Online Processing of Disclosure and Barring Service London Borough of Ealing

Online Processing of Disclosure and Barring Service London Borough of Ealing

In 2011 the London Borough of Ealing (LBE) chose to outsource its DBS processing service. The decision was made to use an online Umbrella service to improve the turnaround times, increase visibility of check processing and to save costs.

London Borough of Ealing
Online Processing of Disclosure and Barring Service
None
In 2011 the London Borough of Ealing (LBE) chose to outsource its DBS processing service. The decision was made to use an online Umbrella service to improve the turnaround times, increase visibility of check processing and to save costs.  LBE, through its current provider, processes DBS checks for internal staff (including schools) and also makes the service available to External Customer Organisations across Ealing. Our current service provider has a good reputation with the DBS and its existing customer base. LBE is seeking to procure an online DBS service for the submission of DBS applications in order to: continue the improved turnaround times for processing applications; reduce the Council’s unit cost for processing an application,  enhance customer service and satisfaction; contribute to reducing the carbon footprint of the Council.
Lifecycle management of those applications requires an interface to our HR system – MidlandHR iTrent to receive application details and outcome information. Financial and metrics reports are also required for both internal Service Areas and External customers.
Contact:
Ms Rakhee Vyas
Email Address:
vyasr@ealing.gov.uk
Telephone:
020 8825 9921
Address:
Ealing Council
Perceval House, 14/16 Uxbridge Road
Ealing
Greater London
W5 2HL
United Kingdom
Key Dates
01/04/2014
31/03/2019
04/09/2013 12:00
08/10/2013 16:00
Other Information
60 (months)
36 (months)
3
Contract Attachment(s)

Express an interest online

Attached/Link Name Size Date Uploaded
DBS Briefing Note.docx 17kb 04/09/2013