Roadside Repair and Recovery Service for MOD Vehicles

Roadside Repair and Recovery Service for MOD Vehicles

Provision of a roadside repair and recovery service to MOD owned and registered vehicles. 

United Kingdom-Andover: Breakdown and recovery services for commercial vehicles

2018/S 090-203400

Contract notice


Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Ministry of Defence, C and C
Army Commercial, D Res, Zone 8 (IDL 437), 2nd Floor, Ramillies Building, Army Commercial, Marlborough Lines, Monxton Road
SP11 8HT
United Kingdom
Contact person: Mr James Racheter
Telephone: +44 1264381655
NUTS code: UKJ3
Internet address(es):Main address:

I.2)Information about joint procurement


Access to the procurement documents is restricted. Further information can be obtained at:
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the following address:
Ministry of Defence, C and C, Other
SP11 8HJ
United Kingdom
Contact person: James Racheter
Telephone: +44 1264381655
NUTS code: UKJ3Internet address(es):Main address:

I.4)Type of the contracting authority

Ministry or any other national or federal authority, including their regional or local subdivisions

I.5)Main activity

Other activity: Breakdown services

Section II: Object

II.1)Scope of the procurement


Provision of National Roadside Repair and Recovery

Reference number: ArmyHQ2/00276

II.1.2)Main CPV code


II.1.3)Type of contract


II.1.4)Short description:

Army HQ has identified a requirement for the Provision of a roadside repair and recovery service to MOD owned and registered vehicles. The service is required 24 hours a day, 365 days of the year.

II.1.5)Estimated total value

Value excluding VAT: 4 700 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKJ3
Main site or place of performance:

Hampshire and Isle of Wight.

II.2.4)Description of the procurement:

A full service is required for all types of vehicles including cars, motorcycles, light commercial vehicles, and trailers through to heavy commercial vehicles including vehicles carrying sensitive loads e.g. fuel and ammunition. Armoured and tracked vehicles are also included up to a maximum gross weight of 44 tonnes.

The focus will be on effecting repair in the first instance to BS EN ISO 9001:2015 and ISO 14001:2015 or equivalent. There may be occasions where specialist recovery vehicles are required.

The service is required 24 hours a day, 365 days of the year (366 in the event of a Leap Year) and must be available throughout the whole of the United Kingdom (including the Scottish Islands and Northern Ireland), Germany and the rest of Europe, and extends to Morocco in North Africa. A free-phone facility must be in place for MOD personnel to call for assistance including an alternative facility for those using satellite phones. It is anticipated that the contract will be in place with effect from 1.9.2018 for a 4 year period plus an option to extend for up to 1 further year.

The Authority draws your attention to the Bidders Conference Day which is to be held on 15.5.2018. This is an opportunity for Service Providers to be briefed on the requirement and seek clarification to any questions they may have. Please note that confirmation of attendance is required by 1000 hrs on 14.5.2018, using the proforma provided at Annex B to DEFFORM 47.

A Cyber Risk Assessment has been carried out for this requirement. The risk has been assessed as LOW, Reference nº: RAR-F2ZMYDS2

Please respond to the Risk Assessment and demonstrate compliance and include within your tender, further information can be located here —

Potential Service Providers must read through this set of instructions and follow the process to respond to this opportunity using the access code provided later on in the advert text.

Suppliers must login, go to your Response Manager and add the following Access Code: 94385D734R

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

Value excluding VAT: 4 700 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Start: 31/08/2018
End: 31/08/2022
This contract is subject to renewal: no

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes
Description of options:

Without prejudice to any other condition of the Contract at the end of the duration of the Contract the Authority shall have the option to extend the Contract for a further one year period or part thereof. The option to extend the contract will be exercised by no later than 3 months before Contract Expiry. After the expiry of the below period, no new options relating to this contract will be issued.

The Option period available is: 31.8.2022 — 31.8.2023.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

Please see Annex A to SC2 (General Conditions).

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure


IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 19/06/2018
Local time: 09:30
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:


IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 01/10/2018

IV.2.7)Conditions for opening of tenders

Date: 19/06/2018
Local time: 10:00

Army HQ, Andover.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic invoicing will be accepted
Electronic payment will be used

VI.3)Additional information:

The Authority reserves the right to amend any condition related to security of information to reflect any changes in national law or government policy. If any contract documents are accompanied by instructions on safeguarding classified information (e.g. a Security Aspects Letter), the Authority reserves the right to amend the terms of these instructions to reflect any changes in national law or government policy, whether in respect of the applicable protective marking scheme, specific protective markings given, the aspects to which any protective marking applies, or otherwise. The link below to the website provides information on the Government Security Classification.

Advertising Regime OJEU: This contract opportunity is published in the Official Journal of the European Union (OJEU),the MoD Defence Contracts Bulletin and

Suppliers must read through this set of instructions and follow the process to respond to this opportunity.

The information and/or documents for this opportunity are available on

You must register on this site to respond, if you are already registered you will not need to register again, simply use your existing username and password. Please note there is a password reminder link on the homepage.

Suppliers must login, go to your Response Manager and add the following Access Code: 94385D734R

Please ensure you follow any instruction provided to you here.

The deadline for submitting your response(s) is detailed within this Contract Notice, you will also have visibility of the deadline date, once you have added the Access code via DCO as the opening and closing date is visible within the opportunity.

Please ensure that you allow yourself plenty of time when responding to this opportunity prior to the closing date and time, especially if you have been asked to upload documents.

If you experience any difficulties please refer to the online Frequently Asked Questions (FAQ’s) or the User Guides or contact the MOD DCO Helpdesk by emailing or Telephone 0800 282 324

GO Reference: GO-201859-DCB-12389863

VI.4)Procedures for review

VI.4.1)Review body

Ministry of Defence, C and C, Other
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice: