Robotic Process Automation Tender

Robotic Process Automation Tender

Leicester City Council is aiming to implement robotic process automation technology to improve the efficiency of back office processing across a number of thematic areas.

United Kingdom-Leicester: Software package and information systems

2019/S 194-471826

Contract notice

Services

Legal Basis:

Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses

Leicester City Council
Bosworth House, 9-15 Princess Road West
Leicester
LE1 6TH
United Kingdom
Contact person: Mrs Rebecca Cowan
Telephone: +44 1164541272
E-mail: rebecca.cowan@leicester.gov.uk
NUTS code: UKF21
Internet address(es):Main address: http://www.leicester.gov.uk

Address of the buyer profile: http://www.leicester.gov.uk

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://procontract.due-north.com/Advert/Index?advertId=f09655a7-c8e5-e911-80fa-005056b64545
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

Regional or local authority

I.5)Main activity

General public services

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Robotic Process Automation (RPA)

Reference number: 0575RCDCPG

II.1.2)Main CPV code

48000000

II.1.3)Type of contract

Services

II.1.4)Short description:

Leicester City Council is aiming to implement robotic process automation ‘(RPA)’ technology to improve the efficiency of back office processing across a number of thematic areas. The purpose of this tender exercise is to identify a supplier of such a product, to support a proof of concept ‘(POC)’ approach to this technology to allow the Council to determine the benefit of the tool/software selected and decide whether it is rolled out to Council wide services beyond the initial POC tender.

II.1.5)Estimated total value

Value excluding VAT: 50 000.00 GBP

II.1.6)Information about lots

This contract is divided into lots: no
II.2)Description
II.2.1)Title:
II.2.2)Additional CPV code(s)

II.2.3)Place of performance

NUTS code: UKF21

II.2.4)Description of the procurement:

Leicester City Council is aiming to implement robotic process automation ‘(RPA)’ technology to improve the efficiency of back office processing across a number of thematic areas. The purpose of this tender exercise is to identify a supplier of such a product, to support a proof of concept ‘(POC)’ approach to this technology to allow the Council to determine the benefit of the tool/software selected and decide whether it is rolled out to Council wide services beyond the initial POC tender.The aim of the contract is to provide Leicester City Council with a tool/software/a suite of fully established functional RPAs that can carry out various tasks and activities. The intention is to use these functional RPAs across various services to establish business benefits and where and how the Council can utilise the RPAs to increase efficiencies and improve customer journey and experience.

The Council wants to ensure that it maximises the use of this tool/software by having the flexibility to carry out a POC covering a number of processing themes across multiple services areas. The RPA capability themes identified are:

II.2.5)Award criteria

Criteria below
Quality criterion – Name: Quality / Weighting: 60
Price – Weighting: 40

II.2.6)Estimated value

Value excluding VAT: 50 000.00 GBP

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 60
This contract is subject to renewal: yes
Description of renewals:

Of One(1) year with the option to extend for up to a further One(1) + One(1) + One(1) + One(1) year(s).

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no
II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation
III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers
III.1.2)Economic and financial standing
III.1.3)Technical and professional ability
III.1.5)Information about reserved contracts
III.2)Conditions related to the contract
III.2.1)Information about a particular profession
III.2.2)Contract performance conditions:
III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue
IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 04/11/2019
Local time: 10:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 3 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Date: 04/11/2019
Local time: 10:00
Place:

Council Offices.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no
VI.2)Information about electronic workflows
VI.3)Additional information:
VI.4)Procedures for review

VI.4.1)Review body

Leicester City Council
Leicester
United Kingdom
VI.4.2)Body responsible for mediation procedures
VI.4.3)Review procedure
VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

04/10/2019