Provision of a Messaging Service for Essex Police and its Partners

Essex Police require a web based messaging system to enable Police and partners to deliver specific messages to specific groups / geographic areas, using a number of two way engagement tactics.

Reference number: EPCBH13713

Deadline date:18/11/2013

This deadline is for… Completion of tender documents

Contract value:£27,000 – £150,000

Location where the contract is to be carried out: Essex

Is this suitable for smaller suppliers? Yes

Is this contract suitable for a voluntary, community and social enterprise organisations? Yes

Name of the buying organisation: Kent and Essex Police Procurement Services

Description of the contract

Essex Police require a web based messaging system to enable Police and partners to deliver specific messages to specific groups / geographic areas, using a number of two way engagement tactics. These tactics will include text, email and voice mail messaging. It is envisaged that the supplier will securely host the system and contacts database. This will allow Police, partners and the public themselves to warn and inform the communities across the county using the most appropriate engagements tactics, in a highly efficient and cost effective way.

Documents

Classification of the contract

72000000 IT services: consulting, software development, Internet and support

48510000 Communication software package

Additional information

Contract type: Services – Unspecified

Is it a framework agreement? No

Is this contract related to a programme of funding? No

Contract will be awarded based on: Most economically advantageous tender in terms of: The criteria stated in the contract documents

Estimated length of contract: 09/12/2013 – 08/12/2016

Who to contact

Contact name Naomi Dempster

Organisation name Kent and Essex Police Procurement Services

Address , DA11 8BD

Telephone 01474 366650

Extension number:

Fax

Email procurementservices@kent.pnn.police.uk

Web address

How to apply

An e-tendering portal will be used for this tender. Please follow the instructions below for guidance. Register your company on the eSourcing portal (this is only required once): Browse to the eSourcing Portal: https://kentpolice.bravosolution.co.uk and click the link to register, accept the terms and conditions and click “continue”, enter your correct business and user details, note the username you chose and click “Save” when complete, you will shortly receive an email with your unique password (please keep this secure). Express an Interest in the tender: EN Standard form 02 – Contract notice 8 / 22 Login to the portal with the username/password, click the “ITTs Open To All Suppliers” link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier), click on the relevant ITT to access the content, click the “Express Interest” button in the “Actions” box on the left-hand side of the page, this will move the ITT into your “/My ITTs” page. (This is a secure area reserved for your projects only), you can now access any attachments by clicking the “Settings and Buyer Attachments” in the “Actions” box. Responding to the tender: You can now choose to “Reply” or “Reject” (please give a reason if rejecting), you can now use the ‘Messages’ function to communicate with the buyer and seek any clarification, note the deadline for completion, then follow the on-screen instructions to complete the ITT, there may be a mixture of on-line & off-line actions for you to perform (there is detailed on-line help available). You must then publish your reply using the publish button in the “Actions” box on the left-hand side of the page. If you require any further assistance please consult the on-line help, or contact the eTendering help desk.