Reading Borough Council Home Care Framework

Reading Borough Council Home Care Framework

Establishment of a Framework Agreement for the provision of home care services.

United Kingdom-Reading: Social work services without accommodation

2019/S 218-536193

Social and other specific services – public contracts

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Reading Borough Council
National registration number: N/A
Postal address: Civic Offices, Bridge Street
Town: Reading
NUTS code: UKJ11
Postal code: RG1 2LU
Country: United Kingdom
Contact person: John Littlefair
Telephone: +44 1189372568

Internet address(es):Main address:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Home Care Framework

Reference number: RBC685

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Establishment of a framework agreement for the provision of home care services.

II.1.5)Estimated total value

Value excluding VAT: 36 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKJ11
Main site or place of performance:

Within the Borough of Reading.

II.2.4)Description of the procurement:

Home care and support services are commissioned for people who need support to maintain an acceptable level of health, hygiene, dignity, safety and ease in their home. In partnership with CCGs, the Council is committed to commissioning high-quality personal care and support services for people who are assessed as being in need of a service to enable them to remain living in their own home. The Council remains an important purchaser in the borough, able to provide intelligence, stability and volume of work to the care and support market. We want Reading’s care and support market to offer high quality, enable people to take control of their own health, wellbeing and care and define and achieve their outcomes safely and independently. The Council has supported the development of home care services in order to realise its vision that there should be a range of care and support options available to people living in its community. The development of these options maximises their ability to live independently for as long as possible, and prevents their inappropriate admission into long-term residential care or hospital.

This procurement aims to establish a multiple supplier framework agreement for the provision of these services.

II.2.6)Estimated value

Value excluding VAT: 36 000 000.00 GBP

II.2.7)Duration of the contract or the framework agreement

Duration in months: 72

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.4)Objective rules and criteria for participation

List and brief description of rules and criteria:

As set out in the procurement documents.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

As set out in the procurement documents.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Form of procedure

Open procedure

IV.1.3)Information about framework agreement

The procurement involves the establishment of a framework agreement
In the case of framework agreements, provide justification for any duration exceeding 4 years:

The framework has provision for reopening over its lifetime

IV.1.10)Identification of the national rules applicable to the procedure:

IV.1.11)Main features of the award procedure:

Similar to the open procedure.

IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest

Date: 06/01/2020
Local time: 12:00

IV.2.4)Languages in which tenders or requests to participate may be submitted:


Section VI: Complementary information

VI.2)Information about electronic workflows

VI.3)Additional information:

Organisations interested in expressing an interest in this procurement should download the procurement documents which are available on the Council’s e-tendering system at: and complete as instructed.

The Portal is free of charge — to register please follow the supplier registration guidance which is available on the Portal. Contractors wishing to be considered for this tendering opportunity must complete the tender documents and return them electronically via the Council’s e-tendering portal.

Please note: you must register your interest via the Council’s e-tendering portal if you intend to submit a tender. Interested parties must log onto the Council’s e-tendering portal at:, to express an interest and download the procurement documents. All communications regarding this procurement exercise will be conducted through the Council’s e-tendering portal including requests for clarifications or general enquiries. The procurement documents will be available for download up until the closing time and date for tender submissions, it is the organisation’s responsibility to ensure that they download the documents in ample time to ensure that they can be completed and returned electronically, along with supporting documents, prior to the closing time and date stipulated. Before completing the tender, potential providers/suppliers should ensure that the e-mail address that has been used to register their organisation will be checked regularly as the Council’s e-tendering system will generate automatic notifications to this e-mail address when there are updates, changes or messages sent relating to the project. Potential bidders should also check that their organisation’s details are correct and kept up to date.

Technical questions and assistance regarding the use and operation of the Portal should be addressed to the In-Tend Help Desk – e-mail:, tel. +44 8442728810.

VI.4)Procedures for review

VI.4.1)Review body

Official name: Reading Borough Council
Town: Reading
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: