Salesforce CRM Consultancy Contract

Salesforce CRM Consultancy Contract

Provide Salesforce CRM consultancy to the British Council.

Salesforce CRM consultancy 2021

Contract summary

 

Industry

  • Software programming and consultancy services – 72200000

Location of contract

United Kingdom

Value of contract

£0

Procurement reference

BC/01724

Published date

18 March 2021

Closing date

15 April 2021

Closing time

12pm

Contract start date

4 May 2021

Contract end date

31 March 2022

Contract type

Service contract

Procedure type

Open (non-OJEU)

Contract is suitable for SMEs?

Yes

Contract is suitable for VCSEs?

No

 

Description

 

At the heart of the British Council’s success is customer and relationship management (“CRM”). This has a significant impact on our culture, teams, internal and external approaches, as well as ‘systems’ elements including: knowledge management, contact management, customer data, sales & marketing, and evidence which drives new product specification.
We have two areas of focus in our global CRM solution – one focusing on customer service and consumer sales and the other focusing on our business to business and government functions.
Currently there are 1552 Salesforce users across 135 locations, 58 countries, and across all eight regions.
Please register an account on our portal in order to Express an interest and then download the full tender pack : https://in-tendhost.co.uk/britishcouncil/aspx/Home

 

More information

 

Additional text
Please register an account on our portal in order to Express an interest and then download the full tender pack : https://in-tendhost.co.uk/britishcouncil/aspx/Home

 

How to apply

 

Follow the instructions given in the description or the more information section.

 

About the buyer

 

Contact name

Charlie Loveday

Address

10 Spring Gardens
LONDON
SW1A2BN
England

Email

UKProcurementTeam@britishcouncil.org