Northumbrian Water Mobile App Development Framework

Northumbrian Water Mobile App Development Framework

Framework of vendors to assist with iOS Mobile App development and ongoing support for internal corporate apps. 

United Kingdom-Durham: Software programming and consultancy services

2018/S 088-198991

Contract notice – utilities


Directive 2004/17/EC

Section I: Contracting entity

I.1)Name, addresses and contact point(s)

Northumbrian Water Limited
Northumbrian Water Limited, Boldon House, Wheatlands Way, Pity Me, Durham. DH1 5FA
Contact point(s): Northumbrian Water Ltd
For the attention of: Philip Carvel
DH1 5FA Durham
United Kingdom
Telephone: +44 1913015429

Internet address(es):

General address of the contracting entity:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Main activity


I.3)Contract award on behalf of other contracting entities

The contracting entity is purchasing on behalf of other contracting entities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting entity:

NW1971: Mobile App Development Framework

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Durham, UK.


II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with several operators
Number of participants to the framework agreement envisaged: 4

Duration of the framework agreement

Duration in years: 5

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT: 2 900 000,00 GBP

II.1.5)Short description of the contract or purchase(s):

Northumbrian water limited (NWL) are looking to appoint a framework of vendors to assist with iOS Mobile App development and ongoing support for internal corporate apps. This is a significant step for our business as it prepares us to utilise new technologies to enhance our operatives experience in the field and the employee experience overall to enable a better customer service.
The vendor will be required to utilise the Microsoft Xamarin technology alongside the Azure mobile middleware platform.
NWL have already started the journey into Mobile App development and much of the foundation architecture will be already in place for the vendor. An immediate need exists to develop an app specific for Water networks operatives which will be based upon functionality currently being developed by another supplier for the Waste water network operatives. This work package will be awarded to one of the framework partners as part of the framework procurement.

II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes

II.1.8)Information about lots

This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The scope of this framework is to develop and support mobile apps for NWL. While the exact number of apps is currently unknown, the expected spend in the first few years is expected to be in the region of 500 000 GBP per annum.
Estimated value excluding VAT: 2 900 000,00 GBP

II.2.2)Information about options

Options: yes
Description of these options: This framework has an initial term of 3 years with an option to extend by 2 years. The maximum term of this framework is therefore 5 years.

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:

None specified

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Payment terms under this framework award will be 45 days

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

None specified

III.1.4)Other particular conditions:

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: None specified

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Financial standing will be assessed in the PQQ

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met: Technical capabilitiy will be assessed in the PQQ
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated below

1. Mobile Apps delivery approach. Weighting 10

2. Mobile Application Management Services. Weighting 8

3. Post App Roadmap. Weighting 4

4. Delivery plan for initial work package. Weighting 6

5. Delivery Resources for initial work package. Weighting 12

6. Supplier Presentation. Weighting 10

7. Price. Weighting 50

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting entity:


IV.3.2)Previous publication(s) concerning the same contract


IV.3.3)Conditions for obtaining specifications and additional documents(except for a DPS)

Time limit for receipt of requests for documents or for accessing documents: 21.5.2018 – 09:00

IV.3.4)Time limit for receipt of tenders or requests to participate

25.5.2018 – 16:00

IV.3.5)Language(s) in which tenders or requests to participate may be drawn up

IV.3.6)Minimum time frame during which the tenderer must maintain the tender
IV.3.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information:

Applicants are asked to note that this procurement process will be conducted electronically with all documents and communication being managed through the Northumbrian water e-Sourcing Spend management portal hosted by Ariba. Expressions of interest must be sent to the e-mail address before the deadline date of 21.5.2018 by 09:00. Each party submitting an expression of interest by providing all the information detailed below will be given access to the Pre-qualification Questionnaire PQQ on the Ariba portal within 48 hours of registering interest. PQQs must be completed and returned via the Ariba Portal by the deadline of 25.5.2018 at 16:00. When sending an expression of interest, applicants must provide the following information:

1) Full company name;
2) Main contact details of the person who will be given access to the Ariba portal:
— Name,
— Job title,
— E-mail address,
— Telephone number.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice: