Real Time Information Hardware Maintenance Contract

Real Time Information Hardware Maintenance Contract

Centro is seeking a suitable supplier to undertake maintenance on its Real Time Information hardware assets for a period of 2 years commencing on 1.4.2013 with the aim of achieving a minimum rate of 95 % ‘up time’ of all installed units displaying information at any time.

UK-Birmingham: real-time passenger information system

2012/S 212-350885

Contract notice

Services

Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

Centro
Centro House, 16 Summer Lane
B19 3SD Birmingham
UNITED KINGDOM
E-mail: procurementteam@centro.org.uk

Internet address(es):

General address of the contracting authority: www.centro.org.uk

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

Other: Integrated Transport Authority
I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1)Description
II.1.1)Title attributed to the contract by the contracting authority:

Real Time Information Hardware Maintenance Contract.
II.1.2)Type of contract and location of works, place of delivery or of performance

Services
Service category No 1: Maintenance and repair services
Main site or location of works, place of delivery or of performance: Centro supported area of the West Midlands, U.K.
NUTS code UKG3

II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

Centro is seeking a suitable supplier to undertake maintenance on its Real Time Information hardware assets for a period of 2 years commencing on 1.4.2013 with the aim of achieving a minimum rate of 95 % ‘up time’ of all installed units displaying information at any time. Centro’s current asset base consists of hardware fitted ‘on street’ and also within Bus Stations / Interchanges and other indoor locations. Please note that this contract will be for hardware maintenance only and that Centro has separate arrangements for the maintenance of the software feeding the RTI hardware.
II.1.6)Common procurement vocabulary (CPV)

48813200

II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): yes
II.1.8)Lots

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion

Starting 1.4.2013. Completion 31.3.2015

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:

Following short listing, details will be outlined in the Invitation to Tender documents.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

Following short listing, details will be outlined in the Invitation to Tender documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Following short listing, details will be outlined in the Invitation to Tender documents.
III.1.4)Other particular conditions

The performance of the contract is subject to particular conditions: no
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers

Information and formalities necessary for evaluating if the requirements are met: Suppliers Instructions How to Express Interest in this Tender: 1. Register your company on the eSourcing portal (this is only required once) – Browse to the eSourcing Portal: https://wmcoe.bravosolution.co.uk and click the link to register – Accept the terms and conditions and click ‘continue’ – Enter your correct business and user details – Note the username you chose and click ‘Save’ when complete – You will shortly receive an email with your unique password (please keep this secure) 2. Express an Interest in the tender – Login to the portal with the username/password – Click the ‘PQQs / ITTs Open To All Suppliers’ link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) – Click on the relevant PQQ/ ITT to access the content. – Click the ‘Express Interest’ button at the top of the page. – This will move the PQQ /ITT into your ‘My PQQs/ My ITTs’ page. (This is a secure area reserved for your projects only) -You can now access any attachments by clicking ‘Buyer Attachments’ in the ‘PQQ/ ITT Details’ box 3. Responding to the tender – Click ‘My Response’ under ‘PQQ/ ITT Details’, you can choose to ‘Create Response’ or to ‘Decline to Respond’ (please give a reason if declining) – You can now use the ‘Messages’ function to communicate with the buyer and seek any clarification – Note the deadline for completion, then follow the onscreen instructions to complete the PQQ/ ITT – There may be a mixture of online & offline actions for you to perform (there is detailed online help available) You must then submit your reply using the ‘Submit Response’ button at the top of the page. If you require any further assistance please consult the online help, or contact the eTendering help desk.

III.2.2)Economic and financial ability

Information and formalities necessary for evaluating if the requirements are met: Please see PQQ documentation for full details of requirements.
Minimum level(s) of standards possibly required: Please see PQQ documentation for full details of requirements.
III.2.3)Technical capacity

Information and formalities necessary for evaluating if the requirements are met:
Please see PQQ documentation for full details of requirements.
Minimum level(s) of standards possibly required:
Please see PQQ documentation for full details of requirements.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession

Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

Restricted
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged minimum number 4: and maximum number 8
Objective criteria for choosing the limited number of candidates: PQQ submissions will be evaluated in terms of the following weightings:
— Section 3: Experience and Technical Capacity, 75 %,
— Section 4: Quality and Health and Safety, 20 %,
— Section 6: Environmental / Sustainability, 5 %.
In addition Sections 2, 5 & 7 contain Mandatory and Pass / Fail questions.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: yes
Additional information about electronic auction: Centro reserves the right to use a reverse auction.
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

A2011035.
IV.3.2)Previous publication(s) concerning the same contract

no
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Time limit for receipt of requests for documents or for accessing documents: 30.11.2012 – 12:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

30.11.2012 – 12:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates

17.12.2012
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

English.
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information

The Contracting Authority intends to use an eTendering system in this procurement exercise and reserves the right to use a reverse auction.
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained
VI.5)Date of dispatch of this notice:

30.10.2012