Panel members for DVLA customer testing

Panel members for DVLA customer testing

The Recruitment of Participants/Panel members for DVLA customer testing.

Reference number: PS/12/08

Deadline date:01/06/2012

This deadline is for… Deadline for Expression of Interest

Contract value:£50,000 – £100,000

Location where the contract is to be carried out: Swansea

Is this suitable for smaller suppliers? Yes

Name of the buying organisation: DVLA


Description of the contract

DVLA’S Customer Testing Team is responsible for engaging with its customers using two research methodologies, usability testing and an online panel. To do this DVLA require a supplier to recruit members of the public in order that they can engage with their customers using their own established usability testing suite and online panel.



Classification of the contract

79600000 Recruitment services


Additional information

Contract type: Services – 27

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 04/07/2012 – 03/07/2015


Who to contact

Contact name Caroline Corteen

Organisation name DVLA

Address Commercial Services Group, C2 West Long View Road, Morriston, Swansea, ., SA6 7JL

Telephone 01792782376

Extension number:


Web address


How to apply

The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs).However, any selection of tenderers will be based solely on the criteria set out for the procurement,and the contract will be awarded on the basis of the most economically advantageous tender. Response Address: Commercial Services Group C2 West Long View Road Morriston Caroline Corteen UK DVLA 01792782376 SA6 7JL Swansea