Recruitment Services – Non Medical Helper Support

Recruitment Services – Non Medical Helper Support

UCLan is seeking a provider of educational support workers (Non-Medical Helpers) and invites agencies to express interest in providing educational support workers for a range of activities in the classroom and to support students’ private study.

United Kingdom-Preston: Recruitment services

2013/S 213-370444

Contract notice


Directive 2004/18/EC

Section I: Contracting authority

I.1)Name, addresses and contact point(s)

University of Central Lancashire
Purchasing Office, Adelphi Building
For the attention of: Alison Thomas
PR1 2HE Preston
Fax: +44 1772892954

Internet address(es):

General address of the contracting authority:

Further information can be obtained from: The above mentioned contact point(s)

Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)

Tenders or requests to participate must be sent to: The above mentioned contact point(s)

I.2)Type of the contracting authority

Body governed by public law
I.3)Main activity

I.4)Contract award on behalf of other contracting authorities

The contracting authority is purchasing on behalf of other contracting authorities: no

Section II: Object of the contract

II.1.1)Title attributed to the contract by the contracting authority:

Non Medical Helper Support.
II.1.2)Type of contract and location of works, place of delivery or of performance

Service category No 22: Personnel placement and supply services
Main site or location of works, place of delivery or of performance: Preston, Lancashire.
NUTS code
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)

The notice involves a public contract
II.1.4)Information on framework agreement
II.1.5)Short description of the contract or purchase(s)

UCLan is seeking a provider of educational support workers (Non-Medical Helpers) and invites agencies to express interest in providing educational support workers for a range of activities in the classroom and to support students’ private study.
You will provide a full matching service following referral from UCLan, you will invoice each student’s funding body to recoup full costs of service provision, and you will meet all employment legislation regarding individual staff undertaking these activities.
The University of Central Lancashire (UCLan) is a World Class modern teaching and research University with campuses in Preston, Burnley, Westlakes and Cyprus. As such, the University is committed to providing superlative support services for students, including comprehensive support for students with disabilities. The University has an established track record in this area, and annually provides non medical helper support for more than 750 students. In total there are almost 2000 students at the University with a declared disability.
The services, practices and procedures developed over a number of years at UCLan have ensured that students with disabilities are in a position to study effectively, to fulfil their academic potential, thus moving towards creating parity with their peers. Good practice underpins services for UCLan’s disabled students, and we pride ourselves on our broad and comprehensive provision.
A key factor in the provision of support for students with disabilities is the provision of support workers (also known as non-medical helpers or NMHs), of which there are currently around 200, provided by the current supplier.
Students’ needs range from note-taking to specialist tuition. British Sign Language Interpreting and specialist Assistive Technology training. For many students, finding the necessary helpers themselves would be an impossible task, causing a good deal of anxiety. In extreme cases, such students would be unable to continue with their chosen programme of study without appropriate support.
UCLan plays a key role in supporting students to obtain their Assessment of Need and to secure funding, where available, for their support before making referrals to the supplier of Non-Medical Helper support. The appointed provider will, from this point, provide a full service including recruitment, training and appropriate matching of Support Workers with students, according to their identified needs. The appointed provider will ensure that appropriate quality checks are in place, and that all work is carried out in a timely manner, in order to ensure appropriate levels of support are in place for students when required. The appointed provider will provide assurance reports to UCLan on a regular basis, and will take responsibility for all invoicing to appropriate funding bodies, making appropriate credits and debits to UCLan in accordance with any variances.
The provision of a high quality Non Medical Helper Service which is recognised as sector leading is an important part of UCLan”s profile as a University which welcomes and supports equality and diversity. As a result, students with disabilities can study at UCLan in the confidence that the support provided will be of the highest quality.
II.1.6)Common procurement vocabulary (CPV)


II.1.7)Information about Government Procurement Agreement (GPA)

The contract is covered by the Government Procurement Agreement (GPA): no

This contract is divided into lots: no
II.1.9)Information about variants

Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
II.2.2)Information about options

Options: yes
Description of these options: Initial 2-year contract with option to extend for up to 2 further 12 month periods.
II.2.3)Information about renewals

This contract is subject to renewal: yes
II.3)Duration of the contract or time limit for completion

Starting 1.8.2014. Completion 31.7.2016

Section III: Legal, economic, financial and technical information

III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
III.1.4)Other particular conditions
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
III.2.2)Economic and financial ability
III.2.3)Technical capacity
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
III.3.2)Staff responsible for the execution of the service

Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no

Section IV: Procedure

IV.1)Type of procedure
IV.1.1)Type of procedure

IV.1.2)Limitations on the number of operators who will be invited to tender or to participate

Envisaged number of operators: 5
Objective criteria for choosing the limited number of candidates: A PQQ will be issued
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
IV.2)Award criteria
IV.2.1)Award criteria

The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction

An electronic auction will be used: no
IV.3)Administrative information
IV.3.1)File reference number attributed by the contracting authority:

IV.3.2)Previous publication(s) concerning the same contract

IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document

Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate

IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up

IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence
VI.2)Information about European Union funds

The contract is related to a project and/or programme financed by European Union funds: no
VI.3)Additional information
VI.4)Procedures for appeal
VI.4.1)Body responsible for appeal procedures
VI.4.2)Lodging of appeals
VI.4.3)Service from which information about the lodging of appeals may be obtained

VI.5)Date of dispatch of this notice:31.10.2013