Oracle E-Business Suite Support and DBA Services
DCC wishes to engage a suitably accredited supplier to provide a comprehensive support and maintenance service for Oracle E-Business Suite software to include Oracle database administration.
United Kingdom-Exeter: IT services: consulting, software development, Internet and support
Section I: Contracting authority
I.1)Name and addresses
County Hall, Topsham Road
Contact person: Ms Sue Dunkley
Telephone: +44 1392383000
NUTS code: UKK43
I.4)Type of the contracting authority
Section II: Object
CP1249-16 Oracle E-Business Suite Suite Support and DBA Services.
II.1.2)Main CPV code
II.1.3)Type of contract
Devon County Council (DCC) operates components of Oracle E-Business Suite to perform its payroll operations and to pay the employees of DCC and various other organisations. In addition, Oracle and Microsoft SQL databases and systems underpin many of Devon County Council’s key business critical services.
DCC wishes to engage a suitably accredited supplier to provide a comprehensive support and maintenance service for Oracle E-Business Suite software to include Oracle database administration (DBA) services and the provision of Microsoft SQL DBA services.
The period of this contract will be for three (3) years with optional two (2) x twelve (12) months extensions to a maximum term of five (5) years.
The expected contract value for the initial three (3) years is between 150 000 and 165 000 GBP.
II.1.5)Estimated total value
II.1.6)Information about lots
II.2.2)Additional CPV code(s)
II.2.3)Place of performance
II.2.4)Description of the procurement:
This contract will be carried out by the Suppliers’ staff on DCC systems to ensure their well-being and good function. This will involve working in partnership with and liaising with DCC’s ICT and business staff, third-party suppliers and partners where applicable.
Activities will include professional DBA Services, providing design, build, installation, configuration, management and support of the Oracle and Microsoft SQL enterprise databases that drive Devon County Council’s applications, web sites and related ICT services.
The Supplier will remotely and on site provide a fully comprehensive Oracle and SQL DBA and Oracle Apps DBA service including support, maintenance and development of DCC’s Oracle and SQL estate with or without involvement of specialist DCC IT staff.
Support services are required remotely and on site on a full 5 days per week (Mon-Fri) to include Out of Hours support on an unlimited basis.
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
II.2.10)Information about variants
II.2.11)Information about options
The contract will be for an initial term of three (3) years with an option to extend the contract for any period up to a further two (2) x twelve (12) months extensions to a maximum term of five (5) years at the sole discretion of Devon County Council.
II.2.13)Information about European Union funds
Section III: Legal, economic, financial and technical information
Section IV: Procedure
IV.1.1)Type of procedure
IV.1.8)Information about the Government Procurement Agreement (GPA)
IV.2.2)Time limit for receipt of tenders or requests to participate
IV.2.4)Languages in which tenders or requests to participate may be submitted:
IV.2.7)Conditions for opening of tenders
Section VI: Complementary information
VI.1)Information about recurrence
County Hall, Topsham Road
United KingdomInternet address:http://www.devon.gov.uk
VI.5)Date of dispatch of this notice: