Public Relations Management Services for National Grid

Public Relations Management Services for National Grid

National Grid is looking for a number of agencies with a geographic spread to be part of a framework agreement to be operated using a specified call-off mechanism / procedure. Agencies to provide community relations support with a local presence for small and large projects around the UK.

UK-Warwick: public relations management services

2012/S 182-299317

Contract notice – utilities

Services

Directive 2004/17/EC

Section I: Contracting entity

I.1)Name, addresses and contact point(s)

National Grid
Global Procurement, National Grid, Warwick Technology Park, Gallows Hill
For the attention of: Karen Richardson
CV34 6DA Warwick
UNITED KINGDOM
E-mail: karen.richardson1@nationalgrid.com

Further information can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Main activity

Production, transport and distribution of gas and heat
I.3)Contract award on behalf of other contracting entities

The contracting entity is purchasing on behalf of other contracting entities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting entity:

WS35679124 community relations consultancy.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 11: Management consulting services [6] and related services
Main site or location of works, place of delivery or of performance: National Grid United Kingdom.
NUTS code UK

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s):

National Grid is an international electricity and gas infrastructure business.
In the UK we have a major programme to modernise and extend Britains energy infrastructure. It is a national activity on an unprecedented scale and it is essential we gain public understanding and acceptance of this work in order to deliver this infrastructure successfully.
We need to provide connections for any new generation including new low carbon energy generation to the national transmission system and this will mean network reinforcement and new infrastructure.
A key aspect of this programme is seeking the views of the public through extensive consultation with statutory bodes, local authorities and local communities in line with the principles set out in the National Grid Stakeholder Community and Amenity Policy. (http://www.nationalgrid.com/NR/rdonlyres/21448661-909B-428D-86F0-2C4B9554C30E/39991/SCADocument6_2_Final_24_2_18.pdf).

National Grid is looking for a number of agencies with a geographic spread to be part of a framework agreement to be operated using a specified call-off mechanism / procedure. Agencies to provide community relations support with a local presence for small and large projects around the UK. Agencies will be expected to act as integral members of National Grid project delivery teams.

II.1.6)Common procurement vocabulary (CPV)

79416100, 79410000, 79416200

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no
II.1.8)Information about lots

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:

Core services:
Stakeholder engagement:
Identifying and managing the engagement of all key external stakeholders affected by a project and to act as the point of contact for external stakeholders. This includes the provision of a free phone hotline for external enquiries/complaints.
Strategy development:
Developing appropriate community relations strategies and plans for individual projects. these will need to be tailored to the scale, sensitivity, significance to the business, community impact and potential media or political interest for the project.
Risk management:
Proactively advising on any community relations risks to a project and putting in place appropriate mitigating actions to manage these risks.
Production of promotional materials:
Production of project related promotional materials (e.g. consultation documents for the public, leaflets, newsletters, exhibition panels, videos and bespoke photography). Agencies will be responsible for developing the content and will need to use national grid approved suppliers for video, photography, design, production and the printing of materials. all materials will need to adhere to National grid brand and tone of voice guidelines.
Event management:
Organising and manning public consultation related events (e.g. public exhibitions, stands at county shows, community forums, and school events).
Web management:
Responsibility for developing content for project related websites and for launching and managing appropriate social media tools to support stakeholder engagement, where appropriate, (e.g. Face book and Twitter).
Local media relations:
Supporting the National Grid Media relations team to manage local media relations when appropriate, including supporting the development of media strategies, proactively seeking opportunities for local positive coverage, writing press releases, media monitoring and responding to press enquiries.
Local political engagement.
Responsibility for developing the engagement strategy for local authority elected members and local Mps and managing the contacts with them when appropriate. Also responsible for local intelligence gathering and coordination with National Grids Public affairs team.
Community investment:
Responsibility for seeking out opportunities to implement national grids community investment policy (e.g. with local schools and community organisations).
Innovation:
Demonstrate creativity and innovation in the proposals put forward for the delivery of community relations activities.
Research / measurement:
Carrying out research to measure the effectiveness of the community relations activities during and at the end of a project.
Project reporting:
Reporting on a monthly and quarterly basis on progress and expenditure and providing a feedback / lessons learnt for all projects.
Regional lead role:
Agencies may be asked to take on a lead role in a particular geographic region to ensure coordination across all National Grid Projects and any other national grid corporate communications.
II.2.2)Information about options

Options: no
II.2.3)Information about renewals

This contract is subject to renewal: no
II.3)Duration of the contract or time limit for completion

Starting 1.5.2013 Completion 30.4.2015

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

For this information please see the specific invitation to tender (RFP) and contract criteria which will be available from National Grid to those participants invited to tender.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Upon satisfactory completion of the project.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions:

The performance of the contract is subject to particular conditions: yes
Description of particular conditions: For this information please see the specific invitation to tender (RFP) and contract criteria which will be available from National Grid to those participants invited to tender.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: For this information please see the specific invitation to tender (RFP) and contract criteria which will be available from National Grid to those participants invited to tender.
III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: For this information please see the specific invitation to tender (RFP) and contract criteria which will be available from National Grid to those participants invited to tender.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met: For this information please see the specific invitation to tender (RFP) and contract criteria which will be available from National Grid to those participants invited to tender.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Negotiated
Some candidates have already been selected (if appropriate under certain types of negotiated procedures): no
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications or in the invitation to tender or to negotiate
IV.2.2)Information about electronic auction

An electronic auction will be used: yes
Additional information about electronic auction: Please note we reserve the right to use an electronic auction. You will be informed if National Grid elects to take this route.
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting entity:

WS35679124 Community Relations Consultancy
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents

Time limit for receipt of requests for documents or for accessing documents: 5.10.2012 – 09:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

5.10.2012 – 09:00
IV.3.5)Language(s) in which tenders or requests to participate may be drawn up
IV.3.6)Minimum time frame during which the tenderer must maintain the tender
IV.3.7)Conditions for opening tenders

Persons authorised to be present at the opening of tenders: no

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information:
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:17.9.2012