Professional Confidential Counselling Service Contract

Professional Confidential Counselling Service Contract

North Lanarkshire Council has a requirement to procure a service contract for the provision of Professional Confidential Counselling Services for its employees including the provision of employer referrals and self referrals).


1 Authority Details


Authority Name and Address

North Lanarkshire Council

Civic Centre, Windmillhill Street,




Executive Director Corporate Services

+44 1698302222


Address from which documentation may be obtained

As in 1.1


Completed documents must be returned to:

As in 1.1

2 Contract Details



Professional Confidential Counselling Service


Description of the goods or services required

North Lanarkshire Council has a requirement to procure a service contract for the provision of Professional Confidential Counselling Services for its employees including the provision of employer referrals and self referrals).

The service shall be provided by professionally qualified and competent counselling practitioners who maintain membership of an appropriate professional body such as the British Association for Counselling and Psychotherapy (BACP) or the Professional Body for Counselling and Psychotherapy in Scotland (COSCA). At all times, the service provider must protect the confidentiality of clients’ personal information while providing council management and employees with necessary information to manage their personal and/or work related problems. The range of services to be provided must include the following:

– Face to face professional counselling and debriefing (including an out of hours service);

– Given the wide geographical boundary of the council, the service provider shall be required to illustrate how the provision of suitable premises will be arranged (this should include the options available to the service provider in terms of offering local provision at Motherwell, Cumbernauld and either Coatbridge or Airdrie);

– Employer referrals for employees with personal problems that are affecting their work performance (this includes alcohol, drug and gambling abuse, stress, bereavement, harassment, family and relationship problems and all other areas excluding money and legal advice);

– Self referrals for Council employees as detailed above;

– Structured telephone counselling for employees who cannot attend in person;

– Access to a 24-hour Helpline giving general advice and support

support for Council employees who have been involved in incidents of violence, aggressive behaviour or serious injury;

– Quarterly reports giving general feedback and data on numbers of employer referrals and self referrals and reasons for referrals (while maintaining the anonymity of the client);

– Support for managers dealing with sensitive workplace situations;

– Access to relevant training or training for trainers at a reduced cost.

NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at


Notice Coding and Classification

151000 Business Consultancy
151500 Healthcare Consultancy
151510 Healthcare Consultancy – Public Health
151512 Healthcare Consultancy – Service Provision
152000 Management Consultancy
152012 Management Consultancy – Personnel
159999 other Consultancy
221100 Services – Health and Safety
261100 Professional and Advisory Services
269999 other Human Resources
311100 Counselling
311600 Services – Medical
319999 other Medical

150 Glasgow & Strathclyde


Total quantity or scope of tender

The contract duration will be from 01 April 2015 to 31 March 2018. The council reserves the right to extend this for a period of 1 year until 31 March 2019.

The estimated maximum value of the contract including the possible extension period, is £160,000, excluding VAT.

3 Conditions for Participation


Minimum standards and qualification required

As stated in the Invitation to Tender document.

4 Administrative Information


Type of Procedure

Single stage – Any candidate may submit a tender.


Reference number attributed to the notice by the contracting authority



Time Limits

a) Time-limit for obtaining documentation

b) Time-limit for receipt of completed tenders
21-01-2015  Time  12:00

c) Estimated award date 23-02-2015


Language or languages in which tenders or requests to participate can be drawn up



Tender Submission Postbox

5 Other Information


Additional Information

Collaborative arrangements:

North Lanarkshire Leisure, Culture NL

(SC Ref:324881)


Additional Documentation

ITT Document Final Version – Employee Counselling
ITT Document Final Version – Employee Counselling
North Lanarkshire Council General Conditions of Contract
Tender Return Envelope – Employee Counselling


Publication date of this notice