Pan Government Agreement for Payment Acceptance Service

Pan Government Agreement for Payment Acceptance Service

The Framework agreement will comprise of the following lots: Lot 1: Face to face and CNP card acquiring, Gateway and APM services.

United Kingdom-Liverpool: Banking services

2019/S 198-481245

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Crown Commercial Service
Postal address: The Capital Building, Old Hall Street
Town: Liverpool
NUTS code: UK
Postal code: L3 9P
Country: United Kingdom
E-mail: supplier@crowncommercial.gov.uk
Telephone: +44 3454102222

I.2)Information about joint procurement

The contract is awarded by a central purchasing body

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://crowncommercialservice.bravosolution.co.uk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via: https://crowncommercialservice.bravosolution.co.uk
Tenders or requests to participate must be submitted to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at: https://crowncommercialservice.eSourcingsolution.co.uk

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Payment Acceptance

Reference number: RM6118

II.1.2)Main CPV code

66110000

II.1.3)Type of contract

Services

II.1.4)Short description:

Crown Commercial Service as the Authority is seeking to establish a Pan Government Agreement for the provision of payment acceptance service to be utilised by Central Government Departments and all other UK Public Sector Bodies as identified at VI.3) of this notice.

The framework agreement will comprise of the following lots:

Lot 1: Face to face and CNP card acquiring, Gateway and APM services;

Lot 2: CNP only card acquiring, gateway and APM services;

Lot 3: CNP and face to face acquiring services;

Lot 4: CNP and face to face gateway and APM services;

Lot 5: Payment initiation service providers;

Lot 6: Face to face and CNP aggregated payment acceptance service;

Lot 7: Payment consulting services.

Bidders have the opportunity to bid for all or any combination of the lots.

The full specification is set out in framework Schedule 1 (Specification), in the invitation to tender documents attached to the BravoSolution eSourcing suite.

II.1.5)Estimated total value

Value excluding VAT: 450 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: yes
Tenders may be submitted for all lots
Maximum number of lots that may be awarded to one tenderer: 7
II.2)Description

II.2.1)Title:

Face to Face and CNP Card Acquiring, Gateway and APM Services

Lot No: 1

II.2.2)Additional CPV code(s)

66110000
66133000
66170000
66172000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

A multi-supplier lot across all UK public sector bodies to provide services including as a minimum:

— the provision of merchant card acquiring services, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams, from the payer, from traditional, new and existing payment cards, to buyers to facilitate face to face and CNP transactions;

— the provision of merchant card acquiring equipment, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams, from the payer, from traditional, new and existing payment cards, to buyers to facilitate cardholder present and cardholder not present transactions,

— the provision of payment gateway services, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams, including e-Commerce online payments, from the payer, from payment cards and from alternative payment methods (APMs), to buyers, and

— the provision of fraud and risk management core services, standard online and mobile card security services and transactional payment risk management.

It is envisaged that a framework agreement will be awarded to 8 suppliers for this lot.

The maximum number of bidders for this lot may increase where 2 or more bidders have tied scores in last position. We also reserve the right to award a framework to any bidder whose final score is within 1 % of the last position for each lot. The last position for lot 1 is 8th position.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 70
Price – Weighting: 30

II.2.6)Estimated value

Value excluding VAT: 320 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The framework term is for an initial period of thirty six (36) months, with the option to extend for a further twelve (12) month period.

II.2)Description

II.2.1)Title:

CNP Only Card Acquiring, Gateway and APM Services

Lot No: 2

II.2.2)Additional CPV code(s)

66110000
66133000
66170000
66172000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

An e-Commerce multi-supplier lot across all UK public sector bodies to provide services including as a minimum:

— the provision of merchant card acquiring services, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams, from the payer, from traditional, new and existing payment cards, to buyers to facilitate CNP transactions,

— the provision of payment gateway services, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams, for e-Commerce online payments, from the payer, from payment cards and from alternative payment methods (APMs), to buyers, and

— the provision of fraud and risk management core services, standard online and mobile card security services and transactional payment risk management.

It is envisaged that a framework agreement will be awarded to 8 suppliers for this lot.

The maximum number of bidders for this lot may increase where 2 or more bidders have tied scores in last position. We also reserve the right to award a framework to any bidder whose final score is within 1 % of the last position for each lot. The last position for lot 2 is 8th position.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 70
Price – Weighting: 30

II.2.6)Estimated value

Value excluding VAT: 25 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The framework term is for an initial period of thirty six (36) months, with the option to extend for a further twelve (12) month period.

II.2)Description

II.2.1)Title:

CNP and Face to Face Acquiring Services

Lot No: 3

II.2.2)Additional CPV code(s)

66110000
66133000
66170000
66172000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

A multi-supplier lot across all UK public sector bodies to provide services including as a minimum:

— the provision of merchant card acquiring services, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams, from the payer, from traditional, new and existing payment cards, to buyers to facilitate face to face and CNP transactions, and

— the provision of fraud and risk management core services, standard online and mobile card security services and transactional payment risk management.

It is envisaged that a framework agreement will be awarded to 8 suppliers for this lot.

The maximum number of bidders for this lot may increase where 2 or more bidders have tied scores in last position. We also reserve the right to award a framework to any bidder whose final score is within 1 % of the last position for each lot. The last position for lot 3 is 8th position.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 70
Price – Weighting: 30

II.2.6)Estimated value

Value excluding VAT: 10 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The framework term is for an initial period of thirty six (36) months, with the option to extend for a further twelve (12) month period.

II.2)Description

II.2.1)Title:

CNP and Face to Face Gateway and APM Services

Lot No: 4

II.2.2)Additional CPV code(s)

66110000
66133000
66170000
66172000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

A multi-supplier lot across all UK public sector bodies to provide services including as a minimum:

— the provision of merchant card acquiring equipment, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams, from the payer, from traditional, new and existing payment cards, to buyers to facilitate cardholder present and cardholder not present transactions,

— the provision of payment gateway services, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams, including e-Commerce online payments, from the payer, from payment cards and from alternative payment methods (APMs), to buyers, and

— the provision of fraud and risk management core services, standard online and mobile card security services and transactional payment risk management.

It is envisaged that a framework agreement will be awarded to 8 suppliers for this lot.

The maximum number of bidders for this lot may increase where 2 or more bidders have tied scores in last position. We also reserve the right to award a framework to any bidder whose final score is within 1 % of the last position for each lot. The last position for lot 4 is 8th position.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 70
Price – Weighting: 30

II.2.6)Estimated value

Value excluding VAT: 10 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The framework term is for an initial period of thirty six (36) months, with the option to extend for a further twelve (12) month period.

II.2)Description

II.2.1)Title:

Payment Initiation Service Providers

Lot No: 5

II.2.2)Additional CPV code(s)

66110000
66133000
66170000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

A multi-supplier lot across all UK public sector bodies to provide services including:

— the provision of a mechanism to enable payers to connect to their own Bank Account or Bank Accounts (operated by account servicing payment service providers – ASPSPs) to make e-Commerce payments to buyers via websites or other digital platforms and other channels.

It is envisaged that a framework agreement will be awarded to 10 suppliers for this lot.

The maximum number of bidders for this lot may increase where 2 or more bidders have tied scores in last position. We also reserve the right to award a framework to any bidder whose final score is within 1 % of the last position for each lot. The last position for lot 5 is 10th position.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 70
Price – Weighting: 30
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The framework term is for an initial period of thirty six (36) months, with the option to extend for a further twelve (12) month period.

II.2)Description

II.2.1)Title:

Face to Face and CNP Aggregated Payment Acceptance Services

Lot No: 6

II.2.2)Additional CPV code(s)

66110000
66133000
66170000
66172000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

Lot 6 is single supplier online solution lot across UK public sector bodies of no greater level than 3 or 4 PCI DSS, to provide services including as a minimum:

— the provision of merchant card acquiring services, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams, from the payer, from traditional, new and existing payment cards, to buyers to facilitate face to face and CNP transactions,

— the provision of merchant card acquiring equipment, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams, from the payer, from traditional, new and existing payment cards, to buyers to facilitate cardholder present and cardholder not present transactions,

— the provision of payment gateway services, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams, including e-Commerce online payments, from the payer, from payment cards and from alternative payment methods (APMs), to buyers, and

— the provision of fraud and risk management core services, standard online and mobile card security services and transactional payment risk management.

Lot 6 will be awarded to a single supplier as a result of the eAuction as documented in the ITT.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 70
Price – Weighting: 30

II.2.6)Estimated value

Value excluding VAT: 70 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

CCS will conduct an eAuction for Lot 6 only. CCS reserves the right to not perform an eAuction and to revert to a sealed bid price evaluation, where the lowest price will be awarded maximum price score.

The framework term is for an initial period of thirty six (36) months, with the option to extend for a further twelve (12) month period.

II.2)Description

II.2.1)Title:

Payment Consulting Services

Lot No: 7

II.2.2)Additional CPV code(s)

66170000
79412000

II.2.3)Place of performance

NUTS code: UK

II.2.4)Description of the procurement:

A multi-supplier lot across all UK public sector bodies to provide services including as a minimum:

— specialist payment acceptance and payment issuance consultancy services throughout the United Kingdom to contracting authorities to help central government (CG) and the Wider Public Sector (WPS) customers define their payment requirements, their scope and intended outcomes. Making it easier to scope their requirements for further competitions in a clear and transparent way.

It is envisaged that a framework agreement will be awarded to 10 suppliers for this lot.

The maximum number of bidders for this lot may increase where 2 or more bidders have tied scores in last position. We also reserve the right to award a framework to any bidder whose final score is within 1 % of the last position for each lot. The last position for lot 7 is 10th position.

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 60
Price – Weighting: 40

II.2.6)Estimated value

Value excluding VAT: 5 000 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

The framework term is for an initial period of thirty six (36) months, with the option to extend for a further twelve (12) month period.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Candidates will be assessed in accordance with Section 5 of the 2015 Public Contract Regulations (implementing the Directive) on the basis of information provided in response to an invitation to tender (ITT) registering for access.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement
Framework agreement with several operators
Envisaged maximum number of participants to the framework agreement: 40
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

An electronic auction will be used
Additional information about electronic auction:

An electronic auction will be used for Lot 6 at the framework level. For the avoidance of doubt, only bids that fully meet the requirement for quality and the technical specification.

An electronic auction will not be used for Lots 1, 2, 3, 4, 5 and 7 at framework level. However, buyers reserve the right to use an electronic auction at the call-off stage.

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2018/S 145-331912

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 08/11/2019
Local time: 15:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 08/11/2019
Local time: 15:01

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

The total overall transactional spend through the duration of the framework is estimated at circa 85 000 000 000 GBP.

The value provided in Section II.1.5) is only an estimate. We cannot guarantee to suppliers any business through this framework agreement.

As part of this contract notice the following documents can be accessed at: https://www.contractsfinder.service.gov.uk/Notice/db3bf8c8-16d8-4d58-b0a9-4bd9d3efcfe2

1) Contract Notice transparency information for the agreement;

2) Contract Notice authorised customer list;

3) Rights reserved for CCS Framework.

CCS considers that the transfer of undertakings (protection of employment) Regulations 2006 (TUPE) will not apply at framework level. We encourage you to take your own advice on whether TUPE is likely to apply, in particular circumstances of the call-off contract, and to carry out due diligence accordingly.

On 2.4.20014 the Government introduced its government security classifications (GSC) classification scheme which replaced the government protective marking scheme (GPMS). A key aspect of this is the reduction in the number of security classifications used. All potential suppliers should make themselves aware of the changes as it may impact on this requirement. The link below to the Gov.uk website provides information on the GSC: https://www.gov.uk/government/publications/government-security-classifications

Cyber Essentials is a mandatory requirement for Central Government contracts which involve the handling personal information, providing certain ICT products and services. There are 2 levels of certification; Cyber Essentials and Cyber Essential Plus. To participate in this procurement, bidders must be able to demonstrate they comply with the technical requirements prescribed by Cyber Essentials, for services under and in connection with this procurement.

Registering for access:

This procurement will be managed electronically via the BravoSolution eSourcing tool. This will be the route for sharing all information and communicating with bidders. If you have recently registered on the BravoSolution portal for another CCS procurement you can use the same account for this new procurement. If not, you will first need to register your organisation on the portal.

To register, you will need to:

1) Go to the URL: https://crowncommercialservice.bravosolution.co.uk.

2) Select the link ‘I am a new supplier user’;

3) Read and agree to the portal user agreement;

4) Complete the registration form, providing information including:

— the full legal name of your organisation,

— your company registration number,

— your DUNS number —a unique 9-digit number provided to organisations free of charge by Dun&Bradstreet,

— user and contact details.

Once you have registered on the BravoSolution eSourcing tool, you will be able to express your interest in this specific procurement. Your registered user will receive a notification email to alert them once this has been done.

Note: If you require additional users from your organisation to see the invitation to tender ITT, do not repeat the above process as this will create a new separate organisation account; instead the registered user can add additional users to the existing supplier organisation account via ‘User Management’ > ‘Manage Users’ > ‘Users’ > ‘Create’.

Expressing an interest:

To express your interest in this procurement:

1) Login to the BravoSolution eSourcing suite portal: https://crowncommercialservice.bravosolution.co.uk

2) On the dashboard select the link ITTs open to all suppliers;

3) On the ‘ITTs Open to All Suppliers’ webpage you will see one or more procurements listed, click on the procurement name you wish to access;

4) Click on express interest at the top of the next screen;

5) You can now access the published documents in the BravoSolution portal.

For assistance please contact the eSourcing Help-desk operated by BravoSolution by email at help@bravosolution.co.uk or call 0800 069 8630.

VI.4)Procedures for review

VI.4.1)Review body

Official name: The Minister for the Cabinet Office acting through Crown Commercial Service
Postal address: 9 th Floor, The Capital, Old Hall Street
Town: Liverpool
Postal code: L3 9PP
Country: United Kingdom
E-mail: supplier@crowncommercial.gov.uk
Telephone: +44 345102222
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

09/10/2019