Preventative Services for Adults with Complex Needs Hertfordshire

Preventative Services for Adults with Complex Needs Hertfordshire

Statutory agencies and housing associations in Hertfordshire are looking to establish a joint funded preventative and intensive support service for Adults with multiple complex needs.

United Kingdom-Hertford: Health and social work services

2015/S 087-157448

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Hertfordshire County Council
Pegs Lane
Contact point(s): Strategic Procurement Group — UKH23
For the attention of: Zoe Upson
SG13 8DE Hertford
Telephone: +44 1707292463

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Regional or local authority

I.3)Main activity

General public services

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: yes

Affinity Sutton Housing Association, Aldwyck Housing Association, Herts Valley Clinical Commissioning Group, Hertfordshire Community NHS Trust, Hertfordshire Constabulary, Hertfordshire Partnership University NHS Foundation Trust, The Office of the Hertfordshire Police and Crime Commissioner, Hertsmere Borough Council, Jobcentre Plus, Three Rivers District Council, Thrive Homes Housing Association, Watford Community Housing Trust, West Hertfordshire Hospitals NHS Trust

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

HCC — 0415 — The Provision of Preventative Services for Adults with Complex Needs.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 25: Health and social services

NUTS code UKH23

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves the establishment of a framework agreement

II.1.4)Information on framework agreement

Framework agreement with a single operator

Duration of the framework agreement

Duration in years: 4

Estimated total value of purchases for the entire duration of the framework agreement

Estimated value excluding VAT:
Range: between 2 000 000 and 4 000 000 GBP

II.1.5)Short description of the contract or purchase(s)

Statutory agencies and housing associations in Hertfordshire are looking to establish a joint funded preventative and intensive support service for Adults with multiple complex needs. The vision of this service is to establish supportive relationships, appropriate accommodation and fulfilling daily activities for adults with complex and multiple needs, through a more cost effective use of collective resource. The successful provider that delivers this service must be able to successfully deliver services to complex and chaotic clients and work strategically to build credibility and provide analysis and learning which will help influence the delivery of public services in Hertfordshire in the future.
Full details in relation to this procurement are in the ‘My Tenders’ area in In-Tend.
This procurement is an Open (one stage process). Tenderers wishing to take part in this project are invited to “express interest” which will give access to the full procurement documents in the e-tendering system.
The deadline for submissions is 29.5.2015.
To be considered you must complete and submit a completed Response Document by the deadline of 12:00 Noon on 29.5.2015.
Please allow sufficient time to make your return as late returns will not be permitted by the system.
Any questions relating to this procurement must be made via correspondence on the website, in accordance with the procurement documents and can be addressed to the main contact as shown in the details above.

II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract

II.2.1)Total quantity or scope:

The estimated total value range of the Framework Agreement is 1 000 000-4 000 000 GBP and is for the core period of 4 years.
The Framework Agreement will be awarded for a core period of 4 years. Please note that the requirements of the Framework Agreement will be subject to available financial resources, supplier performance and flexibility to meet changing demands. In addition, there will be no form of exclusivity or volume that is guaranteed under the resultant Framework Agreement and the Council and other participating authorities will be entitled to enter into other Contracts and arrangements with other suppliers for the provision of any, or all, of the requirements which are the same as, or similar to those specified under the established Framework Agreement.

II.2.2)Information about options

Options: no
II.2.3)Information about renewals

II.3)Duration of the contract or time limit for completion

Starting 1.7.2015. Completion 30.6.2019

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation

III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: As per the invitation to tender documents.

III.2.2)Economic and financial ability

Minimum level(s) of standards possibly required: As per the invitation to tender documents.

III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
As per the invitation to tender documents.
Minimum level(s) of standards possibly required:
As per the invitation to tender documents.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts

III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:


IV.3.2)Previous publication(s) concerning the same contract


IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up


IV.3.7)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 12 (from the date stated for receipt of tender)
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

To access the procurement activity please visit

Submitting Tenders.
The Council uses an eTendering system and has worked closely with its Districts and Partners to create a joint procurement portal called Supply Hertfordshire. This portal provides an eTendering system which is run by In-Tend.

To participate in this tender you will need to go into and follow the online instructions and register, or log in.

Tenders must be completed and submitted electronically by the Due Date stated in the system. Paragraph 2.1 of the Instructions to Tenderers gives an indicative procurement timetable. When submitting your tender please ensure that you have read and understood all the necessary documentation and provided all the information requested.
Tenderers must ensure that these online Invitation to Tender Documents can be accessed and ensure that a response to this invitation is submitted in accordance with paragraph 2.1 of the Instructions to Tenderers. Please make sure you have submitted your completed tender response as the Council will not be held accountable for any errors made by a Tenderer in submitting your completed response. The eTendering system does not permit Tenders to be submitted after the closing time and date.
Tenderers are advised to ensure they allow sufficient time to submit their tenders prior to the tender submission deadline (paragraph 2.1 of the Instructions to Tenderers refers) to ensure any issues with uploading the documents can be resolved before the Project closes.
Multiple documents can only be uploaded one at a time or can all be zipped together using an application like WinZip.
We have provided a dedicated supplier guide located on the Supply Hertfordshire In-Tend site or by clicking the following link:

If you are experiencing problems with the system In-Tend offer a help section which includes a dedicated UK Support Desk which can be contacted via email or telephone +44 1144070065 for any website / technical questions Monday to Friday 8:30-17:30.

The Council reserves the right at any time to cease the procurement process and to not award the framework agreement.
The Council will not be responsible for, or pay the expenses or losses, which may be incurred by any Tenderer in the preparation of this tender.
The Council undertakes to hold confidential any information provided in the proposal submitted, subject to the Councils obligations under the Law, including the Freedom of Information Act 2000. If the applicant considers that any of the information submitted in the proposal should not be disclosed because of its sensitivity then this should be stated with the reason for considering it sensitive. The Council will endeavour to consult with the Tenderer about such sensitive information when considering any request received under the Freedom of Information Act 2000 before replying to such a request.
The Council reserves the right to carry out additional financial checks on all companies tendering for this Contract at any time during the procurement process, to ensure that they continue to meet the Councils requirements and remain financially viable to perform the Contract.
Electronic payment will be used.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures

VI.4.2)Lodging of appeals

Precise information on deadline(s) for lodging appeals: The contracting authority will incorporate a minimum ten calendar day (when using electronic means) standstill period at the point information on the award of the contract is communicated to tenderers. This period allows unsuccessful tenderers to challenge the decision to award a contract before a contract is executed/signed (as appropriate). The Public Contracts Regulations 2006 (SI 2006/5 (as amended)) provide for aggrieved parties who have been harmed or at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly and within the time limits as defined in the above regulations. Where a contract has not been entered into the court may order the setting aside of the award decision or order the contracting authority to amend any document and may award damages. If the contract has been entered into the court has the options to award damages and/or to shorten or order the contract ineffective.
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice: