Print and Mail Service London

Print and Mail Service London

The General Pharmaceutical Council is looking to identify a Print and Mailing Service Provider to manage the provision of the GPhC’s print and mailing requirements.

United Kingdom-London: Printing and distribution services

2014/S 210-372128

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

General Pharmaceutical Council
25 Canada Square
Contact point(s): Procurement Department
E14 5LQ London
Telephone: +44 2037138000

Internet address(es):

General address of the contracting authority:

Address of the buyer profile:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Other: Pharmacy Regulator

I.3)Main activity

Other: Pharmacy Regulation

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

Print and Mail Service.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 27: Other services
Main site or location of works, place of delivery or of performance: London.

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

The General Pharmaceutical Council (GPhC) is looking to identify a Print and Mailing Service Provider to manage the provision of the GPhC’s print and mailing requirements.
The (GPhC) is the independent regulator for pharmacists, pharmacy technicians and pharmacy premises in Britain. It is our job to protect, promote and maintain the health, safety and well-being of members of the public by upholding standards and public trust in pharmacy.
The GPhC’s role covers a wide range of functions that ensure that pharmacists and pharmacy technicians reach the correct levels of knowledge and competence to join our register of practitioners, and that once they are on the register, their registration is effectively administered, including the payment of their renewal fees and demonstration of their continuing professional development (CPD).
Such activities will include (but may not be limited to) mailing to all 50 000 pharmacists, 24 000 pharmacy technicians and 4 000 pharmacy premises owners for their annual renewal notices, supporting our potential new registrants through letters and supporting documents relating to their pre-registration training and exams, and letters and feedback documents relating to CPD submissions for existing registrants.
As the regulator for the pharmacy industry, accuracy is of critical importance to us, both in order to ensure that we are able to meet our responsibilities to protect the public, and to maintain our reputation across the industry and beyond.
We require the Print and Mailing Service provider to:
— Accept data from the GPhC in spreadsheet form with details of key data to be provided in mail out letters;
— Provide mail merge facilities to transfer the data provided into the correct letters;
— Print letters, forms, documents as required;
— Provide mail-out facilities to distribute the printed letters as appropriate;
— Provide reports back to the GPhC on mail-out results.
— Provide robust quality assurance processes to ensure that any errors are exceptional, and to ensure the integrity of the operation.
— Store document templates ready for immediate printing when required.
The GPhC is now seeking to manage this through a managed service provider for a period of not less than 3 years, with the scope to offer a 1 + 1 year extension to this contract. Potential bidders must be able to demonstrate a successful track record in supplying print and mailing facilities to similar sized organisations.

Organisations wishing to express an interest in this should request a pre-qualification questionnaire via email including the following information;

Contact name, title within organisation, email address and contact telephone number and for all correspondence the full name of the organisation. Deadline for receipt of requests is 27.11.2014.
To ensure all communication is dealt with in a timely manner all contact should be directed through the stated email address. Alternatively, your interest may be expressed via the mytenders website below.

Note: To register your interest in this notice and obtain any additional information please visit the myTenders Web Site at:

II.1.6)Common procurement vocabulary (CPV)

79824000, 79800000, 79810000, 79823000

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

II.2.2)Information about options

Options: yes
Description of these options: It is the intention to award a 3 year contract with break points and possible extensions based on satisfactory performance.
Provisional timetable for recourse to these options:
in months: 36 (from the award of the contract)

II.2.3)Information about renewals

This contract is subject to renewal: yes
Number of possible renewals: Range: between 1 and 2
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure


IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 5: and maximum number 10
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria

IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

IV.3.4)Time limit for receipt of tenders or requests to participate

27.11.2014 – 12:00

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates


IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

VI.3)Additional information

Following the Expressions of interest it is the intention of the GPhC to use a Pre-Qualification Questionnaire to identify and short list those suppliers who are both capable and willing to help us achieve our business objectives. The short listed suppliers will then be invited to tender.
(MT Ref:142649).
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice: