Out of Hours Call Handling – Request for Information

Out of Hours Call Handling – Request for Information

This is a request for information to support Stonewater with its requirements and development of design and procurement of its Out of Hours Call handling service.

Out of Hours Call Handling RFI

Stonewater Limited

Contract summary

 

Industry

  • Telephone and data transmission services – 64210000
  • Telephone-answering services – 79510000

Location of contract

United Kingdom

Procurement reference

00219 – CS

Published date

29 April 2021

Closing date

14 May 2021

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

Yes

 

Description

This is a request for information to support Stonewater with its requirements and development of design and procurement of its Out of Hours Call handling service.
The requirements described within the document advise of the core elements and requirements of the Out Hours Cal handling Service. Stonewater require interested suppliers to come forwards and confirm both interest and capability to meet the requirement of the service as well as providing key considerations in pricing the contract.

As this is an early market engagement Stonewater are not looking to discuss finer elements of the service but are keen to understand suppliers able to meet the service needs and for supplier feedback on current service description.

Many Thanks

 

More information

 

Attachments

 

How to apply

 

Follow the instructions given in the description or the more information section.

 

About the buyer

 

Contact name

Gregory Savage

Address

Suite C, Lancaster House,Grange Business Park, Enderby Road, Whetstone
LEICESTER
LE86EP
England

Email

procurement@stonewater.org