Rapid Response Domiciliary Care Cheshire
Cheshire East Council is inviting applications from appropriately registered providers of domiciliary care to deliver a service that will complement our existing service providers, through delivery of a rapid response service,
- Cheshire East Borough Council
- Rapid Response Domiciliary Care
- IMPORTANT NOTE: THE CONTRACT ATTACHED TO THIS TENDER OPPORTUNITY IS IN DRAFT FORMAT. THE FINALISED VERSION WILL BE POSTED AS SOON AS IT IS AVAILABLE AND PARTIES WHO HAVE REGISTERED AN INTEREST WILL BE NOTIFIED AUTOMATICALLY
Cheshire East Council is inviting applications from appropriately registered providers of domiciliary care to deliver a service that will complement our existing service providers, through delivery of a rapid response service, with an enabling approach, to prevent unnecessary hospital admissions and support the prompt discharge of patients from hospital back to their homes and avoid unnecessary longer term care packages where appropriate.
This contract will commence on 1st Decemeber 2014 last until 31st March 2015.
There is a maximum of £170,000 available to fund this service overall so the Council reserves the right to terminate the contract once this limit has been reached.
The service will be require to provide appropriately skilled and experienced domiciliary care and support workers to be deployed at short notice, no later than 6 hours after referral, to support people for a maximum of 4 weeks to avoid admission, or for a maximum of 2 weeks to support their timely and safe discharge from local hospitals.
Following receipt of the short term service, the service user will either no longer require care or will have their continuing care needs transferred to one of our contracted long term care providers.
-This service is required to be rapid response by its nature with referrals acknowledged within 1 hour and the service deployed no later than 6 hours after receipt of that referral.
– The service provider will be the sole provider of this service within Cheshrie East Council and therefore is required to accept all referrals across all of the Borough, failure to do so will be considered a breach of the contract and may result in termination of the agreement..
– Referrals may include Continuing Healthcare and end of life.
– The service will be provided within the client’s own home, or in the home of a relative, or in any other mutually agreed location.
– The service is required to be available to accept new referrals between 7.00am and 6.00pm with the service operating between 7.00am and 11.00pm.
– Though no work is guaranteed through the award of this contract, each service provider must have the capability and capacity to accept at least two new referrals each day.
– The service provider will not be required to undertake any tasks which are not usual in this service sector.
– The service provider must have full references, DBS checks and have given full induction and training to all staff carrying out duties under this contract.
– Applicants to this ITT are required to be fully CQC registered and be fully CQC compliant.
– This contract is being jointly supported by Cheshire East Council and both the South Cheshire and Eastern Cheshire Clinical Commissioning Groups. Referrals will therefore be made via agreed channels by any and all three organisations.
– Each care visit will be outcome focussed, however they will generally be expected to last between 30 minutes and 60 minutes in their duration.
– The principles of arriving at the agreed time to do what is agreed as needed, and to treat every client with dignity and respect are required for every care visit.
- Mr Robin Flynn
- Email Address:
- 2nd Floor
Macclesfield Town Hall
- 17/10/2014 14:00
- 10/11/2014 14:00
- 16 (months)
- 0 (months)
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