Physiotherapy Services Tender Herefordshire

Physiotherapy Services Tender Herefordshire

Rapid access to assessment and care.

United Kingdom-Hereford: Physiotherapy services

2014/S 182-321461

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Herefordshire Council
Plough Lane
For the attention of: Miss Rachel Horne
HR4 0LE Hereford
Telephone: +44 1432383729

Internet address(es):

General address of the contracting authority:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

Rapid access to assessment and care.

II.1.2)Type of contract and location of works, place of delivery or of performance


NUTS code UKG11

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with several operators
maximum number of participants to the framework agreement envisaged: 9

Duration of the framework agreement

Duration in years: 3

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT: 349 000 GBP

II.1.5)Short description of the contract or purchase(s)

Herefordshire Council, (‘the Council’) in conjunction with the Clinical Commissioning Group (‘CCG’) will be requesting tenders for the provision of a Rapid Access to Assessment and Care Service (‘the Services’), which will be commissioned from the date of the contract award. This Service will comprise individual placements of up to two weeks for people requiring a short stay for reablement purposes or for time to allow assessment and care planning. Provision must be available within a very short time-scale (up to 24 hours) due to the nature of the service and its place in the urgent care pathway.
The aim is to provide a service which can respond to the needs of people in one of the following situations. Firstly, to individuals who are currently in hospital, awaiting further specialist assessments, or further recuperation but do not have a clinical need to remain there. Secondly, to individuals who are at risk of being admitted to hospital but their needs could be managed in Residential or Nursing home care.
The rationale for this Service is two-fold; firstly, to reduce the pressure on hospital beds in the Herefordshire NHS. Secondly, the Council wishes to moderate the pressure on the Herefordshire health and social care profession in general by maximising people’s independence and minimising their dependence on medical intervention where possible.
The Council requires a mix of provision in nursing homes and residential homes. Ideally the care homes will be dual registered so that people can benefit from a seamless reduction in the care which they receive as their condition improves. The Council wishes to enter into a framework agreement with a number of care homes across Herefordshire so that people can use services as close as practicable to their homes and families. The beds which are commissioned will be used for one of the following short stay purposes: step up, step down or assessment to care. They will provide a targeted intervention to prevent urgent/unplanned hospital admissions where:
— Step Up: whereby hospital admission is not required because any required medical intervention can be safely provided in a community setting, but it is unsafe for the service user to remain in their home.
— Step Down: in circumstances which it is adjudged that it is clinically safe for an individual to be discharged from hospital but it is unsafe for the service user to go straight home.
— Assessment to Care: when an individual needs a temporary safe environment to enable an assessment and care plan to be compiled.
All three of the aforementioned circumstances will include an element of assessment and onward care planning, ranging from community level support for people who will return home and care for themselves to in-depth assessment and care planning involving the individual, their families, health, social care and other agencies if the service user cannot return to their own home and needs to plan a move into permanent care.
In order to maximize people’s independence, Wye Valley NHS Trust will be providing occupational therapy and physiotherapy input for people using this service. The Council will provide reablement support. The care home will actively support the programmes set for the service users, and will add to the service users progress by trained care workers providing a reablement-focused care and support service seven days a week. Additionally, WVT will provide district nurse support for people who require it and are in residential care home placements as part of the RAAC service.
If people will be returning home and using the reablement service, the WVT therapists will provide full information about the person’s progress along with recommendations for the persons reablement support to the reablement service provider as part of delivering the programme in the home, and as part of transfer of care process upon returning home.
Outcomes: To maintain independence, health and well-being, to receive a personalised care and support plan to enable them to return home and live as independently as possible.
To enable people to remain in their own homes for as long as they wish and be a part of their local community.

II.1.6)Common procurement vocabulary (CPV)

85142100, 85141000, 85141200, 85144000, 85144100

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The Council seeks to award and mobilise a Framework in respect of the Services by 1.12.2014. There will be a maximum of 9 providers accepted onto the Framework to ensure that there is enough choice and flexibility in the marketplace.
There will be no TUPE implications for this Service.
The Framework will provide a platform for care to be delivered to those individuals within Herefordshire who fall into one of the following three categories:
1. Those who are currently living at home and require medical intervention which can be safely provided in a community setting. These individuals do not require hospital admission; however, it is unsafe for the service user to remain in their own home.
2.Those who are currently residing in hospital and are adjudged to be clinically safe to be discharged, but it is unsafe for the service user to go straight home.
3.Those who require a temporary safe environment where assessment, and care planning can take place.
All organisations which provide a Rapid Access to Care and Support Service must hold the appropriate registration with the Care Quality Commission (CQC).
Outcomes: To maintain independence, health and well-being, to receive a personalised care and support plan to enable them to return home and live as independently as possible.
To enable people to remain in their own homes for as long as they wish and be a part of their local community.
Estimated value excluding VAT: 349 000 GBP

II.2.2)Information about options

Options: yes
Description of these options: The initial term of the Framework will be for a three (3) year period, with an option to extend by a further year. The maximum term of the Framework will be four (4)years.
Provisional timetable for recourse to these options:
in months: 36 (from the award of the contract)

II.2.3)Information about renewals

This contract is subject to renewal: no

II.3)Duration of the contract or time limit for completion

Starting 1.12.2014. Completion 30.11.2017

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract

III.1.1)Deposits and guarantees required:


III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Details are provided in the Tender Documents.

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

The Council reserves the right to require groupings of Providers to take a particular legal form or to require that each party undertakes joint and severable liability irrespective of the form of vehicle to be established.

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: As detailed within the Tender Documents. Providers are required to comply with any relevant accreditation or certification schemes which the Council specifies during the lifetime of the Contract.
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: As set out within the Tender Documents.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: As set out within the Tender Documents.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As set out in the Tender Documents.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

As set by the Council’s e-tendering portal.

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

20.10.2014 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

The Council reserves the right not to proceed or not to award a contract for the whole or part of this proposed procurement. Variant bids will be accepted if accompanied by a compliant tender. Neither the Council nor any person on behalf of whom this procurement is undertaken is to be liable for any costs incurred by those expressing an interest or tendering for this contract.
Tender documents will be available in electronic format. Please follow the URL below to access the Council’s e-tendering portal, Proactis to register your interest; access tender documents and submit a response to this opportunity. Organisations wishing to participate in this procurement must first register on the Council’s e-tendering system via the following link:

The Proactis support team can be contacted via the following e-mail address: or via the following telephone number +44 1432 261617 (UK).

All enquiries should in the first instance be directed via the dialogue facility in the Proactis system: any enquiries and requests for support in relation to the Proactis system should be directed via the Proactis support team as detailed above.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The Council will incorporate a standstill period at the point which information regarding the award of the Contract is communicated to tenderers. That notification will provide full information on the award decision. The standstill period, which will be for a minimum of 10 calendar days, provides time for unsuccessful tenderers to challenge the award decision prior to the commencement of the Contract.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice: