Post Office IT Services

Post Office IT Services

Post office IT services – service integration and service desk. Industry Briefing Event.

UK-London: IT services: consulting, software development, Internet and support

2012/S 58-094733

Prior information notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Post Office Limited
148 Old Street
For the attention of: Brian Deveney
EC1V 9HQ London
UNITED KINGDOM
E-mail:

Internet address(es):

General address of the contracting authority: http://www.postoffice.co.uk

Further information can be obtained from: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

General public services
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II.B: Object of the contract (Supplies or services)

II.1)Title attributed to the contract by the contracting authority:

Post office IT services – service integration and service desk.
II.2)Type of contract and place of delivery or of performance

Service category No 7: Computer and related services
Post Office, London.
Delivery of services nationwide (UK).
NUTS code UK

II.3)Information on framework agreement

The notice involves the establishment of a framework agreement: no
II.4)Short description of nature and quantity or value of supplies or services:

As part of its organisational transformation and separation from Royal Mail Group (RMG), Post Office Limited (POL) intends to re-procure the full range of managed IT services supporting both its administrative and customer facing environments (e.g. branch, web).
The service integration and service desk function will provide assurance and management of end-to-end IT services to the POL business. It combines and manages the technical services provided by the delivery tower contractors, described in Sections II.B.2, II.B.3 and II.B.4. The combination of the service integration function and Service Desk operations ensures that a single provider will act as the first line of support and management for IT related questions, incidents and problems, as well as having the end-to-end accountability for the delivery of each IT service.
Lots

This contract is divided into lots: no

II.5)Common procurement vocabulary (CPV)

72000000, 72100000, 72200000, 72220000, 72221000, 72222000, 72223000, 72224000, 72225000, 72226000, 72227000, 72228000, 72246000, 72253000, 72253100, 72266000, 72300000, 72500000, 72600000, 72800000, 79400000

II.6)Scheduled date for start of award procedures
II.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.8)Additional information:

The re-procurement of contractors to support the IT services landscape at the Post Office referred to above is planned to be procured through procurement processes advertised under 2 separate OJEU notices. The first in time of those notices is anticipated to cover the Service Integration and service desk requirement described above.
Post Office would like to invite all interested parties that may wish to respond to notices placed further to this prior information notice to attend an industry briefing event. Further information can be found in Section VI.2) additional information.
II.1)Title attributed to the contract by the contracting authority:

Post office IT services – workplace.
II.2)Type of contract and place of delivery or of performance

Service category No 7: Computer and related services
Post Office, London.
Delivery of services nationwide (UK).
II.3)Information on framework agreement

The notice involves the establishment of a framework agreement: no
II.4)Short description of nature and quantity or value of supplies or services:

As part of its organisational transformation and separation from Royal Mail Group (RMG), Post Office Limited (POL) intends to re-procure the full range of managed IT services supporting both its administrative and customer facing environments (e.g. branch, web).
The Workplace function provides end user computing (EUC) services. This includes both branch and administrative office EUC, hardware support, EUC infrastructure applications (e.g. operating systems, antivirus) and EUC applications support (e.g. productivity applications).
Lots

This contract is divided into lots: no

II.5)Common procurement vocabulary (CPV)

72600000, 30200000, 30210000, 30230000, 32320000, 48300000, 48500000, 48600000, 48700000, 50320000, 50340000, 79811000, 79820000, 72100000, 72200000, 72500000

II.6)Scheduled date for start of award procedures
II.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.8)Additional information:

The re-procurement of contractors to support the IT services landscape at the Post Office referred to above is planned to be procured through procurement processes advertised under two separate OJEU notices. The Workplace requirement will be the subject of what is anticipated to be the second of those OJEU Notices, which is anticipated to be divided into Lots representing (in addition) POL’s applications, data centre and infrastructure, and networks requirements. Each lot is also described as a functional “Tower” by POL. Suppliers will be able to respond to one or more of the Lots within this OJEU notice.
Service commencement for the workplace and other towers will be a phased exercise, and the current plan is to award a contract or contracts in relation to the 3 towers (apps, data centre, infrastructure/ networks/ workplace) between late June and early September 2013.
Post Office would like to invite all interested parties that may wish to respond to notices placed further to this prior information notice to attend an industry briefing event. Further information can be found in Section VI.2) additional information.
II.1)Title attributed to the contract by the contracting authority:

Post office IT services – applications, infrastructure and data centres.
II.2)Type of contract and place of delivery or of performance

