Reading Borough Council Supported Living Framework

Reading Borough Council Supported Living Framework

The establishment of a Framework Agreement for the supply of supported living services.

United Kingdom-Reading: Social work services without accommodation

2019/S 218-536191

Social and other specific services – public contracts

Contract notice


Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Official name: Reading Borough Council
National registration number: N/A
Postal address: Civic Offices, Bridge Street
Town: Reading
NUTS code: UKJ11
Postal code: RG1 2LU
Country: United Kingdom
Contact person: John Littlefair
Telephone: +44 1189372568

Internet address(es):Main address:

I.2)Information about joint procurement


The procurement documents are available for unrestricted and full direct access, free of charge, at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement


Supported Living Framework

Reference number: RBC684

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

The establishment of a framework agreement for the supply of supported living services.

II.1.5)Estimated total value

Value excluding VAT: 36 000 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no

II.2.2)Additional CPV code(s)


II.2.3)Place of performance

NUTS code: UKJ11
Main site or place of performance:

In the Borough of Reading.

II.2.4)Description of the procurement:

The Council intends to secure directly commissioned supported living services through a supported living framework. This framework is intended to cover core support provision for people who may have learning disabilities, mental health needs, sensory impairment, physical disability, autistic spectrum conditions and people with multiple and complex needs.

Whilst it is expected that providers on the framework will take the majority of the packages offered, Reading Borough Council reserves the right to commission services from providers not on the framework where the accredited providers are unable to meet individuals’ needs, or in urgent cases. There will be an expectation that any providers who are engaged on an urgent basis will be required to work to the same contractual terms.

Supported living enables individuals to have the security of their own tenancy with support tailored to their specific needs. It provides flexibility and a range of options, with the potential for staff to be available during the day and/or night and numbers of staff commissioned according to the needs of the tenants. This therefore constitutes an important part of the care and support pathway. Supported living provides a step down from residential care placements, with support provided to enable a transition and then to develop independence to achieve the Individual’s potential. It can also enable individuals to move on to live in a home of their own, with care and support continuing to be provided if required.

A new expectation at Reading Borough Council is for providers to work in an outcomes based way where the Council has provided outcomes based support plans. In the first instance this may only apply to a small number of support packages but this number is expected to increase as outcomes based planning is more widely adopted throughout the Council’s Social Care teams. All Support Plans for supported living specify short- and long-term outcomes with timeframes for review.

An outcomes based approach focuses on measuring end results and looking at the individual holistically with an emphasis on improving skills and quality of life. It moves away from a time and task process where end results are not necessarily measured and aims to ensure that individuals are continually given the opportunity to develop their independence (i.e. to retain, regain or learn new skills and, where possible, reduce their dependency on others).

II.2.6)Estimated value

Value excluding VAT: 36 000 000.00 GBP

II.2.7)Duration of the contract or the framework agreement

Duration in months: 72

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.4)Objective rules and criteria for participation

List and brief description of rules and criteria:

AS set out in the procurement documents.

III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

As set out in the procurement documents.

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Form of procedure

Open procedure

IV.1.3)Information about framework agreement

The procurement involves the establishment of a framework agreement
In the case of framework agreements, provide justification for any duration exceeding 4 years:

The framework includes provision to allow new entrants over its lifetime. The services fall under the light touch regime and therefore the four year restriction can be varied when justified.

IV.1.10)Identification of the national rules applicable to the procedure:

IV.1.11)Main features of the award procedure:

Similar to the open procedure.

IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate / Time limit for receipt of expressions of interest

Date: 06/01/2020
Local time: 12:00

IV.2.4)Languages in which tenders or requests to participate may be submitted:


Section VI: Complementary information

VI.2)Information about electronic workflows

VI.3)Additional information:

Organisations interested in expressing an interest in this procurement should download the procurement documents which are available on the Council’s e-tendering system at: and complete as instructed.

The portal is free of charge — to register please follow the supplier registration guidance which is available on the portal. Contractors wishing to be considered for this tendering opportunity must complete the tender documents and return them electronically via the Council’s e-tendering portal.

Please note: you must register your interest via the Council’s e-tendering portal if you intend to submit a tender. Interested parties must log onto the Council’s e-tendering portal at: to express an interest and download the procurement documents. All communications regarding this procurement exercise will be conducted through the Council’s e-tendering portal including requests for clarifications or general enquiries. The procurement documents will be available for download up until the closing time and date for tender submissions, it is the organisation’s responsibility to ensure that they download the documents in ample time to ensure that they can be completed and returned electronically, along with supporting documents, prior to the closing time and date stipulated. Before completing the tender, potential providers/suppliers should ensure that the e-mail address that has been used to register their organisation will be checked regularly as the Council’s e-tendering system will generate automatic notifications to this e-mail address when there are updates, changes or messages sent relating to the project. Potential bidders should also check that their organisation’s details are correct and kept up to date.

Technical questions and assistance regarding the use and operation of the Portal should be addressed to the In-Tend Help Desk – e-mail:, telephone number +44 8442728810.

VI.4)Procedures for review

VI.4.1)Review body

Official name: Reading Borough Council
Town: Reading
Country: United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: