Online Processing of Disclosure and Barring Service London Borough of Ealing
In 2011 the London Borough of Ealing (LBE) chose to outsource its DBS processing service. The decision was made to use an online Umbrella service to improve the turnaround times, increase visibility of check processing and to save costs.
- London Borough of Ealing
- Online Processing of Disclosure and Barring Service
- In 2011 the London Borough of Ealing (LBE) chose to outsource its DBS processing service. The decision was made to use an online Umbrella service to improve the turnaround times, increase visibility of check processing and to save costs. LBE, through its current provider, processes DBS checks for internal staff (including schools) and also makes the service available to External Customer Organisations across Ealing. Our current service provider has a good reputation with the DBS and its existing customer base. LBE is seeking to procure an online DBS service for the submission of DBS applications in order to: continue the improved turnaround times for processing applications; reduce the Council’s unit cost for processing an application, enhance customer service and satisfaction; contribute to reducing the carbon footprint of the Council.
Lifecycle management of those applications requires an interface to our HR system – MidlandHR iTrent to receive application details and outcome information. Financial and metrics reports are also required for both internal Service Areas and External customers.
- Ms Rakhee Vyas
- Email Address:
- 020 8825 9921
- Ealing Council
Perceval House, 14/16 Uxbridge Road
- 04/09/2013 12:00
- 08/10/2013 16:00
- 60 (months)
- 36 (months)
|Attached/Link Name||Size||Date Uploaded|
|DBS Briefing Note.docx||17kb||04/09/2013|