Service category No 7: Computer and related services
Post Office, London.
Delivery of services nationwide (UK).
II.3)Information on framework agreement

The notice involves the establishment of a framework agreement: no
II.4)Short description of nature and quantity or value of supplies or services:

As part of its organisational transformation and separation from Royal Mail Group (RMG), Post Office Limited (POL) intends to re-procure the full range of managed IT services supporting both its administrative and customer facing environments (e.g. branch, web).
The applications, infrastructure and data centres function provides the hardware, software and premises which support centralised hosted applications, and the storage and processing capacity to support other applications or functions. It also provides application development and maintenance (ADAM) services.
Lots

This contract is divided into lots: no

II.5)Common procurement vocabulary (CPV)

72000000, 30210000, 48600000, 48700000, 48800000, 72100000, 72200000, 72300000

II.6)Scheduled date for start of award procedures
II.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.8)Additional information:

The re-procurement of contractors to support the IT services landscape at the Post Office referred to above is planned to be procured through procurement processes advertised under two separate OJEU notices. The applications, infrastructure and data centres requirement will be the subject of what is anticipated to be the second of those OJEU Notices which is anticipated to be divided into lots representing (in addition) POL’s workplace and networks requirements. Each lot is also described as a functional “Tower” by POL. Suppliers will be able to respond to one or many of the Lots within this OJEU notice.
Service commencement for the applications, infrastructure and data centres and other towers will be a phased exercise, and the current plan is to award a contract or contracts in relation to the 3 towers (apps, data centre, infrastructure/ networks/ workplace) between late June and early September 2013.
Post Office would like to invite all interested parties that may wish to respond to notices placed further to this prior information notice to attend an industry briefing event. Further information can be found in Section VI.2) additional information.
II.1)Title attributed to the contract by the contracting authority:

Post office IT services – networks.
II.2)Type of contract and place of delivery or of performance

Service category No 7: Computer and related services
Post Office, London.
Delivery of services nationwide (UK).
II.3)Information on framework agreement

The notice involves the establishment of a framework agreement: no
II.4)Short description of nature and quantity or value of supplies or services:

As part of its organisational transformation and separation from Royal Mail Group (RMG), Post Office Limited (POL) intends to re-procure the full range of managed IT services supporting both its administrative and customer facing environments (e.g. branch, web).
The networks function provides IT networks services. This includes local area networks within offices and branches, wide area networks and connectivity between offices and branches and data centre environments.
Lots

This contract is divided into lots: no

II.5)Common procurement vocabulary (CPV)

72700000, 32400000, 32500000, 48200000, 50330000, 72400000, 72600000

II.6)Scheduled date for start of award procedures
II.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.8)Additional information:

The re-procurement of contractors to support the IT services landscape at the Post Office referred to above is planned to be procured through procurement processes advertised under two separate OJEU notices. The networks requirement will be the subject of what is anticipated to be the second of those OJEU Notices, which is anticipated to be divided into Lots representing (in addition) POL’s applications, data centre and infrastructure, and workplace requirements. Each lot is also described as a functional “Tower” by POL. Suppliers will be able to respond to one or more of the lots within this OJEU notice.
Service commencement for the networks and other towers will be a phased exercise, and the current plan is to award a contract or contracts in relation to the 3 towers (apps, data centre, infrastructure/ networks/ workplace) between late June and early September 2013.
Post Office would like to invite all interested parties that may wish to respond to notices placed further to this prior information notice to attend an industry briefing event. Further information can be found in Section VI.2) additional information.

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.2)Conditions for participation
III.2.1)Information about reserved contracts

Section VI: Complementary information

VI.1)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.2)Additional information:

The Post Office would like to invite all interested parties that may wish to respond to a future OJEU notice to attend an industry briefing event to be held 9am – 12:30pm 29.3.2012 at De Vere Holborn Bars, High Holborn, London EC1N 2NQ, UNITED KINGDOM.
This event will explain the background to the proposed procurements, along with setting out the scope, timelines, and value of the services tendered. POL will also be answering a selection of pre-submitted questions on the day.
Please register your interest and submit any questions by 26.3.2012 to: IT&CTransformation@postoffice.co.uk.

You will be provided with a briefing pack and will be required to provide full contact details of up to 2 individuals who will attend on behalf of your organisation.

VI.3)Information on general regulatory framework
VI.4)Date of dispatch of this notice:

21.3.2012