Office for National Statistics Recruitment Services Tender

Office for National Statistics Recruitment Services Tender

To recruit, train, payroll and HR support the estimated 37,000 Field Force required to support the 2021 Census (including the 2019 Rehearsal). 

United Kingdom-Newport: Recruitment services

2018/S 029-063281

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Office for National Statistics
Government Buildings, Cardiff Road
NP10 8XG
United Kingdom
NUTS code: UK
Internet address(es):Main address:

Address of the buyer profile:

I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Census Field Force People Services Partner (CFFPSP)

Reference number: PU-18-0094

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

This Procurement shall be known as the Census Field Force People Services Partner (the Services). The Customer has a need to appoint a Supplier that will be responsible for the delivery of the Services and provide the Customer with an experienced, industry-led, outsourced function. The main purpose of the Services is to assist the Customer to recruit, train, payroll and HR support the estimated 37,000 Field Force required to support the 2021 Census (including the 2019 Rehearsal). Full details of the requirements for the Services are provided in the Specification Document contained in Appendix B, Part 2, Schedule 2 (Specification Document) of the Procurement Pack. Tenderers must ensure they understand the processes that must be followed in order to comply with the Procurement procedure. All Tenders must be completed and submitted in accordance with the terms of the ITT.

II.1.5)Estimated total value

Value excluding VAT: 45 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:


II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 11/01/2019
End: 11/01/2022
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

As detailed in the ITT at (

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 01/06/2018
Local time: 00:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 9 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 01/06/2018
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

Background. The Contracting Authority. The Contracting Authority is the UK’s largest independent producer of official statistics, and is responsible for collecting and publishing statistics related to the economy, population and society at national, regional and local levels. The Contracting Authority also conducts the census in England and Wales every 10 years. The Census. There has a been a census in England and Wales every 10 years since 1801, with the exception of 1941 due to the Second World War. The census is the most important single source of information about the size and population of the country’s most valuable resource — its people. The next census will be taken in 2021 (the ‘2021 Census’). Broadly the same questions are asked in the census each time and the information is recorded in the same way throughout England and Wales. This means the census allows the comparison of different groups of people and small areas across the entire nation. It also gives the opportunity for linking various characteristics of the population. And the high level of consistency between one census and another allows for change over time to be measured. The planning, execution and evaluation of the 10-yearly population census is a vast and complex undertaking and often described as the largest peacetime operation carried out. The Census Transformation Programme. When it’s completed, the Census Transformation Programme will have:

— delivered a mainly online census (including support for those members of the public who can’t respond online) of England and Wales,

— delivered an administrative data census (with a recommendation on the future of the census after the 2021 Census),

— maximised the benefit derived from the census spend for the public sector and the wider statistical system. In delivering a census, the Contracting Authority aims for the complete coverage of the population of England and Wales within the enumeration. Taking part in a census is compulsory. However, we estimate (from previous experience and changes in the demography of the population) that only around 70 % of the population may complete the census questionnaire as a result of marketing and media coverage alone. The remainder of the population may require either in-person prompting, additional support, or reminding of the penalties for not completing the questionnaire. This support can be provided in a variety of ways. However, all censuses around the world typically require a team of people (the ‘Field Force’) to visit households and help achieve the response rates required. The Contracting Authority currently predicts the Field Force needed to deliver the 2019 Rehearsal and the 2021 Census may include approximately 36,000 ONS-employed people, the majority of whom will only be employed for around 6 weeks. The Field Force will:

— visit those households in England and Wales that haven’t responded to the census to encourage and support them to complete their questionnaire,

— enumerate communal establishments (such as university halls of residences, hospitals and hotels),

— carry out non-compliance activities for households that refuse to respond,

— carry out the subsequent independent census coverage survey, which aims to measure.

VI.4)Procedures for review

VI.4.1)Review body

Chief Commercial Officer
Government Buildings, Cardiff Road
NP10 8XG
United Kingdom
VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

As described in the Procurement Pack available at

VI.4.4)Service from which information about the review procedure may be obtained

Chief Procurement Office
Office for National Statistics, Room D.201, Government Buildings, Cardiff Road
NP10 8XG
United Kingdom
Telephone: +44 1633456569

VI.5)Date of dispatch of this notice:



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