Outcome Based Contracts for a range of Urgent Care Services

Outcome Based Contracts for a range of Urgent Care Services

NHS Herefordshire CCG is seeking to procure consultancy services from an organisation that can provide an innovative approach and capability to deliver Outcome Based Contracts for a range of Urgent Care services, including GP Out of Hours Care, Primary Care Walk-in Centre, A&E, Ambulance Services, Access to GP in-hours services (with NHS England Area Team).

United Kingdom-Rugeley: Business and management consultancy and related services

2013/S 148-257622

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

NHS Staffordshire and Lancashire Commissioning Support Unit
Anglesey House, Towers Business Park, Staffordshire
For the attention of: Lyle Lloyd
WS15 1UL Rugeley
UNITED KINGDOM
Telephone: +44 1432383501
E-mail: lyle.lloyd@herefordpct.nhs.uk

Internet address(es):

General address of the contracting authority: http://www.staffordshirelancashirecsu.nhs.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

Health
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Consultancy Support to Implement Outcomes Based Contracting for Urgent Care in Herefordshire for NHS Herefordshire Clinical Commissioning
Group.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 11: Management consulting services [6] and related services
Main site or location of works, place of delivery or of performance: Herefordshire, England.
NUTS code UKG11

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

NHS Herefordshire CCG is seeking to procure consultancy services from an organisation that can provide an innovative approach and capability to deliver Outcome Based Contracts for a range of Urgent Care services, including GP Out of Hours Care, Primary Care Walk-in Centre, A&E, Ambulance Services, Access to GP in-hours services (with NHS England Area Team), Clinical Decisions Unit (CDU), Health and Social Care Hub, Minor Injury Units and NHS 111 Services, for the patients and public of Herefordshire CCG.
This work is at the leading edge of implementing an innovative approach to health care commissioning to a wide range of service areas. The CCG is seeking support to allow future procurement of Urgent Care services for Herefordshire with a contract that concentrates upon outcomes, better reflects public and service user values, properly engages clinicians in service design, and better drives value by focussing incentives on desired outcomes within and across providers.
The CCG sees 3 phases of outputs:
– Phase 1: The output required is the identification of programme governance, agreement of scope, stakeholder engagement, draft outcomes for each service (or segment of service) and recommendations for routes for contracting these objectives.
– Phase 2: The output required is a fully tested package that can be taken into a formal contractual process, and business case supporting the case for change (or otherwise).
– Phase 3: Based on the recommendations agreed from Phase 2 the CCG would require support moving into revised contractual arrangements for 2014-15. The scope of this will be very dependent on Phase 2, bidders will be required to state how they would scope and price a range of options to deliver this.
II.1.6)Common procurement vocabulary (CPV)

79400000, 79410000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

This contract is divided into lots: no
II.1.9)Information about variants
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

The Contracting Authority is seeking to procure a contract to cover multiple phases of work, the total combined value for all three Phases of work is expected to be between GBP 250 000 and GBP 400 000 excluding VAT. The Contracting Authority may choose to suspend delivery of the contract at any point during the delivery phase but most likely at the completion of agreed phases of work.
Estimated value excluding VAT:
Range: between 250 000 and 400 000 GBP
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 13 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Parent company or other guarantees may be required in certain circumstances. See the invitation to offer for further details.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Further information will be provided in the procurement documentation.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

The Contracting Authority reserves the right to require groupings of contractors to take a particular legal form or to require a single contractor to take primary liability or to require that each party undertakes joint and several liability.
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Information and formalities necessary for evaluating if the requirements are met: Information and formalities necessary for evaluating if requirements are met: In accordance with Articles 45 to 50 of Directive 2004/18/ EC and Regulations 23 to 25 of the Public Contract Regulations 2006.
Suppliers Instructions How to Express Interest in this Tender~:
1. Register your company on the eSourcing portal (this is only required once) – Browse to the eSourcing Portal: https://cmcsu.bravosolution.co.uk and click

the link to register – Accept the terms and conditions and click ‘continue’ – Enter your correct business and user details – Note the username you chose and click ‘Save’ when complete – You will shortly receive an email with your unique password (please keep this secure)
2. Express an Interest in the tender (Project No.220) – Login to the portal with the username/password – Click the ‘ITTs Open To All Suppliers’ link. (These are Pre- Qualification Questionnaires or Invitations to Tender open to any registered supplier) – Click on the relevant ITT to access the content. – Click the ‘Express Interest’ button at the top of the page. – This will move the /ITT into your ‘My ITTs’ page. (This is a secure area reserved for your projects only) – You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘ITT Details’ box
3. Responding to the tender – Click ‘My Response’ under ‘ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) – You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the ITT – There may be a mixture of online and offline actions for you to perform (there is detailed online help available). You must then submit your reply using the ‘Submit Response’ button at the top of the page. Potential bidders are responsible for all associated costs of submissions. If you require any further assistance please consult the online help, or contact the eTendering help desk.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Information and formalities necessary for evaluating if the requirements are met: Information and formalities necessary for evaluating if requirements are met: In accordance with Articles 45 to 50 of Directive 2004/18/ EC and Regulations 23 to 25 of the Public Contract Regulations 2006.
Minimum level(s) of standards possibly required: As detailed in the ITT
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

Please ensure that ITT Reference 193 is used for all future communications.
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
IV.3.4)Time limit for receipt of tenders or requests to participate

12.9.2013 – 17:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender

in days: 120 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

NHS Staffordshire and Lancashire Commissioning Support Unit
Anglesey House, Towers Business Park
WS15 1UL Rugeley, Staffordshire
UNITED KINGDOM
E-mail: Derek.kitchen@staffordshirecss.nhs.uk
Telephone: +44 3007900233
Internet address: http://www.staffordshirelancashirecsu.nhs.uk

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: Precise information on deadline(s) for lodging appeals: In accordance with Regulation 32 (Information about
contract award procedures), Regulation 32A (Standstill Period), Regulation 47 and Regulation 47D to 47N (inclusive) of the Public Contracts Regulations 2006 (as amended). The Contracting Authority will incorporate a standstill period at the point information on the award of the contract is communicated to tenderers. That
notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for the unsuccessful tenderers to challenge the award decision before the contract is entered into.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:29.7.2013