Remote Revenues and Benefits Handling Service on a Call Off Basis
Tenders are invited for the supply of services in respect of the remote processing and handling of a range of Revenues and Benefits work packages including: Processing of Housing and Council Tax Benefit; Processing of Council Tax; Processing of Business Rates; Responding to Customer Contacts by telephone.
UK-Derby: Data-processing services
2013/S 020-031338
Contract notice
Services
Directive 2004/18/EC
Section I: Contracting authority
Derby City Council
The Council House, Corporation Street
For the attention of: Procurement
DE1 2FS Derby
UNITED KINGDOM
Telephone: +44 1332643294
E-mail: procurement@derby.gov.uk
Internet address(es):
General address of the contracting authority: http://www.Derby.gov.uk
Address of the buyer profile: http://www.mytenders.org/search/Search_AuthProfile.aspx?ID=AA0342
Further information can be obtained from: Derby City Council
The Council House, Corporation Street
Contact point(s): Procurement
DE1 2FS Derby
UNITED KINGDOM
Telephone: +44 1332643294
E-mail: procurement@derby.gov.uk
Internet address: www.sourcederbyshire.co.uk
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: Derby City Council
The Council House, Corporation Street
Contact point(s): Procurement
DE1 2FS Derby
UNITED KINGDOM
Telephone: +44 1332643294
Internet address: https://in-tendhost.co.uk/derbyshirepartnership/
Tenders or requests to participate must be sent to: Derby City Council
The Council House, Corporation Street
For the attention of: Tender Receipt Officer
DE1 2FS Derby
UNITED KINGDOM
Telephone: +44 1332643294
Internet address: https://in-tendhost.co.uk/derbyshirepartnership/
Section II: Object of the contract
Service category No 27: Other services
Main site or location of works, place of delivery or of performance: Derby.
NUTS code UKF11
— Processing of Housing and Council Tax Benefit;
— Processing of Council Tax;
— Processing of Business Rates;
— Responding to Customer Contacts by telephone.
The Council requires a flexible arrangement to enable the allocation of tasks within the above work packages at times of peak demand.
All aspects of the contract will be on a call off basis and the Council does not guarantee any minimum volume of work through the contract period. Work will be called off as and if required.
The initial contract period is 12 months and is estimated to commence 1.6.2013.
72310000, 72253000, 75310000
The annual contract value will not exceed GBP 350 000.
The total contract value(including possible extensions) is GBP 1 050 000.
Estimated value excluding VAT: 1 050 000 GBP
Description of these options: There is an option to extend for up to a further 2 years, on an annual incremental basis, subject to funding, performance and service requirements.
Section III: Legal, economic, financial and technical information
(2) All candidates will be required to produce a certificate or declaration demonstrating that the candidate, their directors, or any other person who has powers of representation, decision or control of the candidate has not been convicted of conspiracy, corruption, bribery, or money laundering. Failure to provide such a declaration will result in the candidate being declared ineligible and they will not be selected to participate in this procurement process.
(3) All candidates will be required to produce a certificate or declaration demonstrating that they have not been convicted of a criminal offence relating to the conduct of their business or profession.
(4) All candidates will be required to produce a certificate or declaration demonstrating that they have not committed an act of grave misconduct in the course of their business or profession.
(5) All candidates will be required to produce a certificate or declaration demonstrating that they have fulfilled obligations relating to the payment of social security contributions under the law of any part of the United Kingdom or of the relevant State in which the candidate is established.
(1) A statement of the principal goods sold or services provided by the supplier or the services provider in the past 3 years, detailing the dates on which the goods were sold or the services provided; the consideration received; the identity of the person to whom the goods were sold or the services were provided.
Section IV: Procedure
Place:
The Council House, Corporation Street, Derby.
Section VI: Complementary information
Please go to www.sourcederbyshire.co.uk and look for the contract advert under ‘latest or live contracts’. Then click on the link at the bottom right of the advert ‘Apply online’ to take you to our e-tendering system. There you will be able to register your details and request the documents. This is done by:
— Click on ‘view details’ on the bottom right of the relevant tender;
— Click on ‘express interest’ at the bottom right of the tender detail;
— Enter login details. If not registered then follow instructions and complete the registration form. Please ensure you complete the company details section and the individual details section;
— Click that you confirm you wish to express interest.
The system will then send you an email with a ‘user id’ which you can use then to log into the system. A second email will be sent explaining that the documents have been published to your area of the Derbyshire Partnership website. Click on the link to take you to the website, and login using the details received.
— Once logged in, click on ‘my tenders’;
— Click on ‘view details’;
— Click on ‘tender stage’ tab.
By scrolling to the bottom of the page you will be able to view and download the documents for completion, along with instructions on how to make a submission.
(MT Ref:98136)
VI.5)Date of dispatch of this notice:25.1.2013