Sage 200 Support – Invitation to Tender

Sage 200 Support – Invitation to Tender

St Helens Chamber is seeking a provider to supply Sage 200 Support and Sicon WAP support.

Contract summary


  • Information technology services – 72222300

Location of contract

Any region

Value of contract


Published date

26 February 2020

Closing date

05 March 2020

Contract start date

01 August 2020

Contract end date

31 July 2023

Contract is suitable for SMEs?


Contract is suitable for VCSEs?




St Helens Chamber is seeking a provider to supply Sage 200 Support and Sicon WAP support.

This contract is to work alongside St Helens Chamber’s in house IT team to provide both Sage Support and Application Management.

We are currently reviewing all of our systems and trying to implement improvements and efficiencies wherever we can.

As part of this we are looking very closely at the support we have in place for our systems. We want to ensure that we have the best support possible in place which reduces the considerable amount of time we are spending internally on system support issues. This will enable us to concentrate our resources on delivering our services to our members and customers.

We are looking for proactive support, meaning support from a company that understands how we work and comes forward with suggestions of how we can better use the modules we have and identify other modules or add-ons that would help us improve processes and implement efficiencies.

Full Support requirements can be found in the IIT document.


About the buyer

Contact name

Nadeem Aslam


Salisbury Street,Off Chalon Way


01744 742000



Other information


ITT – Sage & Sicon Wap Application Support

ITT SHC 2020-01 Sage & Sicon Wap Support.pdf

Supporting Information Questionnaire

Supporting Info SHC 2020 01.docx

Testimonial Cover Sheet

Testimonial Cover Sheet.docx

Answers to all submitted questions will be published here on 6th March 2020


How to apply

Please apply directly to the buyer using the contact details provided, or follow the instructions given in the notice description or information section.