Provision of an Asset Management Solution

Provision of an Asset Management Solution for Environmental Services

In order to support the Environmental Services Departments strategy of stream-lining its business processes a single, comprehensive, department-wide, integrated, back office, ICT Solution is required that will accommodate the maximum number of departmental functions possible.

REFERENCE TS11025

Awarding body Derbyshire County Council

Est. Start Date: 01/02/2014
Est. End Date: 31/01/2019

Description

In order to support the Environmental Services Departments strategy of stream-lining its business processes a single, comprehensive, department-wide, integrated, back office, ICT Solution is required that will accommodate the maximum number of departmental functions possible.

The Council wishes to implement a Solution that:
– Facilitates excellent customer services to the public
– Maximises public self-service opportunities
– Enables customers to log and track the progress of fault reports
– Improves internal workflow management
– Improves performance management
– Minimises software Total Cost of Ownership
– Supports the code practice for asset management Chartered Institute of Public Finance and Accountancy
– Increases operational efficiency & flexibility
– Includes support for mobile & other flexible working options from the outset
– Support the Councils aim of reducing its property overhead, enabling it to rationalise its property portfolio
– Integrates disparate systems into a common interface
– Is capable of adapting to future needs
– Integrates with the Councils chosen Enterprise Resource Planning
– Preferably integrates with the Councils Electronic Data and Records Management Solution
– Has an acceptable Customer Records Management module or integrates with Northgate Front Office.
– compatible with the Councils ICT infrastructure.
 

Additional information

Contract Type One off
Procurement Process Restricted Tender
Option to extend The initial term is 5 years with option to extend for a further 3 years.
Estimated ValueText Description
Category Information Communication Technology,
CPV codes 72000000,
Suitable for SME YES

Document Available Until

15 May 2013

27 days

Submission Return By

15 May 2013

27 days

extend contract options:

The initial term is 5 years with option to extend for a further 3 years.

Contact Details

Pam Grainger
Derbyshire County Council Transformation Service Room 319 County Hall Smedley Street Matlock Derbyshire DE4 3AG

Requirement: Asset Management Solution