Revenue and Benefits Processing
Framework for the provision of off-site processing capacity for the Council’s revenues and benefits service. UK-Durham: business services: law, marketing, consulting, recruitment, printing and security
Section I: Contracting authority
I.1)Name, addresses and contact point(s)
Durham County Council
Corporate Procurement, County Hall
For the attention of: Ian Wilson
DH1 5UL Durham
General address of the contracting authority: http://www.durham.gov.uk
Further information can be obtained from: The above mentioned contact point(s)
Specifications and additional documents (including documents for competitive dialogue and a dynamic purchasing system) can be obtained from: The above mentioned contact point(s)
Tenders or requests to participate must be sent to: The above mentioned contact point(s)
I.2)Type of the contracting authority
Regional or local authority
General public services
I.4)Contract award on behalf of other contracting authorities
The contracting authority is purchasing on behalf of other contracting authorities: no
Section II: Object of the contract
II.1.1)Title attributed to the contract by the contracting authority:
The Provision of additional processing capacity for the Council’s revenues and benefits service.
II.1.2)Type of contract and location of works, place of delivery or of performance
Service category No 11: Management consulting services  and related services
Main site or location of works, place of delivery or of performance: Durham County Council.
NUTS code UKC14
II.1.3)Information about a public contract, a framework agreement or a dynamic purchasing system (DPS)
The notice involves the establishment of a framework agreement
II.1.4)Information on framework agreement
Framework agreement with several operators
maximum number of participants to the framework agreement envisaged: 6
Duration of the framework agreement
Duration in years: 4
II.1.5)Short description of the contract or purchase(s)
Framework for the provision of off-site processing capacity for the Council’s revenues and benefits service.
II.1.6)Common procurement vocabulary (CPV)
79000000, 79400000, 79500000, 79900000
II.1.7)Information about Government Procurement Agreement (GPA)
The contract is covered by the Government Procurement Agreement (GPA): yes
This contract is divided into lots: no
II.1.9)Information about variants
Variants will be accepted: no
II.2)Quantity or scope of the contract
II.2.1)Total quantity or scope:
2 year contract with an option of a further 2 years at the end of the initial 2 year period as outlined in the procurement process.
II.2.2)Information about options
II.2.3)Information about renewals
II.3)Duration of the contract or time limit for completion
Starting 1.5.2012. Completion 30.4.2016
Section III: Legal, economic, financial and technical information
III.1)Conditions relating to the contract
III.1.1)Deposits and guarantees required:
The contracting authority reserve the right to require deposits, guarantees, bonds or other forms of appropriate security. Further details will be set out in the tender documents.
III.1.2)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
Finance conditions and payment arrangements will be made in accordance with the contract documents.
III.1.3)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
The contracting authority reserve the right to require groupings of service providers to take a particular legal form or to require a single provider to take primary liability or to require each party to undertake joint and several liability. If relevant further details will be set out in the tender documents.
III.1.4)Other particular conditions
The performance of the contract is subject to particular conditions: yes
Description of particular conditions: Under this project the contractor may be required to participate in the achievement of social and environmental considerations.
III.2)Conditions for participation
III.2.1)Personal situation of economic operators, including requirements relating to enrolment on professional or trade registers
Information and formalities necessary for evaluating if the requirements are met: In accordance with articles 45 to 50 of Directive 2004/18/EC and Regulations 23 to 29 of the Public Contracts Regulations 2006 and as set in the pre-qualification questionnaire (PQQ) available from the NEPO portal as detailed in Section V1.3.
III.2.2)Economic and financial ability
Information and formalities necessary for evaluating if the requirements are met: In accordance with articles 47 of Directive 2004/18/EC and Regulation 24 of the Public Contracts Regulations 2006 and as set in the pre-qualification questionnaire (PQQ) available from the NEPO portal as detailed in Section V1.3.
Minimum level(s) of standards possibly required: 1. Public liability 5 000 000 GBP;
2. Employers liability 10 000 000 GBP;
3. Professional indemnity 1 000 000 GBP.
Information and formalities necessary for evaluating if the requirements are met:
In accordance with articles 48 to 50 of Directive 2004/18/EC and Regulation 25 of the Public Contracts Regulations 2006 and as set in the pre-qualification questionnaire (PQQ) available from the NEPO portal as detailed in Section V1.3.
Minimum level(s) of standards possibly required:
Essential criteria as outlined in the PQQ document. Bidders must successfully pass parts A-E of the PQQ (in line with the evaluation criteria set out in the PQQ Documents) to have their responses to the technical questions in part F of the PQQ evaluated. Parts A-E include financial assessment; grounds for exclusion; insurance; health & safety and equality & diversity.
III.2.4)Information about reserved contracts
III.3)Conditions specific to services contracts
III.3.1)Information about a particular profession
Execution of the service is reserved to a particular profession: no
III.3.2)Staff responsible for the execution of the service
Legal persons should indicate the names and professional qualifications of the staff responsible for the execution of the service: no
Section IV: Procedure
IV.1)Type of procedure
IV.1.1)Type of procedure
IV.1.2)Limitations on the number of operators who will be invited to tender or to participate
Envisaged number of operators: 6
Objective criteria for choosing the limited number of candidates: The top 6 ranked bidders will be invited to tender. The Authority does not intend to invite more than 6 bidders to tender. If there are 2 or more bidding organisations tied with the same total score such that the Authority does not have 6 clear bidding organisations to invite for tender, the tie will be broken by revisiting the scores for the technical questions in the order shown in the technical tie break methodology and priority table detailed within the instructions to bidders and evaluation guidance document.
IV.1.3)Reduction of the number of operators during the negotiation or dialogue
The most economically advantageous tender in terms of the criteria stated in the specifications, in the invitation to tender or to negotiate or in the descriptive document
IV.2.2)Information about electronic auction
An electronic auction will be used: no
IV.3.1)File reference number attributed by the contracting authority:
QTLE – 8RKK2V
IV.3.2)Previous publication(s) concerning the same contract
IV.3.3)Conditions for obtaining specifications and additional documents or descriptive document
Time limit for receipt of requests for documents or for accessing documents: 15.3.2012 – 16:00
Payable documents: no
IV.3.4)Time limit for receipt of tenders or requests to participate
20.3.2012 – 16:00
IV.3.5)Date of dispatch of invitations to tender or to participate to selected candidates
IV.3.6)Language(s) in which tenders or requests to participate may be drawn up
IV.3.7)Minimum time frame during which the tenderer must maintain the tender
IV.3.8)Conditions for opening tenders
VI.2)Information about European Union funds
The contract is related to a project and/or programme financed by European Union funds: no
Please note this Tender is being advertised on Durham County Council’s E-tendering system. With reference to Section II.2.3 – please note that the service requirements under this contract are anticipated to be for a contract period of 2 years with an option to extend the provision for a further 2 years.
Organisations can register electronically for the documents via www.nepoportal.org
. Then access the supplier’s area, select Durham and input QTLE-8RKK2V. The framework will be let to more than one contractor.
VI.4.2)Lodging of appeals
Precise information on deadline(s) for lodging appeals: The contracting Authority will incorporate a standstill period at the point information of the award of the Contract is communicated to bidders. That notification will provide full information on the award decision. The standstill period which will be for a minimum of 10 calendar days, provides time for the unsuccessful bidders to challenge the award decision before the contract is entered into. The Public Regulations 2006 (as amended) provide for aggrieved parties who have been harmed or at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland).
VI.4.3)Service from which information about the lodging of appeals may be obtained