Occupational Health and Well-Being Tender Durham

Occupational Health and Well-Being Tender Durham

The Framework Agreement shall provide for the provision of health and well-being services.

United Kingdom-Durham: Health services

2020/S 017-038041

Contract notice – utilities

Services

Legal Basis:

Directive 2014/25/EU

Section I: Contracting entity

I.1)Name and addresses

Official name: Northumbrian Water Ltd
National registration number: 02366703
Postal address: Boldon House, Wheatlands Way, Pity Me
Town: Durham
NUTS code: UKH3
Postal code: DH1 5FA
Country: United Kingdom
Contact person: Laura Mc Main
E-mail: ojeuresponse@nwl.co.uk
Telephone: +44 1913016102
Internet address(es):Main address: www.nwl.co.uk

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://s1.ariba.com
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://s1.ariba.com
Tenders or requests to participate must be submitted to the abovementioned address

I.6)Main activity

Water

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Occupational Health and Well-being

Reference number: NW2004

II.1.2)Main CPV code

85100000

II.1.3)Type of contract

Services

II.1.4)Short description:

The framework agreement shall provide for the provision of health and well-being services. Applicants must be able to provide all the service provisions in Lot 1 as details below if they are bidding for this lot. Lot 2 can be applied for by applicants in addition to Lot 1 or for the provision of Lot 2 on its own. NWL reserves the right to award both lots to a single supplier or separate contracts.

Lot 1

— musculoskeletal service,

— occupational health including absence referrals and health surveillance,

— employee well-being programme.

Lot 2

Day 1 absence reporting software and absence management services.

They are approx.3 100 employees at NWL. In regards to health surveillance there are approx 1 700 employees in the northern operating areas, 540 in Essex and 500 in Suffolk.

TUPE may apply to Lots 1 and 2.

II.1.5)Estimated total value

Value excluding VAT: 1 650 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for one lot only
Maximum number of lots that may be awarded to one tenderer: 2
II.2)Description

II.2.1)Title:

Musculoskeletal Rehabilitation services, Occupational Health and Employee Assistance Programme

Lot No: 1

II.2.2)Additional CPV code(s)

85100000

II.2.3)Place of performance

NUTS code: UKC
NUTS code: UKH3
NUTS code: UKH14

II.2.4)Description of the procurement:

Musculoskeletal rehabilitation services

Volumes are currently in the region of 650 referrals per year however this is expected to reduce by 2 thirds into the new contract period

— telephone triage,

— remote and face to face treatment,

— functional restoration programme for complex cases,

— training – manual handling and body mechanics, incorporating fit for future health education,

— project support and close liaison with HR and H&S,

— self pay option for referrals that do not meet the criteria.

Occupational health

— pre-employment health checks — remote and face to face for those with role related medical fitness standards and health surveillance requirements,

— medical fitness standards,

— health surveillance,

— lifestyle health assessments,

— management referrals – current volumes of referrals are in the region of 55 per month. Providing advice on absence management, rehabilitation, redeployment and ill health retirement, direct referrals to healthcare scheme such as back to health employee assistance programme.

Volumes are based on 3 100 employees

— telephone and face to face counselling,

— life management information,

— online chat facility.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 250 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/07/2020
End: 30/06/2025
This contract is subject to renewal: no
II.2.9)Information about the limits on the number of candidates to be invited

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

NWL will have the option to extend the framework following the initial 3 year duration for a further 2, 12 month periods. The total maximum duration of the framework being 5 years.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
II.2)Description

II.2.1)Title:

Day 1 Absence Reporting

Lot No: 2

II.2.2)Additional CPV code(s)

85100000

II.2.3)Place of performance

NUTS code: UKC
NUTS code: UKH3
NUTS code: UKH14

II.2.4)Description of the procurement:

Day 1 absence reporting

Software and absence management services for up to 3 100 employees

— software, including full implementation, training, on going maintenance and a helpdesk,

— telephone triage services,

— referral services,

— management information reporting.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 60 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 01/07/2020
End: 30/06/2025
This contract is subject to renewal: no
II.2.9)Information about the limits on the number of candidates to be invited

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

NWL have the option to extend the framework following the initial 3 year duration for a further 2, 12 month periods. The total maximum duration of the framework being 5 years.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Bidders providing occupational health services must be SEQOHS accredited.

III.1.2)Economic and financial standing

List and brief description of selection criteria:

Selection criteria as stated in the procurement documents.

Minimum level(s) of standards possibly required:

Selection criteria as stated in the procurement documents.

III.1.3)Technical and professional ability

List and brief description of selection criteria:

Selection criteria as stated in the procurement documents.

Minimum level(s) of standards possibly required:

Selection criteria as stated in the procurement documents.

III.1.4)Objective rules and criteria for participation

List and brief description of rules and criteria:

Selection criteria as stated in the procurement documents.

III.1.5)Information about reserved contracts

III.1.6)Deposits and guarantees required:

If the Dun and Bradstreet credit rating returns a rating of ‘above average risk’ or ‘high risk’, the contracting entity will request further financial information for review and a parent company guarantee may be required.

III.1.7)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Please see the terms and conditions in the procurement documents.

III.1.8)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

These will be set out in the tender documents.

III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Negotiated procedure with prior call for competition

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 2
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 07/02/2020
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 30/06/2020
IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

Applicants are asked to note that this procurement process will be conducted electronically with all documents and communication being managed through the Northumbrian Water eSourcing Spend Management portal called ‘Ariba’.

Expressions of interest must be sent to the email address ojeuresponse@nwl.co.uk before the deadline date of the 7.2.2020. Once expression of interest has been received that contains the details below, applicants will be given access to the Ariba portal within 48 hours from request. This portal will contain all the tender documents associated with this procurement that are available at the time. An email link will also be provided to the email address you provide to access the portal. The deadline for return of the completed PQQ is the 14.2.2020 at 12.00 noon.

When sending expression of interest, applicants must provide the following information:

1) Full company name;

2) Main contact details of the person who will be given access to the Ariba portal — name, job title, email address and telephone.

VI.4)Procedures for review

VI.4.1)Review body

Official name: TBC
Town: TBC
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

21/01/2020