Out of Hours Call Handling Service Contract

seeking a provider who will work with Victory to provide a high quality and high reliability service that meets the current and developing needs of our residents.

Out of Hours Call Handling Service

Victory Housing Trust

Contract summary

Industry

Construction and Real Estate, Printing and Publishing

Location of contract

East of England

Value of contract (£)

£60,000 – £100,000

Published date

02 December 2015

Closing date

07 January 2016

Contract start date

09 February 2016

Contract end date

08 February 2019

Description

Victory Housing Trust is tendering it’s outsourced call handling service and is seeking a provider who will work with Victory to provide a high quality and high reliability service that meets the current and developing needs of our residents. Victory’s current out-of-hours call handling service receives an average of 450 calls per month (outside of Victory’s normal service window of Monday-Friday 08:30-17:00, excluding bank holidays).

About the buyer

Contact name

Hugh Unwin

Address

Tom Moore House

Cromer Road

North Walsham

NR28 0NB

England

Telephone

0800 371 860

hugh.unwin@victoryhousing.co.uk

Website

http://www.victoryhousing.co.uk

Other information

Attachments

To obtain tender documentation please visit the Tenders area of the Victory Housing Trust Web Site via the link provided.

http://www.victoryhousing.co.uk/tenders

How to apply

Please apply directly to the buyer using the contact details provided.