Postal Services for NHS

Postal Services for NHS

Postal, Mailroom, Courier and Communication Solutions.

UK-Salford: Postal services

2013/S 078-131574

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

NHS Shared Business Services Ltd (NHS SBS)
Halyard Court, Chandlers Point, 31 Broadway
For the attention of: Christopher Robson
M50 2UW Salford
UNITED KINGDOM
Telephone: +44 1612122420
E-mail: christopher_robson@nhs.net
Fax: +44 1612123709

Internet address(es):

General address of the contracting authority: http://www.sbs.nhs.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Other: Joint venture between the Departmnet of Health and Steria
I.3)Main activity

General public services
Health
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

SBS/13/CR/WCJ/8313 – Postal, Mailroom, Courier and Communication Solutions.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 4: Transport of mail by land [3] and by air
Main site or location of works, place of delivery or of performance: United Kingdom.
NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement

Framework agreement with several operators
maximum number of participants to the framework agreement envisaged: 32
Duration of the framework agreement

Duration in years: 4
Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 10 000 000 and 250 000 000 GBP

II.1.5)Short description of the contract or purchase(s)

Lot 1 Postal Services – End to End.
Lot 1 Scope of Services:
1. Collection and delivery to addressee.
2. International mail.
3. Re-direction.
4. Response services.
5. Track and trace.
6. Undeliverables / gone aways.
7. Other bespoke postal services.
8. Audit and consultancy services.
Lot 2 Postal Services – Downstream.
Lot 2 Scope of Services:
1. Collection and delivery to addressee.
2. International mail.
3. Re-direction.
4. Response services.
5. Track and trace.
6. Undeliverables / gone aways.
7. Document exchange.
8. Other bespoke postal services.
9. Audit and consultancy services.
Lot 3 Mail Room Equipment and Services.
Lot 3 Scope of Services:
1. Franking Machines.
2. Additional products and services.
3. Maintenance/support services.
4. Installation and configuration services.
5. Disposal and recycling services.
6. Training services.
7. Other bespoke mailroom equipment and services.
8. Audit and consultancy services.
Lot 4 Courier Services.
Lot 4 Scope of Services:
1. Clinical laboratory/medical courier services.
2. Same day or next day collection and delivery.
3. International collection and delivery.
4. Valuable Goods, Cash, Seized Goods and the Secure Transit, Storage and Destruction of Bulk Goods.
5. Other bespoke courier services.
6. Audit and consultancy services.
Lot 5 Communications Solutions.
Lot 5 Scope of Services:
1. Hybrid Mail.
2. Managed services.
3. Communication management solutions.
4. Data Cleansing and Address Management.
5. Other bespoke communication services.
6. Audit and consultancy services.
II.1.6)Common procurement vocabulary (CPV)

64110000, 30131400, 30144100, 64100000, 64112000, 64113000, 64121100, 79571000, 79823000, 79824000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Lots

This contract is divided into lots: yes
Tenders may be submitted for one or more lots
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

NHS Shared Business Services (NHS SBS) wishes to establish a framework agreement of suppliers for the provision of Postal, Mailroom, Courier and Communication Solutions to the public sector, including; (Lot 1) Postal Services – End to End, (Lot 2) Postal Services – Downstream, (Lot 3) Franking, (Lot 4) Courier Services and (Lot 5) Communication Solutions.
Estimated value excluding VAT:
Range: between 10 000 000 and 250 000 000 GBP
II.2.2)Information about options

Options: no
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Duration in months: 48 (from the award of the contract)

Information about lots

Lot No: 1 Lot title: Postal Services – End to End

1)Short description

Collection and delivery of traditional letters and packages using an end to end service.
2)Common procurement vocabulary (CPV)

64110000, 64112000, 64113000, 64121100, 79571000

3)Quantity or scope

Lot 1 Postal Services – End to End
Lot 1 Scope of Services:
1. Collection and delivery to addressee
2. International mail
3. Re-direction
4. Response services
5. Track and trace
6. Undeliverables / gone aways
7. Other bespoke postal services
8. Audit and consultancy services
Estimated value excluding VAT:
Range: between 2 000 000 and 50 000 000 GBP
4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots
Lot No: 2 Lot title: Postal Service – Downstream

1)Short description

Collection and delivery of traditional letters and packages using a downstream approach.
2)Common procurement vocabulary (CPV)

64110000, 64112000, 64113000, 64121100, 79571000

3)Quantity or scope

Lot 2 Postal Services – Downstream
Lot 2 Scope of Services:
1. Collection and delivery to addressee
2. International mail
3. Re-direction
4. Response services
5. Track and trace
6. Undeliverables / gone aways
7. Document exchange
8. Other bespoke postal services
9. Audit and consultancy services
Estimated value excluding VAT:
Range: between 2 000 000 and 50 000 000 GBP
4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots
Lot No: 3 Lot title: Mailroom Equipment and Services

1)Short description

Franking machines and associated postroom equipment and services.
2)Common procurement vocabulary (CPV)

30144100, 30131400

3)Quantity or scope

Lot 3 Mail Room Equipment and Services
Lot 3 Scope of Services:
1. Franking Machines
2. Additional products and services
3. Maintenance/support services
4. Installation and configuration services
5. Disposal and recycling services
6. Training services
7. Other bespoke mailroom equipment and services
8. Audit and consultancy services
Estimated value excluding VAT:
Range: between 4 000 000 and 100 000 000 GBP
4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots
Lot No: 4 Lot title: Courier Services

1)Short description

Collection and delivery of various clinical and non-clinical items, UK and internationally.
2)Common procurement vocabulary (CPV)

64100000, 79823000, 79824000

3)Quantity or scope

Lot 4 Courier Services
Lot 4 Scope of Services:
1. Clinical laboratory/medical courier services
2. Same day or next day collection and delivery
3. International collection and delivery
4. Valuable Goods, Cash, Seized Goods and the Secure Transit, Storage and Destruction of Bulk Goods
5. Other bespoke courier services
6. Audit and consultancy services
Estimated value excluding VAT:
Range: between 1 000 000 and 25 000 000 GBP
4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots
Lot No: 5 Lot title: Communication Solutions

1)Short description

Mail produced and mailed by 3rd party (onsite or offsite).
2)Common procurement vocabulary (CPV)

64110000, 64121100, 79571000, 79823000, 79824000

3)Quantity or scope

Lot 5 Communications Solutions
Lot 5 Scope of Services:
1. Hybrid Mail
2. Managed services
3. Communication management solutions
4. Data Cleansing and Address Management
5. Other bespoke communication services
6. Audit and consultancy services
Estimated value excluding VAT:
Range: between 1 000 000 and 25 000 000 GBP
4)Indication about different date for duration of contract or starting/completion

Duration in months: 48 (from the award of the contract)
5)Additional information about lots

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Details will be included in the procurement documentation available for download from EU supply eTendering portal: https://nhssbs.eu-supply.com

III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Details will be included in the procurement documentation available for download from EU supply eTendering portal: https://nhssbs.eu-supply.com

III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Details will be included in the procurement documentation available for download from EU supply eTendering portal: https://nhssbs.eu-supply.com

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: This procurement exercise will be conducted on the EU supply eTendering portal at: https://nhssbs.eu-supply.com

Candidates wishing to be considered for this agreement must register their expression of interest and provide additional procurement specific information through this portal.
To register interest:
1) Go to ‘Current Tender Opportunities’ from the eTendering portal login page: https://nhssbs.eu-supply.com

2) Find the tender listed and click on the title. This will take you to the letter of invitation.
3) If you are not a registered user of EU Supply follow the ‘Online registration’ link otherwise follow the ‘Login’ link and enter username and password.
4) Once logged in ‘Accept’ the invitation to register your interest in the opportunity. You will then be taken direct to the tender response screen.
5) Go to the ‘Access Documents’ folder on the response screen to view and download tender documentation.
Further guidance on how to access and respond to the opportunity is available in the ‘Quick Guide for Suppliers’ which is available for downloading from the main portal login page: https://nhssbs.eu-supply.com

(follow link: ‘Quick Guide for Suppliers’).
For any support in submitting your response please contact EU Supply Helpdesk at support@eu-supply.com (Tel: +44 8008402050) quoting the tender ID number.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Details will be included in the procurement documentation available for download from EU supply eTendering portal: https//:nhssbs.eu-supplycom
Minimum level(s) of standards possibly required: Details will be included in the procurement documentation available for download from the portal.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Details will be included in the procurement documentation available for download from EU supply eTendering portal: https//:nhssbs.eu-supplycom
Minimum level(s) of standards possibly required:
Details will be included in the procurement documentation available for download from the portal.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Open
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

SBS/12/CR/WFD/7715.
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

14.6.2013 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Date: 14.6.2013 – 12:00
Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The duration referenced in Section II 1.4 is for the placing of orders.
The value provided in Section II 1.4 is only an estimate. We cannot guarantee to successful suppliers any business through this framework agreement. Spend and volumes may vary throughout the life of the framework agreement from the anticipated levels given in this notice.
NHS Shared Business Services (SBS) wishes to establish a Framework Agreement for use by the following UK, Isle of Man and Scottish bodies (and any future successors to these organisations) subject to the approval of NHS SBS:
Public sector bodies, including any statutory and other successor organisations to any of the foregoing and in addition any other commissioners (whether alone of jointly with any other organisation), providers and regulators of NHS funded (either in whole or in part) services including practice based commissioning consortia, general practice commissioning consortia, the National Commissioning Board (and all sub national offices including any body obtaining new membership to NHS Shared Business Services Ltd).
This includes but is not limited to the following NHS Trusts:
5 Boroughs Partnership NHS Trust
Aintree University Hospitals NHS Foundation Trust
Alder Hey Childrens NHS Foundation Trust
Blackpool Teaching Hospitals NHS Foundation Trust
Bolton Hospitals NHS Foundation Trust
Bridgewater Community Healthcare NHS Trust
Calderstones Partnership NHS Foundation Trust
Central and Eastern Cheshire PCT
Central Manchester University Hospitals NHS Foundation Trust
Christie Hospital NHS Foundation Trust
Cumbria Partnership NHS Foundation Trust
East Cheshire NHS Trust
East Lancashire Hospitals NHS Trust
East London NHS Foundation Trust
Great Western Hospitals NHS Foundation Trust
Greater Manchester West Mental Health NHS Foundation Trust
Lancashire Care NHS Foundation Trust
Liverpool Community Health NHS Trust
Liverpool PCT
Manchester Mental Health & Social Care Trust
Mersey Care NHS Trust
Mid Staffordshire NHS Foundation Trust
NHS Ashton Leigh & Wigan
NHS Blackburn with Darwen Teaching Care Trust Plus (ceased 31/03/2013)
NHS Blackpool (ceased 31/03/2013)
NHS Bolton
NHS Bury
NHS Central Lancashire (ceased 31/03/2013)
NHS Cumbria (ceased 31/03/2013)
NHS East Lancashire (ceased 31/03/2013)
NHS Halton & St Helens
NHS Heywood, Middleton & Rochdale
NHS Knowsley
NHS Manchester
NHS North Lancashire (ceased 31/03/2013)
NHS North of England previously NHS North West (Strategic Health Authority)
NHS North Staffordshire
NHS Oldham
NHS Salford
NHS Sefton
NHS Stockport
NHS Stoke on Trent
NHS Tameside & Glossop
NHS Trafford
NHS Warrington
NHS Western Cheshire
North Cumbria University Hospitals NHS Trust
North Staffordshire Combined Healthcare NHS Trust
North West Ambulance Service NHS Trust
Pennine Care NHS Foundation Trust
Salford Royal NHS Foundation Trust
South Staffordshire PCT
Southport and Ormskirk Hospital NHS Trust
St. Helens and Knowsley Teaching Hospitals NHS Trust
Staffordshire & Stoke on Trent Partnership NHS Trust
Tameside Hospital NHS Foundation Trust
Trafford Healthcare NHS Trust –
see RW3 Central Manchester University Hospitals NHS Foundation Trust
University Hospital of North Staffordshire NHS Trust
University Hospital of South Manchester NHS Foundation Trust
University Hospitals of Morecambe Bay NHS Foundation Trust
Wrightington Wigan & Leigh NHS Foundation Trust
NHS North of England CSU
NHS Cumbria CCG
NHS Darlington CCG
NHS Durham Dales, Easington and Sedgefield CCG
NHS Gateshead CCG
NHS Hartlepool and Stockton-on-Tees CCG
NHS Newcastle Northa and East CCG
NHS Newcastle West CCG
NHS North Durham CCG
NHS North Tyneside CCG
NHS Northumberland CCG
NHS South Tees CCG
NHS South Tyneside CCG
NHS Sunderland CCG
NHS Lancashire CSU
NHS Blackburn with Darwen CCG
NHS Blackpool CCG
NHS Chorley and South Ribble CCG
NHS East Lancashire CCG
NHS Fylde & Wyre CCG
NHS Greater Preston CCG
NHS Lancashire North CCG
NHS West Lancashire CCG
National Commissioning Board
In addition the following public sector bodies will be able to use the Framework subject to the approval of NHS SBS:
Central Government Departments, Executive Agencies and NDPBs (see http://www.civilservice.gov.uk/jobs/Departments-NDPBs-AtoL/A-to-F.aspx http://www.civilservice.gov.uk/Assets/PublicBodies2009_tcm6-35808.pdf http://www.direct.gov.uk/en/DI1/Directories/A-ZOfCentralGovernment/index.htm

National Health Service (NHS) bodies, including:
Acute Trusts: http://www.nhs.uk/ServiceDirectories/Pages/AcuteTrustListing.aspx

Primary Care Trusts: http://www.nhs.uk/servicedirectories/Pages/PrimaryCareTrustListing.aspx

Mental Health Trusts: http://www.nhs.uk/ServiceDirectories/Pages/MentalHealthTrustListing.aspx

Ambulance Trusts: http://www.nhs.uk/ServiceDirectories/Pages/AmbulanceTrustListing.aspx

Care Trusts: http://www.nhs.uk/ServiceDirectories/Pages/CareTrustListing.aspx

Strategic Health Authorities: http://www.nhs.uk/ServiceDirectories/Pages/StrategicHealthAuthorityListing.aspx

Special Health Authorities: http://www.nhs.uk/ServiceDirectories/Pages/SpecialHealthAuthorityListing.aspx

Other English NHS bodies: http://www.nhs.uk/servicedirectories/Pages/ServiceSearch.aspx

Arms Length Bodies: http://www.dh.gov.uk/en/Aboutus/OrganisationsthatworkwithDH/Armslengthbodies/Categorisationofarmslengthbodies/index.htm

The NHS Commissioning Board and other organisations involved in commissioning or overseeing General Practitioner services and GP consortia which will be responsible for commissioning most aspects of NHS care (or equivalent body/bodies established pursuant to legislation enacted as a result of, or in connection with, the White Paper, Equity and Excellence: Liberating the NHS published July 2010.
GP Practices: http://www.nhs.uk/servicedirectories/Pages/ServiceSearch.aspx, and: http://www.general-practitioners-uk.co.uk/

And any other provider of primary medical services:
a) who are a party to any of the following contracts:
— General Medical Services (GMS),
— Personal Medical Services (PMS),
— Alternative Provider Medical Services (APMS) and/or.
b) Commissioned by the NHS Commissioning Board or other organisations involved in commissioning or overseeing General Practitioner services, as described above.
Social Enterprises: http://www.dh.gov.uk/prod_consum_dh/groups/dh_digitalassets/@dh/@en/documents/digitalasset/dh_119228.pdf

Local Authorities:
http://www.direct.gov.uk/en/Dl1/Directories/Localcouncils/AToZOfLocalCouncils/DG_AZ_

NHS Wales (National Health Service for Wales) including but not limited to: Welsh Health Boards, Primary care services – GPs, pharmacies, dentists and optometrists, Hospital services, and community services, including those provided through community health centres and mental health services:
http://www.nhsdirect.wales.nhs.uk/localservices/localhealthboards/

NHS Scotland (National Health Service for Scotland) including but not limited to: NHS Boards, Hospitals, Primary care Services GPs, pharmacies, dentists and optometrists, Hospital services, and community services, including those provided through community health centres and mental health services:
http://www.show.scot.nhs.uk/organisations/index.aspx

NHS Northern Ireland (National Health Service for Northern Ireland) including but not limited to: Health and Social Care Trusts, Primary care Services GPs, pharmacies, dentists and optometrists, Hospital services, social care services and community services, including those provided through community health centres and mental health services:
http://www.n-i.nhs.uk/

Local Authorities.
Police forces and other emergency services, including fire and rescue services, the maritime and coastguard agency and other rescue authorities (a list of police authorities and fire and rescue services can be found respectively at the following: http://www.police.uk/ and http://www.fireservice.co.uk/information/ukfrs

Educational establishments (ie schools maintained by local authorities, academies, city technology colleges; the Learning and Skills Council; further education establishments, and universities.
Registered social landlords (RSLs), a list of such authorities being available at: http://www.housingcorp.gov.uk/server/show/nav.489).

Registered charities, as detailed at http://www.charity-commission.gov.uk

Devolved and other administrations with the British Isles, including those detailed at: (in the case of Scotland) http://www.scotland.gov.uk/Home and http://www.scottish.parliament.uk/ (in the case of Wales) http://new.wales.gov.uk/?llang=en

Her Majesty’s prison service as detailed at www.hmprisonservice.gov.uk.

The Ministry of Defence as detailed at www.mod.uk.

Isle of Man Government Health / Public Services.
http://www.gov.im/health/

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: OJEU procedures include a minimum 10 calendar day standstill period at the point information on the award of the contract is communicated to bidders. This period allows unsuccessful bidders to seek further debriefing from the contracting authority before the contract is entered into. Such information should be requested from NHS SBS. If an appeal regarding the award of a contract has not been successfully resolved the Public Contracts Regulations 2006 (SI 2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly.
VI.4.3) Service from which information about the lodging of appeals may be obtained.
VI.4.3)Service from which information about the lodging of appeals may be obtained

NHS SBS Shared Business Services Ltd (NHS SBS)
Halyard Court, Chandlers Point, 31 Broadway
M50 2UW Salford
UNITED KINGDOM
Telephone: +44 1612123701

VI.5)Date of dispatch of this notice:18.4.2013