Provide Film and Television Content for Virgin Trains

Provide Film and Television Content for Virgin Trains

Provision of Television and Film Content for Virgin Trains’ On-board Server Project.

United Kingdom-London: Film-on-demand television

2015/S 184-334395

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

West Coast Trains Limited
North Wing Offices, Euston Station
Contact point(s): West Coast Trains Limited
For the attention of: Poppy Rosen-Nash
NW1 2HS London

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local sub-divisions
I.3)Main activity

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract


II.1.1)Title attributed to the contract by the contracting authority:

VT/PRN/Entertainment Content Project.

II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 27: Other services

NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement

II.1.5)Short description of the contract or purchase(s)

Provision of Television and Film Content for Virgin Trains’ On-board Server Project
Virgin Trains are installing an on-board server platform across the Virgin Trains fleet that will enable a number of digital interactions, to engage customers and significantly enhance the customer experience — to provide a best in the market solution. Over the next 6 months the server will be fitted across Virgin’s 76 trains and the project will go live in March 2016.
Virgin Trains are looking to work with content owners, supplier/s, or a content aggregtor to provide a range of best in the market, current and engaging content cached onto the server and streamed free-to-passenger’s devices over a local on-board Wi-Fi network.
Content must be of a high perceived value across television, film, digital press, gaming and RSS feeds. AV content must be across a broad range of genres, play lengths (short, medium and long). Content must appeal to a broad demographic and reflects the different customer segments who travel on the Virgin Trains West Coast; ranging from frequent, infrequent, leisure and business customers. Customers will be free to access through an entertainment app with an integrated DRM library across various personal smartphone, tablet and desktop devices. The content would be regularly updated in cycles (to be decided by the content provider/aggregator).
The content would serve 76 trains running on the West Coast Main Line. There are 56 Class 390 Pendolinos and 20 Class 221 Super Voyagers. A future phase of project would include the provision of Pay-Per-View content to our customers. Virgin Trains reserves the right to enter into one or more contracts with suitably qualified service providers to provide any combination of the services required.

II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no


This contract is divided into lots: no

II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure

IV.1.1)Type of procedure

Some candidates have already been selected (if appropriate under certain types of negotiated procedures) no
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information

IV.3.1)File reference number attributed by the contracting authority:

REF 00000072

IV.3.2)Previous publication(s) concerning the same contract


IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no

IV.3.4)Time limit for receipt of tenders or requests to participate

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no

VI.3)Additional information

This Contract is being procured using an e-tendering system called In-Tend. If you are not currently registered you must first register at

To view any opportunities or to express interest in please follow the on-screen commands.
Any clarification questions Must be raised via In-Tend. Any notifications regarding this opportunity will be issued via In-Tend. It is your responsibility to check In-Tend to be aware of any updates.

VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice: