Oracle E-Business Suite Support and DBA Services

Oracle E-Business Suite Support and DBA Services

DCC wishes to engage a suitably accredited supplier to provide a comprehensive support and maintenance service for Oracle E-Business Suite software to include Oracle database administration.

United Kingdom-Exeter: IT services: consulting, software development, Internet and support

2017/S 020-033519

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Devon County Council
County Hall, Topsham Road
United Kingdom
Contact person: Ms Sue Dunkley
Telephone: +44 1392383000
NUTS code: UKK43
Internet address(es):Main address:

Address of the buyer profile:

I.2)Joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


CP1249-16 Oracle E-Business Suite Suite Support and DBA Services.

Reference number: DN233685

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Devon County Council (DCC) operates components of Oracle E-Business Suite to perform its payroll operations and to pay the employees of DCC and various other organisations. In addition, Oracle and Microsoft SQL databases and systems underpin many of Devon County Council’s key business critical services.

DCC wishes to engage a suitably accredited supplier to provide a comprehensive support and maintenance service for Oracle E-Business Suite software to include Oracle database administration (DBA) services and the provision of Microsoft SQL DBA services.

The period of this contract will be for three (3) years with optional two (2) x twelve (12) months extensions to a maximum term of five (5) years.

The expected contract value for the initial three (3) years is between 150 000 and 165 000 GBP.

II.1.5)Estimated total value

Value excluding VAT: 155 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKK43

II.2.4)Description of the procurement:

This contract will be carried out by the Suppliers’ staff on DCC systems to ensure their well-being and good function. This will involve working in partnership with and liaising with DCC’s ICT and business staff, third-party suppliers and partners where applicable.

Activities will include professional DBA Services, providing design, build, installation, configuration, management and support of the Oracle and Microsoft SQL enterprise databases that drive Devon County Council’s applications, web sites and related ICT services.

The Supplier will remotely and on site provide a fully comprehensive Oracle and SQL DBA and Oracle Apps DBA service including support, maintenance and development of DCC’s Oracle and SQL estate with or without involvement of specialist DCC IT staff.

Support services are required remotely and on site on a full 5 days per week (Mon-Fri) to include Out of Hours support on an unlimited basis.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 36
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

The contract will be for an initial term of three (3) years with an option to extend the contract for any period up to a further two (2) x twelve (12) months extensions to a maximum term of five (5) years at the sole discretion of Devon County Council.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 01/03/2017
Local time: 12:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 01/03/2017
Local time: 12:00

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: yes
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Devon County Council
County Hall, Topsham Road
United KingdomInternet address:
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:



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