Responsive Repairs Services Salford
Contour Property Services is looking for a suitably qualified contractor(s) to deliver Day to Day Responsive Repairs and Out of Hours Repairs to External and Common Parts, to approx 5,223 properties under its management.
UK-Salford: repair and maintenance services of building installations
Section I: Contracting authority
Symphony Housing Group Ltd.
Quay Plaza 2, 1st Floor – Lowry Mall, Salford Quays
Contact point(s): Symphony Housing Group
For the attention of: Stephen Everitt
M50 3AH Salford
Telephone: +44 3456021120
General address of the contracting authority: http://www.symphonyhousing.org.uk
Address of the buyer profile: https://cirrus-tenders.co.uk/Home.aspx?Link=%5b673fc8e0-f9e0-4bb9-aa28-989ccbffdf9a%5d&ClientStyle=1
Electronic access to information: https://cirrus-tenders.co.uk/Home.aspx?Link=%5b673fc8e0-f9e0-4bb9-aa28-989ccbffdf9a%5d&ClientStyle=1
Electronic submission of tenders and requests to participate: https://cirrus-tenders.co.uk/Home.aspx?Link=%5b673fc8e0-f9e0-4bb9-aa28-989ccbffdf9a%5d&ClientStyle=1
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
Section II: Object of the contract
Service category No 1: Maintenance and repair services
Main site or location of works, place of delivery or of performance: North West of England.
NUTS code UKD
50700000, 50710000, 50711000, 50712000, 50800000
Job order history indicates; 260 emergency(24 hours), 1,328 Urgent (7 days) & 588 routine (28 days) jobs were issued in the last 12 months.
Contour Property Services management portfolio of 5,223 properties is located axcross across the North West of England.
The subsequent contract issued may be subject to TUPE (Transfer of Undertakings (Protection of Employment) Regulations 2006).
Please note. To access the Pre-Qualification Questionnaire (PQQ) please go to: https://cirrus-tenders.co.uk/Home.aspx?Link=%5b673fc8e0-f9e0-4bb9-aa28-989ccbffdf9a%5d&ClientStyle=1.
Estimated value excluding VAT: 300 000,00 GBP
Description of these options: An option to extend the initial 1 year contract by a further 1+1 years. (Maximum contract length 3 years) subject to annual performance reviews and Board approval.
Provisional timetable for recourse to these options:
in months: 12 (from the award of the contract)
Number of possible renewals: 2
In the case of renewable supplies or service contracts, estimated timeframe for subsequent contracts:
in months: 12 (from the award of the contract)
Section III: Legal, economic, financial and technical information
Description of particular conditions: Bidders who satisfy any of the criteria for rejection set out in Regulation 23(1) Public Contract Regulations 2006 shall be treated as ineligible. Bidders maybe requested to provide such evidence as it is reasonably necessary to allow the Authority to establish that the aforementioned criteria does not apply to them.
(a) is bankrupt or is being wound up, where his affairs are being administered by the court, where he has entered into an arrangement with creditors, where he has suspended business activities or is in any analogous situation arising from a similar procedure under national laws and regulations;
(b) is the subject of proceedings for a declaration of bankruptcy, for an order for compulsory winding up or administration by the court or of an arrangement with creditors or of any other similar proceedings under national laws and regulations;
(c) has been convicted by a judgment which has the force of res judicata in accordance with the legal provisions of the country of any offence concerning his professional conduct;
(d) has been guilty of grave professional misconduct proven by any means which the contracting authorities can demonstrate;
(e) has not fulfilled obligations relating to the payment of social security contributions in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(f) has not fulfilled obligations relating to the payment of taxes in accordance with the legal provisions of the country in which he is established or with those of the country of the contracting authority;
(g) is guilty of serious misrepresentation in supplying the information required under this Section or has not supplied such information;
(h) has been the subject of a conviction for participation in a criminal organisation, as defined in Article 2(1) of Council Joint Action 98/733/JHA;
(i) has been the subject of a conviction for corruption, as defined in Article 3 of the Council Act of 26.5.1972 and Article 3(1) of Council Joint Action 98/742/JHA3 respectively;
(j) has been the subject of a conviction for fraud within the meaning of Article 1 of the Convention relating to the protection of the financial interests of the European Communities;
(k) has been the subject of a conviction for money laundering, as defined in Article 1 of Council Directive 91/308/EEC of 10.6.1991 on prevention of the use of the financial system for the purpose of money laundering.
(b) the presentation of balance-sheets or extracts from the balance-sheets, where publication of the balance-sheet is required under the law of the country in which the economic operator is established;
(c) a statement of the undertaking’s overall turnover and, where appropriate, of turnover in the area covered by the contract for a maximum of the last 3 financial years available, depending on the date on which the undertaking was set up or the economic operator started trading, as far as the information on these turnovers is available.
Minimum level(s) of standards possibly required: Companies Financial Risk will be evaluated using a Dunn and Bradstreet risk report. Companies will be expected to have a minimum Risk level of 3.
— Evidence, experience and expertise of delivering repairs and maintenance services in the Leasehold/Private Housing Sector. You may use upto 3 previous contract examples to demonstrate this,
— Evidence of average completion times, customer satisfaction and performance levels you have achieved against Key Performance Indicators (KPI),
—Examples of how you have improved customer satisfaction levels,
— Your experience of customer involvement and working with customer groups and housing managers,
— A statement of your average annual manpower and the number of managerial staff for the past 3 years,
— Examples of promoting Equality and Diversity in the way you provide services and in employment practices,
— The use of technology to transfer information including receiving jobs, issuing to operatives, staged updates and completions via an interface and KPI reporting. Plus your expectation of coverage of technology across your operatives and any sub-contracted work your experience of TUPE, Transfer of Undertakings (Protection of Employment) Regulations and identify the number of staff affected by TUPE into and out of your organisation in the last 3 years.
Section IV: Procedure
Objective criteria for choosing the limited number of candidates: Those companies who meet the criteria contained in the Pre-Qualification Questionniare, including evaluation of the relevant qualifications and experience in providing this or a similar service.
Payable documents: no
Section VI: Complementary information
Estimated timing for further notices to be published: 3 years assuming the options to extend are used.
If an appeal regarding the award of a contract has not been successfully resolved, the Public Contracts Regulations 2006 (SI 2006 No 5) provide for aggrieved parties who have been harmed or are at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly (generally within 3 months). Where a contract has not been entered into, the Court may order the setting aside of the award decision or order the contracting authority to amend any document and may award damages. If the contract has been entered into the Court may only award damages.
Symphony Housing Group reserve the right not to award any contract or any Lot within the contract and to terminate the procurement at any stage. The Group shall not be liable for any costs or expenses incurred by those expressing an interest in tendering for this contract. Any agreement entered into will be governed by English Law and will be subject to the exclusive jurisdiction of the English Courts.
VI.5)Date of dispatch of this notice:21.3.2012