Parking Services Remote and Virtual Payment Service

Parking Services Remote and Virtual Payment Service

Provide facilities for customers to make enquiries and purchase all types of parking permits, tickets, waivers and vouchers.

UK-Gloucester: IT services: consulting, software development, Internet and support

2012/S 248-410915

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Gloucestershire County Council
Commissioning Team, The Bridge, 2nd Floor, Shire Hall, Westagte Street
For the attention of: Wendy McEvoy
GL1 2TG Gloucester
Telephone: +44 1452328512

Internet address(es):

Address of the buyer profile:

Further information can be obtained from: Supplying the South West

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Supplying the South West

Tenders or requests to participate must be sent to: Supplying the South West

I.2)Type of the contracting authority

Regional or local authority
I.3)Main activity

General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

Parking Services Remote and Virtual Payment Service for Gloucestershire.
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 7: Computer and related services
Main site or location of works, place of delivery or of performance: Gloucestershire and Cotswolds.
NUTS code UKK13

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

– Provide facilities for customers to make enquiries and purchase all types of parking permits, tickets, waivers and vouchers.
– To validate data inputted by the customer against information provided and other agreed sources by the County and the Authorised Agents.
– To provide access to all data by the Authorised Agent and the County.
– Provide such equipment and supply, replace and maintain data as may be necessary for enforcement.
II.1.6)Common procurement vocabulary (CPV)

72000000, 48000000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

From 1.4.2013 to 31.3.2018 to provide the Authority with:
— A service allowing any member of the public meeting our criteria access to information and purchase a parking permit, voucher or pay for parking or waiver,
— To issue the above without requiring the use of paper permits, (with the exception of business permits which will be issued in a paper format by the Service Provider),
— Real time data suitable for enforcement of permit parking and pay and display restrictions,
— Regular reports on average and actual permit and pay and display service suitable for informed parking and financial management.
Gloucestershire County Council anticipates the following volume of permit sales for the duration of the Contract:
Contract Year Permit Numbers, Voucher Numbers
Yr1 5444 166430
Yr2 8744 316430
Yr3 11544 438930
Yr4 14044 454430
Yr5 14204 455230
We also anticipate a pay by phone uptake of 5 % of pay and display transactions. We currently have a total of 820,000 pay and display transactions per annum, and we expect to see this increase by 100% during the life of the contract to give a total number of pay and display phone transactions of 82,000.
Payments for parking are currently for five types of transactions;
a) Permits of various types allowing parking in designated spaces or waiving regulatory controls in designated areas;
b) Vouchers, issued to visitors within permit zones and operating like a permit but for a single calendar day;
c) Tickets, such as pay and display tickets allowing parking in a designated space or area for a short stipulated period;
d) Waivers, waiving the requirement to comply with some specific regulations in specified areas and issued to a vehicle by registration number. Waivers are issued on a dialy basis only in Gloucestershire.
e) Suspensions, removing restrictions from a specific area of highway for a time limited period to allow works etc;
Payments for parking are currently made to 5 district councils acting on behalf of the County. During the period of this contract enforcement operations both within Districts and across the County are due to be reviewed, we do not anticipate that any changes will impact on the provision of this service.
A Virtual Permit, Voucher or Ticket may be obtained by any of the methods provided by the Council through a Service Provider. This may include on-line applications, application by telephone or personal visit to a District Office manned by District Council staff with access to the online system. Other methods may be developed as technological advances allow.
Estimated value excluding VAT: 5 260 000 GBP
II.2.2)Information about options

Options: yes
Description of these options: 1 x two years extension. GBP 5 260 000 includes extensions.
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 60 (from the award of the contract)

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

See tender pack.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

See tender pack.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

See tender pack.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: See tender pack.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: See tender pack.
Minimum level(s) of standards possibly required: See tender pack.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
See tender pack.
Minimum level(s) of standards possibly required:
See tender pack.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 30.1.2013 – 17:00
IV.3.4)Time limit for receipt of tenders or requests to participate

31.1.2013 – 08:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Date: 31.1.2013
Persons authorised to be present at the opening of tenders: yes
Additional information about authorised persons and opening procedure: Authorised representatives of Gloucestershire County Council. Tender submissions are to be made electronically using

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

Claire Smart
Gloucestershire County Council Shire Hall
GL12TP Gloucester

VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:20.12.2012