Problem Solving Tender

Problem Solving Tender

Growing Innovative Problem Solving Capability and Team and Organisational Effectiveness.

United Kingdom-London: Business development consultancy services

2019/S 049-112747

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Department for Business, Energy and Industrial Strategy (BEIS)
1 Victoria Street
United Kingdom
Contact person: Mark Pullen
NUTS code: UKInternet address(es):Main address:

Address of the buyer profile:

I.2)Information about joint procurement

The contract is awarded by a central purchasing body


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted electronically via:
Tenders or requests to participate must be submitted to the abovementioned address
Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge, at:

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Growing Innovative Problem Solving Capability and Team and Organisational Effectiveness

Reference number: 1789/01/2019

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The Department for Business, Energy and the Industrial Strategy (BEIS) Internal Consultancy aims to enable better decision making, primarily through facilitation: enabling the Department to find innovative solutions to some of our most pressing challenges, and by growing team and organisational effectiveness. Working with managers from across the Department and their stakeholders (internal and external) we seek to bring people together to problem solve and to make things happen to deliver BEIS priorities: challenging safely; thinking innovatively; exploring new perspectives; and, finding creative solutions.

II.1.5)Estimated total value

Value excluding VAT: 320 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UK
Main site or place of performance:


II.2.4)Description of the procurement:

BEIS are seeking a supplier to operate as members of the BEIS Internal Consultancy team, providing continuity of engagement with key managers and projects, building ongoing relationships and an understanding of the priorities of BEIS.

It is essential that the supplier can provide a range of different facilitation services, products and expertise, and which can be drawn upon as appropriate to the issue in hand.

The supplier will work alongside the Head of the BEIS Internal Consultancy to take the lead in:

— providing expertise, advice, support, and coaching in building individual, team and organisational effectiveness through a focus on facilitation, collaborative working, innovation and managing change. Transferring these skills to staff through a programme of direct coaching, consultancy, support, surgeries and demonstrations,

— actively encouraging the use of innovative approaches to problem-solving to enable the Department to find innovative solutions to improve organisational and team effectiveness and support managers working in a policy environment where there are high levels of uncertainty, complexity and ambiguity. Mixing use of established tried and tested thinking and tools with emergent and latest thinking and the use of digital solutions. BEIS operates from a number of locations across the UK and the ability to make effective use of technology to support and engage colleagues working at a distance and in a more virtual environment is essential,

— developing a more strategic and focused offering of BIC services, helping to ensure projects key to the delivery of BEIS are prioritised when considering when allocating BIC resources and services. Building an understanding of the Department’s priorities, establishing connections with other core departmental services enabling the capability of the organisation, and maintaining effective relationships with senior customers e.g. services provided by policy delivery and private office, the programme management office, organisational design and development, and human resources,

— establishing and building relationships with the Department’s senior leaders to enable them to build high-performing teams and innovative problem-solving capability,

— developing the BEIS Facilitator Network as a means of delivery. The supplier will provide a facilitation development programme that will act as a pipeline for bringing new facilitators onto the BEIS Facilitator Network and ensuring colleagues are confident and skilled in providing facilitation services. In addition to direct facilitation, members of the Network buddy and support one another, share case studies, transfer skills to colleagues and develop specific skills (e.g. action learning set facilitation, large group interventions, psychometric personality accreditation (Lumina Spark), all of which are supported and coached by The BIC team,

— creating a greater and more engaging and vibrant presence across the department, through improved digital presence and more regular communications including blogs, inspiring case studies. Meeting with staff to ”market” the service and gain customer insight. Build a stronger “virtual resource” and library on change, innovation and organisational effectiveness, and showcase success and good practice,

— providing a gateway to other specialisations, within and outside of BEIS, and the latest developments in creative and innovative thinking methods and alternative tools. Identifying ways and building the case about how we can make use of these in BEIS to drive organisational and team effectiveness, e.g. external speakers, thought leaders, digital applications,

— providing support to manage the use of our digital and on-line collaboration tools in workshops and events.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents
II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 48
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

To respond to this opportunity please click here:

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 09/04/2019
Local time: 14:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

IV.2.7)Conditions for opening of tenders

Date: 09/04/2019
Local time: 14:01

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows

VI.3)Additional information:

The Contracting Authority considers that this contract may be suitable for economic operators that are Small or Medium Enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement.

For more information about this opportunity, please visit the Delta eSourcing portal at:

To respond to this opportunity, please click here:

GO Reference: GO-201936-PRO-14248725

VI.4)Procedures for review

VI.4.1)Review body

Department for Business, Energy and Industrial Strategy (BEIS)
1 Victoria Street
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: