needs. The service should provide the necessary support required over a 24 /7 period based on an individual patient assessment of needs. For example some patients may require night sits to monitor observations and maintain patient safety. It is not expected that this level of intensity will be required for all patients on the caseload. The service will also provide medical oversight for patients and clinical governance for overall patient safety of the patients will sit with the lead doctor employed by the service. Where appropriate service users will be offered equipment and assisted technology e.g., self monitoring, remote monitoring etc. to help support them to remain well in their normal place of residence. The service will need to work closely with CCG commissioned equipment services and social care organisations. If required, patients will be signposted to agencies which can provide advice re maximising benefits, housing, mobility, community & social inclusion etc to enable them to maintain and regain maximum control of their care and their lives. The service will agree pathways with other local health and social care providers for onward referral of patients (if necessary and dependent on individual patient needs). Scope of the service The provision of intermediate care (IC), reablement and frail older people’s services to support the management of patients for which the CCGs are the responsible commissioners. The Commissioners currently jointly commission three main IC/reablement services – the Community Intervention Service and the Living Independently Staffordshire Service from Staffordshire and Stoke on Trent Partnership Trust (SSOTP). Re-ablement services in Stoke-on-Trent are provided by Stoke-on-Trent City Council. The Commissioners wish to procure additional services over the winter period to support predicted, increased demand. It is expected that that the service should support circa 40 patients at any one time. The average duration of service for the majority of patients will be up to 28 days, however there will be no set time limits and time with the service will depend on patients’ individual recovery and potential to benefit. Providers will be expected to work together to ensure that the local health economy demand can be met and that pathways for ongoing community support (beyond the intermediate care episode) are seamless. Proposal We are seeking proposals from bidders who can offer rapid mobilisation of services and innovative and creative solutions to support more patients at home and, in particular, work with a range of providers to combine strengths to fill the gaps in community provision. The geographical areas and populations covered by North Staffordshire and Stoke-on-Trent CCGs are as follows: North Staffordshire – Newcastle-under-Lyme, Leek, Biddulph, Cheadle, and surrounding areas Stoke-on-Trent – Hanley, Longton, Tunstall, Stoke, Fenton, Burslem and surrounding areas We are expecting to receive proposals from a wide range of organisations. We hope it will include current service providers and new providers interested in contributing to the provision of an integrated service model. We may appoint more than one provider for this service. We are particularly interested in views on the following: • Brief proposal as to how you would meet these requirements, staffing arrangements including indicative pay bands, previous experience of delivering a similar service and cost proposal • Evidence of relevant policies and procedures that will be relevant to this service • Ability to meet the proposed implementation date of mid December 2014 Responses are only expected to be brief. Organisations are invited to respond along with supporting marketing or business details. The deadline for responses is Tuesday 2nd December 2014 at 12pm. Please email your response to elaine.butler@staffordshirecss.nhs.uk. It must be stressed that this is a short term contract for 4 months with a view to extending the arrangement if deemed to be meeting the commissioned outcomes. This is to meet an urgent requirement and as such, we are conducting a condensed procurement process for this Part B service. Please be assured that all responses received will be treated in strictest confidence.

Documents

Classification of the contract

85100000Health services

Additional information

Contract type:Services – Unspecified

Is it a framework agreement?No

Is this contract related to a programme of funding?No

Contract will be awarded based on:Most economically advantageous tender in terms of: The criteria below:

Estimated length of contract:4 Months

Who to contact

Contact nameELAINE BUTLER

Organisation nameNHS Staffordshire and Lancashire Commissioning Support Unit

Address, ST4 4LX

Telephone

Extension number:

Fax

Email

Web address

How to apply

Responses are only expected to be brief. Organisations are invited to respond along with supporting marketing or business details. The deadline for responses is Tuesday 2nd December 2014 at 12pm. Please email your response to elaine.butler@staffordshirecss.nhs.uk.