Peer Research in Adult Social Care

Peer Research in Adult Social Care

We are intending to commission a three-year “peer research” project to an organisation that is independent of the Council.  We broadly define a “peer researcher” as a local resident with personal experience of adult social care services, trained to carry out research.

London Borough of Tower Hamlets
ESCW(A)4446 Peer Research in Adult Social Care
None
Contract Title:
ESCW(A)4446 Peer Research in Adult Social Care The London Borough of Tower Hamlets (LBTH) is seeking expressions of interest from interested organisations for the above service.

We are intending to commission a three-year “peer research” project to an organisation that is independent of the Council.  We broadly define a “peer researcher” as a local resident with personal experience of adult social care services, trained to carry out research.
Peer researchers will carry out research on the quality of adult social care services (e.g. interviewing adult social care users), and will get involved in projects designed to improve the quality of adult social care services (e.g. help deliver staff training).  The commissioned organisation will recruit, train and support the peer researchers; co-ordinate peer research activities; produce regular reports documenting peer research findings and make recommendations on service improvements.  Sitting behind this will be a sound research methodology and a programme of support for peer researchers.
This project builds on a previous one-year project whereby an organisation was commissioned to coordinate peer research on support planning in adult social care.  This project is therefore intended to help ensure that we build on the work that has already been done.
The anticipated outcomes and goals of this project are:
–           To improve the quality of adult social care by having a better insight into how people experience our services.  We know that people are often more willing to give honest feedback to peer researchers than they are to Council staff.  The research carried out by peer researchers will be utilised to make service improvements.
–           To improve the quality of adult social care by involving peer researchers in the delivery of specific projects.  This will include peer researchers helping to deliver staff training, enabling adult social care staff to hear directly from people who have experience of using services.
–           To develop the skills and abilities of local residents who are interested in being peer researchers.  Residents who have experience of adult social care and are interested in being a “peer researcher” will receive training and support to take on this role, which in turn will support their own career or personal development.
–           To develop the confidence and abilities of people who receive adult social care.  The commissioned organisation and the peer researchers will be involved in setting up projects that are aimed at empowering service users (e.g. meetings that enable people to share their experiences) and raising their understanding of adult social care so that people can challenge us if things go wrong.
To develop an organisational culture that puts a greater emphasis on the experience of service users and carers.  The project will result in more direct communication between service users, carers and all staff who do not currently come into daily contact with service users.

The anticipated contract start date is: August 2013

The estimated value of the contract is:
 
£150,000.00

For a period of: Three years.

Organisations wishing to express their interest are requested to register on the London Tenders Portal via the link below, where the tender documentation will be available for download. You may be required to complete a Pre-Qualification Questionnaire (PQQ) Please allow sufficient time to register (at least 1 working day).

LBTH uses the e-tendering system, the London Tenders Portal, which is free of charge to suppliers and providers. (Double-click links on this page or copy and paste to your web browser)


LBTH accepts no liability for expressions of interest that are not received due to internet connectivity issues, transmission delays or errors.

Deadline for expression of interest and return of quotation is:
12 noon on 18th June 2013.

LBTH is an Equal Opportunities Employer and a supporter of Ethical Governance, our protocol can be found here along with Or via:
http://www.towerhamlets.gov.uk/lgsl/801-850/828_tenders_and_contra cts/guidance_to_suppliers_and.aspx

LBTH does not undertake to invite all applicants or bind itself to accept the lowest or any Tender.  LBTH will not be liable for any costs incurred in tendering for this contract.

If you require any further information please contact:

Jay Bains
at:

Contact:
Mrs Jay Bains
Email Address:
jay.bains@towerhamlets.gov.uk
Telephone:
020 7364 4015
Fax:
20 7364 4973
Address:
4th Floor Mulberry Place, Town Hall
5 Clove Crescent
London
Greater London
E14 2BG
United Kingdom
Key Dates
12/08/2013
11/08/2016
24/05/2013 12:15
18/06/2013 12:00
Other Information
36 (months)
0 (months)
0

Express an interest online